KFC Colliers Wood - Chapter Way

Featured reviews

• G

  Google user

  ·2 months ago

  “Clean your tables and the floor more regularly, place is dirty and floors are sticky!!! Plus toilet is really smelly, as soon as you come in the door you can smell the toilets!!!!! Please provide salt and pepper for customer's choice, and give us more regular drink choices (please don't dictate to us what we eat, we don't want zero sugar stuff).”

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• G

  Google user

  ·3 months ago

  “Very slow service from most of the staff Mary who was excellent was packing the orders by herself while other members of staff were faffing around taking photos of another staff member holding a t shirt Mary had asked for 2 piece chicken about 10 times before she was acknowledge by the kitchen staff. Manager was quite rude while someone was asking him a question about thier order he continued to be on his phone.”

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• G

  Google user

  ·4 months ago

  “I ordered the Wicked Bucket (20.99) with Pepsi through the KFC drive-through. I was charged for the Pepsi, but it was missing from my order. After I got home, I tried calling the restaurant several times, but no one answered the phone.totally £25.99 This was very disappointing. It’s not just about the missing drink it’s also the poor customer service and lack of support when trying to resolve the issue. I expect better accuracy and customer care from KFC.”

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• G

  Google user

  ·5 months ago

  “A guy called Ridoy was very helpful and kind. Would come back. Lovely customer service”

• G

  Google user

  ·6 months ago

  “I think this is probably one of the best KFCs in South London. They've been consistent as many times as I've visited. Friendly customer service, especially by Kirupa. She's always smiling, and genuinely cares about the customer's request. She doesn't make me feel like a bother at all, she serves with joy and this kind of service deserves recognition. Even as I'm typing in the shop, I've just seen her serve a family and them being really appreciative of her service. Shes amazing! This is why I'm giving this review. To KFC staff across the country, kindness goes a long way. Keep it up Kirupa! 🌟🌟🌟🌟🌟 and Thank you KFC Colliers Wood”

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• G

  Google user

  ·7 months ago

  “Very good service. Kind, accommodating and really friendly! Check parking when you come but its usually 2 hours free at KFC.”

• G

  Google user

  ·8 months ago

  “I bought food for the family and in a basket of 10 pieces came 5 wings 3 legs! I don't like to complain but it's necessary to have consideration who did it had no heart. Very disappointed, I asked for table service and it wasn't even possible”

• G

  Google user

  ·9 months ago

  “Good food, accurate order , great atmosphere, loved the food always and it’s 100% halal. Wanna come again with my family.”

• G

  Google user

  ·9 months ago

  “One & only drive thru KFC in this area. Open till late. Not so busy so finding a parking space is pretty much easier. Sometimes there is a que for the drive thru order via the app is much easier & quicker. Kiosks available for ordering inside. Toilets available clean if it’s not busy. Staff are sometimes not so helpful the service is very slow. Understaffed & the staff can be rude at times. So there will be a bit of wait if you go dine on in”

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• G

  Google user

  ·10 months ago

  “Food: We had to wait for 20 minutes after we ordered the food. The drive in queue is obviously prioritised. The food itself was fresh and hot. Service: Very slow counter service. There was only one lady who was managing the front counter. The restaurant was also filthy. The store felt sticky and the photo shows that the bin was not cleaned up Atmosphere: very poor. Dirty floor and tables. The floor felt sticky. The restaurant feels overwhelmed because of lack of staff.”

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