Notes Coffee Roasters & Bar

Featured reviews

• G

  Google user

  ·1 month ago

  “I almost never leave negative reviews, but this experience was so uncomfortable and unnecessarily hostile that I feel compelled to share it. I popped in yesterday with my sister and was seated immediately. I have the café’s app, and as the café was busy at the time, I ordered my coffee through it while my sister was still deciding what she wanted. We then heard a commotion behind the counter. The man who had welcomed us in was visibly agitated with a female member of staff who was preparing our drinks. We could hear him very clearly and repeatedly saying, “They need to leave, they need to leave, they need to leave,” in an extremely aggressive tone. The woman then came over and told us that, unfortunately, we would have to leave because orders placed through the app are cheaper. That was the explanation given to us, literally. There was no indication in the app that ordering through it meant the order was takeaway only, and if there is a difference in price between takeaway and sitting in, this could surely have been explained politely or the difference simply charged. My sister was also still going to order something, so there was every opportunity to resolve the situation normally. I completely understand that cafés can have different policies for takeaway and table service. What I found extraordinary was the way this was handled. The member of staff who spoke to us was polite and clearly seemed to be caught in an uncomfortable position herself. The behaviour from the man behind the counter, however, was unnecessarily aggressive and made us feel as though we had done something terribly wrong when we had simply used the café’s own app to order a coffee. There was also another uncomfortable interaction happening at the same time. Two women who arrived after us were seated at a table for two and asked if they could move to a nearby communal table. They were turned down in a similarly abrupt manner and told they needed to book in advance for multiple people. This was particularly strange given that the café was not full and the communal table was empty. Perhaps there are perfectly legitimate policies behind all of this, but they were not communicated clearly, and the manner in which they were enforced was completely disproportionate. I have never experienced this level of hostility and lack of tact in a café before.”

  Read more
• G

  Google user

  ·4 months ago

  “Stopped over for a brief Hot Chocolate, and it was delish! Didn't have the warmest of welcomes but then a lovely attentive waitress, (a beautiful black woman with the most flawles melanated skin) who did a wonderful service and put a smile on my face in a very rushed environment. Whoever you are, thank you.”

• G

  Google user

  ·4 months ago

  “Nice food - overpriced for the portion size you get. Two drinks and two slices of bread shouldn’t cost me £32. Coffee was amazing - Banana Cold Brew!”

• G

  Google user

  ·5 months ago

  “Very good visit here - had the yoghurt and granola which was great. It is much bigger inside than it appears so lots of seating at the back. Staff were polite and professional.”

• G

  Google user

  ·9 months ago

  “Loved this coffee shop. The mocha and coffee were amazing, rich and well balanced. The pastry selection was impressive, so many options and everything we tried was fresh and delicious. The ambiance was warm and inviting, a great place to sit, relax, and enjoy your drink. Highly recommend stopping by if you’re in the area.”

  Read more

• G

  Google user

  ·9 months ago

  “The place is quite busy and a bit noisy, but the coffee and desserts are definitely worth it! The quality of the pastries is exceptional and the coffee is spot on. If you don't mind a lively atmosphere and are looking for great taste, this is the place”

• G

  Google user

  ·1 year ago

  “Very nice location. Good spot to stay before going to national gallery. They had a drink called orange Americano. I found this a funny combination and it worked out well. The pastries and not phenomenal, but pretty good. A good place to catch up with your friends.”

• G

  Google user

  ·1 year ago

  “Missed breakfast and wanted brunch. They do an all day brunch. There is a table for 8 and tables for 2 that are side by side to accommodate 12. There is a selection of hot chocolate from 32-82%. The juice is cold pressed. Quiet background music to facilitate conversation. A casual relaxed vibe. Scrambled eggs overcooked, no butter on the bread and no hollandaise.”

  Read more
• G

  Google user

  ·1 year ago

  “Notes is a solid spot for a coffee break right in the bustling heart of London. The venue itself is stylish, with high ceilings and a welcoming vibe that works whether you're popping in for a quick coffee or lingering longer. While the beverages are good, the service can feel a bit slow. We only tried a matcha and a tea, but the overall charm of the place lies more in its ambiance than in standout drinks. If you’re in the area and don’t mind a slight wait, it’s worth visiting to soak in the relaxed yet refined setting. It’s a cozy retreat amidst the tourist rush of Trafalgar Square. I’d give it a 4/5 for the overall experience.”

  Read more
• G

  Google user

  ·2 years ago

  “Perfect spot for brunch before the National Portrait Gallery. The service was quick and friendly and the food both lovely and delicious. Lots of options for a variety of palates - my picky tween, hungry teen boy and foodie teen girl were all very happy with the menu. Definitely recommend for a quick bite if you're in the area.”

  Read more