Happy Valley

Featured reviews

• S

  Steven Sumner

  ·3 months ago

  “I have been using this restaurant for over 10 yrs. , but recently their standards are slipping . From the courteous and friendly staff that was , has been swapped for rude and bolshy servers . I do believe that it has been taken over or sold !! Defy will not be ordering from here again , I will take my custom elsewhere to “ Fortune House “ on Leyton high road , friendlier staff and no attitude !”

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• J

  jordan daley

  ·4 months ago

  “I had a very disappointing experience at this shop. The customer service was extremely rude and unhelpful. When I asked a simple question about a product, the staff responded with an impatient attitude and made me feel unwelcome. Instead of helping customers, they seemed annoyed that I was there. Good service is just as important as good products, and unfortunately this shop failed in that regard. I won’t be returning and would not recommend it to others based on my experience.”

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• M

  Mark Morgan

  ·5 months ago

  “OK our experience today. Telephoned order of: Half a Crispy Duck Spare ribs Special fried rice Prawn toast When collected and at home I found: A) There was a spicy chicken wing dish we'd not ordered* B) There was no cucumber and spring onion to accompany the crispy duck and pancakes!!.** C) The prawn toast was dry and tasteless. Not in small pieces but as half a slice. Note: They did kindly provide some free jasmin tea & some free mini veg spring rolls Sadly, I'd not order from here again as feel attention to detail & getting an order right is important in any retail food establishment * But we paid for!+ * In 43yrs as an adult I have NEVER had these missing in ANY Chinese takeaway 😔”

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• M

  Mark Holgate

  ·5 months ago

  “Food is always spot on…always friendly when picking up or delivery is under 30 mins. Stage dishes are flavoursome and I cannot recommend the Pork Belly enough… Always get a freebie in the bag too when you spend over a certain amount”

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  Nadia Traechslin

  ·10 months ago

  “Not a great Chinese takeaway, tried it for the first time but fairly disappointed. I don’t think I’ll go there again.”

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  Loulou Loulou

  ·10 months ago

  “I've ordered from here a few times.. its a bit hit and miss to be honest. Last night was not good at all. The mixed veggies were mostly onions and the bits of broccoli which were few were overcooked and it was very bland. The salt and pepper chips tasted not fresh stale and old and the flavour was not there. The rice was hard!!! The duck in black bean sauce was the best part but still it wasent that nice. The prawns had good flavour but overall a big waste of £27 in my opinion. It's a shame doubt I'll be ordering again.”

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• T

  Tyler Oliver

  ·1 year ago

  “Used to be our regular but last time we ordered the duck was off and tasted and smelt like dog food. The sauces were congealed and cakey. Everything had been fried in very old oil. Bear in mind this was a Friday night so what we assume would be a busy evening for them. We binned a £35 order out of fear of food poisoning. Had also forgot hoisin sauce. We did call them (after they accidentally called us) to tell them, we were polite about it, they said ‘they’ll tell the manager’. That was the end of it. Won’t be coming ever again. Disappointing as they are really nice and efficient.”

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• L

  Lydia Jesly

  ·2 years ago

  “Wow. This is the best Chinese I've ever had. Trust me, I've tasted almost every Chinese in the UK, but this is by far the best. The quantity of the food is top-notch. Will defo go there again. Found this place through tiktok. Amazing food. Can't recommend enough. The only downside is, last time they ran out of the salt and pepper family box since it's their most popular item.”

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• H

  Hannah

  ·3 years ago

  “First time I went great. Second time I had a long black hair in my soup. I contacted them about it but did not get a response. Will not go again as a result”

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  Johndee Vidcharak

  ·4 years ago

  “ZERO STAR IS MY VIEW: The Food was absolutely disgusting!!! This is my first time that I've a bad experienced with worst Chinese takeout ever!!! I ordered 3 courses, sent out the food with burns&smelly meat and overcook salt and ribs, and were full of fat/mould, and Shredded Duck Fried Rice???!!! Gave me just bland fried rice, and NO DUCK!!! Absolutely speechless!!! I don’t even know but it was absolutely disgusting!!! I did contact the restaurant straight away and ask the driver come to collect the food back and give me refund, but staff was so rude, NOT even apology whatsoever, and was telling me, next time, " DON'T ORDER FROM US AGAIN!!! " The reason why I contacted them straight away, because I want to give them a chance, but I never ever expected how rude they really are!!!”

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