The Twelve Pins

Featured reviews

• G

  Google user

  ·2 months ago

  “We were treated aggressively and unprofessionally by the landlady. The entrance was completely blocked by the football crowd, and we had already moved as far as possible. Despite this, the landlady pushed me and spoke to my friend in a rude and abusive manner before calling security. Outside, she pushed my other friend off the porch, causing her to have a panic attack. This behaviour is completely unacceptable. I would not recommend this place to anyone. There are plenty of pubs in the area where customers are treated with basic respect.”

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• G

  Google user

  ·3 months ago

  “Came here on a whim as me and my partner were in the area. Reasonable price for drinks in London and also snacked on the salt and pepper chips which were delicious. Lovely staff and great tunes 👌 would love to try the spice bag when i’m back in the area.”

• G

  Google user

  ·3 months ago

  “I have been here many times pre match. I went before a concert yesterday and it was much quieter than match days. Despite this beers were 3/4 pre poured and then left under a tap or was it the next tap. Pretty sure I never got the beer I asked for or maybe a mixture. Alongside my 4 drinks that I spent £30 on I asked for a pint of water with ice. I was refused the ice. This has never happened anywhere else I have ever been. Very petty.”

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• G

  Google user

  ·4 months ago

  “I was extremely disappointed with the management of this pub at Arsenals parade. I appreciate it was an extremely busy and chaotic day and they didn’t open during the parade. We were stood outside this pub for the parade and when the crowds started to leave a few of us waiting for a bit longer decided to help the staff clear up the mess left behind. Member of staff offered gloves and told me to collect them from the bar, however, when I went to the door the manger shut the door in my face and told me the bar wasn’t open. When I explained I was told to collect gloves as I was helping to clear the mess outside she very rudely told me to go away and that she didn’t need help. When I explained we had already been helping she rudely continued to tell me to go away and that she had staff to clear the mess. I appreciate she had staff but there was a lot of mess left behind and all we were doing was helping out while we waited. Disappointed in her attitude is an understatement and we will not be going back to this venue. Such a shame on one of the best days in Arsenal’s journey.”

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• G

  Google user

  ·4 months ago

  “What a brilliant pub. The hospitality is top notch. Big shoutout to all that work here, especially Jerry that made sure we were comfortable! Definitely recommend and will definitely return!”

• G

  Google user

  ·5 months ago

  “So I’m a bit confused here. Great pub, good screen selection just there’s something that wasn’t quite right. I used to manage pubs in the past and anyway there was a mix up with our order and i received the wrong drink (I know it happens) however I just asked very kindly and simply if I could change the drink for something I would actually drink (thus this review), by the way something that I was trained in - just give the customer a new drink free of charge it’s kind of one of the first things you are taught in management, The “bar manager” was not only rude but preceded to tell me in a really negative and abusive way why I couldn’t have a different drink. As someone who used to be a manager in this industry I understand why this can be an issue and I was ready to accept that however, yes big however. After that the “bar manager” came over rather aggressively to our table with some plastic glasses as to why we had to leave? Apparently after my altercation at the bar I called the “bar manager” something that would not be accepted on this review. So I’m merely saying here I came and asked to change my drink and the answer was no - which I accept yet the way in which me and my group were treated after this is why I’m leaving this review. What I do not accept though is being accused of saying something to a member of bar staff “the manager” which I simply did not say. No we won’t leave because you said so when we didn’t do anything wrong and are paying £8+ for pints to watch a premier league game. Really great pub and good atmosphere but as a previous pub manager of 12 years I suggest you look into hiring better trained staff especially the bar manager on shift. We did not eat so can’t comment on the food, the service was evidently horrible but the atmosphere was brilliant.”

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• G

  Google user

  ·5 months ago

  “Lovely friendly Staff. Perfect match day venue, but apart from match days, lovely bar and food is A1.”

• G

  Google user

  ·5 months ago

  “One of the best Fish and Chips I had in my two week trip in London. It's a local pub, so don't expect a tourist friendly welcome like in central London, but once you understand how it works, you'll wanna come back regularly and watch football matches.”

• G

  Google user

  ·1 year ago

  “We started using this pub on Sundays after a couple of years searching and experimenting with different venues. Eventually we found it by talking to locals that did use The Quays in Holloway Road before it closed. It is a pub, not a restaurant but it's the food that counts. A roast consists of a variety of vegetables mashed swede and potatoes, not just mashed blended with flavours, different greens again not just boiled, potato gratin, Yorkshire pudding and a very generous portion of Lamb or Beef which is perfectly cooked. It looks awe inspiring and is all beautifully cooked. The staff are professionally trained in the traditional Irish way, pleasant but efficient. Order at the bar and adjust your dish there, no problems if you want some more of this or don't want that. The food comes out and arrives at your table with everything you might need or requested, delivered politely with tables cleared promptly. At £11:50 it's a good meal with value for money, drinks are reasonably priced”

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• G

  Google user

  ·3 years ago

  “A big pub next to Finsbury Park station. The 12 pins is a good welcoming establishment offering a wide range of keg beers and ciders. A fine pub menu too, particularly the chalkboard featuring today's specials. Plenty of empty plates heading back to the kitchen. No cask ales visible. A good place to visit unless you are after real ales. Certainly a lovely place to have a pint and food.”

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