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Ice Scoop Gelato — Restaurants in Leeds

Ice Scoop Gelato

RestaurantsLeeds

2.9 out of 5 stars2.9(13 reviews)

“Cozy shop serving fresh gelato and delightful desserts in warm, friendly space.”

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Quick info

+44 113 278 05 86
41 Queen's Rd, Leeds LS6 1HY, United Kingdom
£10–20

About Ice Scoop Gelato

On Queen's Rd in Leeds, Ice Scoop Gelato is a dessert restaurant serving gelato and other desserts. The counter takes walk-ins, so no reservation is needed before stopping in. The space offers a warm setting for sitting down with a scoop or getting something to go. Given the limited grounded detail available, the focus stays on the format: a walk-in gelato and dessert spot on Queen's Rd for anyone passing by in Leeds.

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Reviews

2.9/5
13 reviews

What reviewers say

Reviewers most often mention milkshakes, frozen yogurt, house-made ice cream and free brownies.

5★
4
4★
3
3★
0
2★
0
1★
6

Featured reviews

  • Mathew Willis
    “The waiting time was a bit long but overall it was magnificent delicious I could not taste better”
  • Google user
    “They delivered me food with mould on it. It is not safe to eat. I am very unhappy. Please becareful before you order this.”
  • Liam Taylor
    “Complete and utterly joke staff cancel the order after waiting 25 min and when I rung they said they havent recieved an order passed me from pillar to post between 3 people now they have blocked my number because they dont want to send the order out this business is backwoods and very rude staff will never go back”
  • zack 007
    “Very helpful very nice staff especially sheraz.”
  • Carina Harrison
    “We ordered our food it took 40 minutes to come and we were given the wrong order we called our driver to say this and he did not care and didn't go to get our food when we rung the shop they told us to order another and pay more to get what we already should have had the manager belittled us and was shouting at us when we was trying to figure out how to get our food we have still not got our food or a refund horrible customer service”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Customer Review Summary

Reviewers who praise Ice Scoop Gelato point first to the frozen yogurt and the ice creams, which one says are all made in house, with milkshakes mostly enjoyed though the most recent one disappointed a regular. One reviewer calls the staff helpful and nice. The sharper complaints concern delivery orders and the phone calls that followed. Several describe food arriving cold, late, or as the wrong order, then being told to order again and pay more instead of getting a refund or the correct food. Two say the manager shouted and belittled them on the phone, and one of those calls him sexist. Another says an order was cancelled after a wait, they were passed between staff, and their number was then blocked. One reviewer reports mould on delivered food. In the shop's desserts, one found the cheesecake mushy and a sundae to be one scoop with a tiny square of brownie. Against that, one late order was made up with free brownies, and the reviewer found it all really nice.

Amenities

  • Quick bite
  • Great dessert

Location

Restaurants near Ice Scoop Gelato

Ice Scoop Gelato
£10–20
2.913
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  • Manjaros4.22,054
    0.6 miWheelchair accessible

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The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.

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