Nirala Sweets Ilford Lane

Featured reviews

• G

  Google user

  ·1 month ago

  “Really nice and fresh mithai! I especially loved their samosas—they were delicious and fresh. The customer service was also excellent and very welcoming. Really appreciated the quality and service. Highly recommended to everyone! ⭐⭐⭐⭐⭐”

• G

  Google user

  ·1 month ago

  “Uncle Waseem is a real gentleman and always serves everyone with a warm smile. 😊 The sweets are absolutely amazing, fresh and full of flavour. Great service, great sweets and a lovely atmosphere. Highly recommended! ⭐⭐⭐⭐⭐”

• G

  Google user

  ·1 month ago

  “We come here regularly, everybody loves the Mithai. (Veg Samosas 75p) 😋😋😋”

• G

  Google user

  ·1 month ago

  “Everything is always fresh, tasty and well presented, especially the mithai and savoury items. There’s a really good selection, and the quality is consistently good. The staff are also friendly and helpful. Definitely recommend giving it a try!”

• G

  Google user

  ·1 month ago

  “I would like to give a special mention to Uncle Wasim at Nirala Sweets. I regularly come for breakfast over the weekends, and every time, he welcomes and serves us with such warmth, respect, and humility. Uncle Wasim is always friendly, kind, and genuinely caring. His polite and respectful manner makes the breakfast experience even more enjoyable. He consistently goes above and beyond to make sure we are looked after and served with a smile. Thank you, Uncle Wasim, for your wonderful service and for always making us feel so welcome. You are truly a credit to Nirala Sweets, and your kindness and hospitality are very much appreciated! Bilal.”

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• G

  Google user

  ·7 months ago

  “I visited the Ilford branch late Friday afternoon and was served by a younger male staff member. Unfortunately, my experience was very disappointing. He was grumpy, rude, and quite unpleasant to communicate with. His attitude made the visit uncomfortable, and the level of customer service provided was very poor. Additionally, while we were choosing the sweets for our mix box, he was very impatient and kept giving us strange looks, which made us feel rushed and uneasy. Selecting items should be an enjoyable experience, but his behavior made it stressful and uncomfortable. I hope the management addresses this matter, as good customer service is essential to a positive shopping experience.”

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• G

  Google user

  ·11 months ago

  “Disgusting taste, unhygienic. Bought sweets from this bakery and when came back home had the first bite it smelled like literally a shit. And upon calling them they refused to accept their mistake and weren’t taking the liability at all. I being pregnant ended up with food poisoning. And Food hygiene team should must visit this shop for investigation.”

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• G

  Google user

  ·11 months ago

  “Desi breakfast Open Saturday and Sunday from 08:00. Food not too spiced or hot. Loved. We will definitely return.. Returned again following week, couldn't keep away”

• G

  Google user

  ·2 years ago

  “I recently visited Nirala Sweets and was extremely disappointed with my experience. As someone who uses a wheelchair, accessibility is crucial for me, but unfortunately, Nirala Sweets failed in this regard. The entrance was not wheelchair-friendly, and there were no ramps or accommodations for people with mobility issues. This made it incredibly difficult and inconvenient to access the premises. Moreover, the staff behavior was appalling. They were unhelpful and seemed indifferent to my situation. When I asked for assistance, their responses were curt and dismissive. It felt as though they had no training or awareness regarding accessibility and customer service. Overall, I was very dissatisfied with my visit to Nirala Sweets. I hope they take immediate steps to improve their accessibility and staff training, so that all customers, regardless of their physical abilities, can enjoy their services.”

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• G

  Google user

  ·4 years ago

  “From all the shops on Ilford lane for Mithayi, Nirala tastes the best. Lots of variety of sweets, Bakery and Other products like Rasmali, Ras Gullay, savoury snacks like Nimko and Namak paray, lassi , kheer etc The only place in London I buy mithayi from Irfan Instagram: Irfanstraveldiary”