Royal Chef London

Featured reviews

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  Mowni Mackenzie

  ·2 weeks ago

  “The food was amazing and chef siva made it soo delicious. Kotthu and lappa must try. Loved the service.”

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  keerthikan keerthi

  ·3 months ago

  “I had a wonderful experience at this restaurant. The food was fresh, delicious, and beautifully presented, and the atmosphere was welcoming and relaxing. A special thank you to Luxshana, who provided exceptional service throughout our visit. She was friendly, attentive, and made sure everything was perfect.”

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  Jubin Mathew

  ·3 months ago

  “The food quality is average. I wouldn't recommend the appam, but the veg stew is good. Some items are worth the price, but the overall quality could be much better. The customer service and staff interaction were very poor. Overall, it was not a pleasant experience.”

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  Sangeetha Prabakaran

  ·4 months ago

  “I would like to raise a complaint about my recent experiences at your restaurant. For the past five days, I have been purchasing takeaway tea from your restaurant. On two occasions, I requested a cup holder because I was carrying a young child in a stroller. The staff member at the till refused to provide one, and as a result, my tea spilled. I do not understand why such a simple request could not be accommodated. A few days ago, I also had the breakfast buffet. The food selection was very limited, with insufficient sweets and other items available. When I asked about it, I was given some sweets in a takeaway container, but the overall buffet experience was disappointing. Yesterday, due to the heatwave, I decided to sit inside the restaurant and drink my tea. Today, I was charged an additional 25p. When I asked why, the staff member told me it was because I was drinking the tea on the premises. I had even disposed of the cup myself. I do not understand why I was being told where I could or could not drink my tea after purchasing it. Most concerning was the behavior of the lady at the till. When I politely asked questions about these issues, she became rude and dismissive. I felt that she spoke to me disrespectfully and used inappropriate language. When I requested the owner’s contact details, she refused to provide them and instead gave me her own number. I would appreciate answers to the following: 1. Why are takeaway customers refused a cup holder when requested? 2. Why was the breakfast buffet poorly stocked and supplemented with takeaway items instead? 3. Why was I charged an additional 25p for sitting inside, and where is this policy displayed? 4. Why was a staff member allowed to speak to a customer in a rude and disrespectful manner? 5. Why was I refused the owner’s or manager’s contact details when I requested them?”

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  Hektor Katalinic

  ·6 months ago

  “The food was Excellent! So flavourful, it felt extremely authentic and was very budget friendly. £12 for 2 flaky parotas, a rich mutton curry with tender meat, a large and filling Dahl and a lassi. Bargain! Will be frequenting from now on!”

• A

  ankita

  ·1 year ago

  “I ordered food from here, the tastewas so pathetic 🤮... Bt the order was also missing. When I called them there one of the staff name safiya or something like that... Was so rude and behaving so unprofessional. She was yelling at me just because I was asking her about the solutions for the missing items. They gave me soup... Which is like there chef is still sleepy 🥱😴.. Onions, capsicums and what not they put there was raw and pathetic in taste.. I am uploading pictures also...”

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• S

  sujith paul

  ·1 year ago

  “I am writing to express my disappointment with my recent visits to your restaurant. Unfortunately, both experiences were far below expectations in terms of food quality and customer service. During my first visit, I ordered one piece of chicken fry, which turned out to be spoiled. When I raised the issue with the staff, they took the chicken but did not offer any resolution or apology. It was quite an unpleasant first impression. On my second visit, which was today, we ordered two chicken biryanis. While the rice was extremely hot, the chicken pieces inside were cold and seemed old. This clearly indicates poor handling or reheating of food. When we informed the staff, we were told to speak with the chef directly, and the staff member’s rude behavior made the experience even more frustrating. The service was poor, and the food quality unacceptable. As a customer, I expect better hygiene, fresher food, and respectful service — none of which I received.We have been loyal customers since 2022, but today’s experience was extremely disappointing, and we have decided not to return to the restaurant.”

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• S

  Sindu Vijayan

  ·1 year ago

  “I had the breakfast deal £6.50. Very filling. Homemade taste which was excellent. Masala tea was tasty too. Highly recommend. It’s very busy usually coming upto lunch.”

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  Nikhil G Menon

  ·2 years ago

  “The food was really tasty and the staff were really helpful and the service was great. We ordered masala dosa , uzunu vada, undampori and lots of other snacks. The pricing was really reasonable.loved the way they have kept all the varieties at a reasonable price. It is a must go to restaurant if you are in east ham, London. Authentic south Indian food. Kerala food.”

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  Ash K

  ·2 years ago

  “Great place to eat an honest no frill meal. Authentic food, good helpful and polite service and clean interior, what else one needs! Great portion size, amazing value for money. This is a place one can eat repeatedly. Takes card, parking can be difficult!”