
Real China
Quick info
About Real China
At The Galleria in Hatfield, Real China runs as an all-you-can-eat Chinese restaurant with a single price paid at the door for full buffet access. The spread covers General Tso's chicken, sesame chicken, fried rice, lo mein, dumplings, sweet and sour chicken, slow-cooked beef, and Thai-style noodles, alongside a seafood selection with sushi and a Mongolian grill station. A dessert table adds soft-serve ice cream, fruit, and pastries, plus housemade options like whipped cream with sauce and custard with banana. Staff circulate to clear empty plates and keep the trays topped up, with food arriving warmer and fresher earlier in a visit as some items sit out longer later on. Children above a certain age pay the same buffet price regardless of how much they eat. The dining room seats enough guests to handle busy periods without crowding.
Good to know
- ReservationsAccepts reservations
- ParkingPaid parking lot · Usually plenty of parking
- AccessibilityWheelchair: entrance, parking lot, restroom, seating
- Good for kidsGood for kids · Has changing table(s) · High chairs
- DietaryVegetarian options
Reviews
What reviewers say
Reviewers most often mention overcooked mushy noodles, dry tough meat, sweet and sour chicken and small store-bought desserts.
What reviewers say
Reviewers most often mention overcooked mushy noodles, dry tough meat, sweet and sour chicken and small store-bought desserts.
Customer Review Summary
The buffet's constant plate-clearing and generally friendly staff draw the most consistent praise, with several reviewers noting fast service and food kept regularly topped up. Fried rice, lo mein, dumplings, and a Mongolian grill station are named among the spread, and prawns are singled out as a favorite by one diner. Close behind, sentiment splits on food quality: several reviewers describe items sitting too long, citing dry duck, overcooked mushy noodles, and thin layers of unbroken fat on the beef. One reviewer reports a foul-smelling sweet and sour Hong Kong style chicken that both diners at the table gagged on. Desserts draw repeated criticism as small or store-bought, with rock-hard candy noted by one visitor. One reviewer also describes a dispute over a child pricing policy and rude treatment from a staff member identified as management. Several reviewers recall staff clearing empty plates within moments of finishing, sometimes leaving diners feeling rushed.
Customer Review Summary
The buffet's constant plate-clearing and generally friendly staff draw the most consistent praise, with several reviewers noting fast service and food kept regularly topped up. Fried rice, lo mein, dumplings, and a Mongolian grill station are named among the spread, and prawns are singled out as a favorite by one diner. Close behind, sentiment splits on food quality: several reviewers describe items sitting too long, citing dry duck, overcooked mushy noodles, and thin layers of unbroken fat on the beef. One reviewer reports a foul-smelling sweet and sour Hong Kong style chicken that both diners at the table gagged on. Desserts draw repeated criticism as small or store-bought, with rock-hard candy noted by one visitor. One reviewer also describes a dispute over a child pricing policy and rude treatment from a staff member identified as management. Several reviewers recall staff clearing empty plates within moments of finishing, sometimes leaving diners feeling rushed.
Featured reviews
- Google user
“Food is exactly what you’d expect from a Chinese all you can eat. It was fresh, hot & tasty. Puddings are small but enough especially if you want a nice variety of them all. Service was excellent, staff couldn’t be more helpful & efficient. Only lost 1 mark on atmosphere as it could have a some background music”
- Google user
“A friend and I came to visit the establishment and the service was good on entry. Slightly over £22 a head for 2 hours of dining. To be honest, it was good value. However, here's my review of the food. Real China. I wouldn't say it's as real as the title suggests. You have the variety of what you'd find on the menu, at most Chinese takeaways. However, there was also a lot missing. Additionally, the flavours were similar but confusing, the food lacked the traditional authenticity I grew up with and it lacked atmosphere. In the beginning, the selection (for what there was) was incredible. A variety of pork, beef and lamb, rice, noodles and sides. The pork I remember having was a little tough, but it was flavourful. The beef was simply tender, same flavour profile as the pork and somehow same with the lamb. At this point I began seeing a pattern, but more about that later. The chow mein was lacking in flavour, but putting the meats over the chow mein helped. The rice noodles were overcooked, gelatinous and more like a pudding. The rice was okay, but again the flavour profile had struck me. Upon getting my second plate, I began to realise that a lot of the food was sweet. The problem with that, is that it was blocking out the real flavours of the food itself. Even the shredded seaweed, which I tasted by itself. It was like sweet and salty popcorn, which was for confusing for my palette. I've never had sweet seaweed. Along with that, on my second plate, I got a few of the same things and also decided to try the sweet and sour Hong Kong style chicken. Now. I don't know what was wrong with that chicken. The smell and taste was foul. The scent profile, as honestly as I could ever be, smelled like sewage mixed with oyster sauce. It was so extremely off-putting yet I didn't want to say it was bad without trying it. However, the taste I had gotten, tasted worse than it smelled. I had to stop myself from gagging. I didn't want to believe that it was that bad, so I had my friend try it. To my surprise, he gagged too. At this moment, I knew it wasn't just me and we both knew that we no longer wanted to eat there. Lastly, the service was okay. The host was friendly and hospitable. The rest of the staff on the other hand, friendly but like Vultures. Waiting for the second they see an empty plate. We were approached twice, and we weren't finished. It just made us feel rushed and reduced the hospitable feeling we received at the beginning. If you want real Chinese food, Chinatown in London is your best bet. Variety ranging from xiao long bao to dumplings and char siu pork buns. Nothing wrong with coming here, just be careful with what you put on your plate and ensure you'll enjoy what you're eating. If flavours and authenticity is what you want, this is not the place for you. No matter how good of a deal it may be. Fortunately, neither of us will be returning.”
- Google user
“I took myself out for a date night on my own and sadly the food just isn’t how I remembered it to be. The food is hot, but very limited amounts in each container. Also, the beef has think layers of fat that haven’t been broken down and the chicken in most dishes is dry sadly. All the food looks a little sorry for itself. The noodles are heavily overcooked and bordering mushy with the sauces not really having any flavour and quite watery. Can’t fault the service, I was greeted with a warm welcome and my plate was taken within a minute or so of me finishing. I just feel if you are called Real China, then you shouldn’t really be serving fried cocktail sausages, saute potatoes, hash browns or those authentic battered onion rings. The desserts seem store bought and tiny. Did I catch them on a bad night? Possibly..”
- Google user
“The service received at the real China the galleria is shocking! Having a policy the require any child above the age of 2 to pay £10 to eat at a buffet is ridiculous. Even when I said my daughter has only just turned 3 and does not eat any of that food. I even proved it after. Therefore Pushpak in particular who claims he is management served me and my family and was extremely rude when I told him I paid £10 for my 3 year old daughter that did not eat one piece of food! He said well that’s the rules and regulations as a response then rudely told me to email as if there was no consequences for bad service. He pushed the paper on my face with an email address firstly that didn’t work and his name. The food is also disgusting! EDIT IN RESPONSE TO MANAGEMENT: To clarify, my daughter has just turned 3, which I explained at the time. The issue is not confusion over her age, but the way this was handled. I made it clear that my children would not be eating, yet I was still charged. The attitude from the staff member was dismissive and rude, and your response here reflects that same tone rather than addressing the experience I had. I understand your pricing policy, however this does not excuse poor customer service or a lack of discretion when dealing with very young children. This review reflects my genuine experience.”
- Google user
“I came for the lunch buffet. The food were decent, a variety of options available. It is great when you join the early hours because the food is still warm, afterwards it's not warm anymore. The service is great, the employees always come to clear out the empty plates and tables. Overall atmosphere is sometimes quiet or noisy. But a decent place to eat on a budget and still have some options available.”
Highlights
“Contemporary Chinese restaurant chain with an all-you-can-eat buffet.”
- Popular for lunch
- Popular for dinner
- Popular for solo dining
- Small plates
- Vegetarian options
Amenities
- Wheelchair accessible entrance
- Accepts reservations
- Delivery
- Takeout
- Dine-in
- Good for kids
Show more amenities
- Vegetarian options
- Bar onsite
- Casual
- Onsite services
- All you can eat
- Beer
- Offerings· 7
- Alcohol
- Coffee
- Free water refills
- Hard liquor
- Quick bite
- Small plates
- Wine
- Popular for· 1
- Solo dining
- Dining options· 5
- Lunch
- Dinner
- Counter service
- Dessert
- Seating
- Facilities· 1
- Restroom
- Parking· 2
- Paid parking lot
- Usually plenty of parking
- Crowd· 3
- College students
- Groups
- Tourists
- Accessibility· 3
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Family-friendly· 2
- Has changing table(s)
- High chairs
Location
Chinese Restaurants near Real China
- Loon Wah4.41847.7 mi away£10–20
crispy chilli beef, overcooked noodles, chicken balls
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Real China | 3.61,324 | — | £10–20 | overcooked mushy noodles, dry tough meat, sweet and sour chicken |
| Loon Wah | 4.4184 | 7.7 mi away | £10–20 | crispy chilli beef, overcooked noodles, chicken balls |
The 1 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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