The White Hart - Queensway Inns

Featured reviews

• L

  litres reader

  ·4 months ago

  “Went for a late lunch not looking at the reviews (I should have!). Had a salad with top up sirloin, asked it to be medium rare. Waitress arrived, throwing plates to my table and advising I should get cutlery back at the bar. Steak was well done, like warm from a microwave, why bother cooking when you can throw in some leftovers 🙄 Maybe drinks are good but I wouldn't risk to eat there. One star for the food, zero for staff manners, two for the garden. Thanks for everything, will avoid it next time.”

  Read more
• B

  Bogdan

  ·4 months ago

  “Visited yesterday on the Spring bank holiday, in record temperatures, and ended up walking out without eating. We specifically chose this place for a quiet meal away from the crowded seaside and beach, booked 6pm, and I called ahead two hours before to confirm outdoor seating; the manager himself assured me tables were available outside. On arrival, the garden was almost empty at what should have been peak time on a bank holiday weekend, with only two umbrella tables, both filthy with used glasses and bottles. The umbrellas were small, fixed and useless for shade with the low evening sun. I asked for a table in the shade or an extra umbrella; the manager refused and insisted there were more than two umbrella tables, which simply wasn’t true. Teenagers were playing football only metres away, and no staff accompanied us outside or cleared the table. We sat for about 20 minutes at a dirty table with no menus, no water and no acknowledgement from anyone. When I went back inside to complain, the manager said he “had no time” to deal with it because he had a restaurant to manage – this, in a restaurant that was almost empty. Only at that point did he offer to clear the table himself. If the manager is personally clearing tables only after a customer complains, and clearly annoyed at the most basic requests for hospitality, that says a lot about how badly the place is being run. At that stage there was no point even trying to eat there. We left without eating and the evening was ruined. A detailed complaint to head office later produced only generic template replies and a flat refusal to offer any compensation. After this, we will not be returning.”

  Read more
• C

  Clare

  ·4 months ago

  “We booked on the day for a group of 12 with a mix of adults and children. We were greeted with friendly staff and shown to our table. We were attended to straight away by a waitress called Stephanie who went above and beyond for us all throughout our visit. Our orders were taken quickly and arrived cooked to perfection thanks to chefs. The food was lovely and exactly as requested with some changes taken into consideration. Our waitress Stephanie made the time to speak effortless with the little ones at our table and also picked up that we had an adult member who found it very difficult to speak due to autism, but smiled and just made him feel comfortable. Had a great evening. Lovely birthday meal, thank you!”

  Read more
• L

  Lucia Elliott

  ·5 months ago

  “We thoroughly enjoyed our experience at the Whitehart Beefeater tonight. A special family meal for our son’s birthday! Our server Susi was faultless in her attention and polite manner, including bringing out ours son’s surprise birthday cake! We give her 10 out of 10!”

• S

  Samantha Birch

  ·7 months ago

  “As a family we love to eat at the White heart in Guestling. The food is exceptionally well cooked, I had a steak and asked for it to be cooked medium well done and it was cooked to perfection exactly as I would have expected. We were served by Kirsten and the service was excellent. Kirsten is very efficient, very polite, very friendly and very kind. The management in this restaurant is also excellent especially the lady we spoke to upon leaving. In fact the whole experience was so wonderful, from when we arrived and the helpful kind and friendly attitude of the gentleman there to welcome us and show us to our table all the way through to receiving the bill at the end. It is note worthy to say also that even though there were children in the restaurant including our daughter all the children were calm and happy sat at their tables. There was not an atmosphere of rowdiness or chaos as we have experienced in other restaurants. The White Hart in Guestling is a pleasure to take the whole family to. Thank you so much we would not hesitate to recommend this restaurant to anyone.”

  Read more

• P

  Paul

  ·7 months ago

  “I recently visited White Hart Beefeater and had a genuinely great experience from start to finish. The atmosphere was warm and welcoming, with a relaxed, family-friendly vibe that made it perfect for both a casual dinner and a special occasion. The food was excellent. The steak was cooked exactly as requested — juicy, tender, and full of flavour. The portions were generous, and everything arrived hot and well-presented. The sides complemented the main perfectly, and the dessert was the ideal finishing touch. You can really tell they take pride in serving quality pub classics done properly. The staff were attentive, polite, and efficient without being overbearing. Even during busy periods, service felt organised and friendly, which made the whole experience even more enjoyable. Overall, White Hart Beefeater offers fantastic value for money, great food, and excellent service. I would definitely return and happily recommend it to friends and family.”

  Read more
• L

  Lucy Standell

  ·1 year ago

  “⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience at Beefeater! The service was excellent from start to finish – fast, friendly, and attentive without being overbearing. The food was absolutely delicious and served quickly, which made the whole visit even more enjoyable. Overall, it was a great experience all round, and I’ll definitely be coming back. Highly recommend!”

  Read more
• C

  Crina

  ·1 year ago

  “We were happy with the BBQ pork ribs and BBQ beef short rib, both hit the spot. The 2-for-£12 cocktail deal was also a nice bonus.”

• S

  Sandra S

  ·1 year ago

  “Worst meal I’ve ever had. I am baffled how there are positive reviews for this place. I had a 2 course meal from the festive menu. Not sure what was festive about it. Half the menu was unavailable so I had to get something else. I was hesitant about getting chicken breast or turkey as it can be a bit dry, so I asked the waiter what they’d recommend. They said they don’t like white meat as they find it dry but said customers like the chicken. The chicken was the DRIEST piece of chicken I’ve ever had. I should have heeded that waiter’s warning but apart from steak or burger which I didn’t want, there was nothing else to choose from. Chips were flavourless and not fresh. I’ve also added a picture of a “parsnip” from someone else’s plate for further context. Let’s take it back to the starter, despite the limited option, I was hopeful to try the pâté with “ciabatta”. The ciabatta being a slice of wholemeal bread. I did ask the waiter if anything can be done about the disappointing starter and limited menu but I was only compensated by getting a discount of £1.50 because I wasn’t informed of the bread before ordering. Would not recommend this place, very disappointed”

  Read more
• M

  Mark Fonseka

  ·2 years ago

  “I had a great Father's Day lunch. The mixed grill was absolutely delicious, with each meat cooked to perfection and bursting with flavor. The atmosphere was welcoming and the service was good, making it a truly memorable experience. Highly recommend this place for anyone looking for a great meal and wonderful dining experience.”

  Read more