Royal Oak

Featured reviews

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  Clare Broome

  ·6 months ago

  “Very drab and dirty looking on arrival. Ordered our meals which were all good, but spoilt by the small flies that were around our meals, we moved tables hoping it would be better but still flies, we …”

• A

  alex p

  ·6 months ago

  “Nice food, place is quiet , old styled ( 80's, 90's) lots of TV's so you can be distracted and watch any games on.”

• M

  mya metcalfe

  ·6 months ago

  “amazing pub, lovely staff members & not a bad price for drinks! A good selection of food deals any day midweek too. Not to forget, a great sports bar with pool & darts. Highly recommend”

• K

  Kathryn Box

  ·7 months ago

  “I have been here before and I usually enjoy a hungry horse for it's value and efficiency however after this visit, I won't be heading back here anytime soon. I went to the small bar in the lounge area when the barman round the corner could clearly see me waiting. I waited patiently for him to come to this bar for me as there were no signs that this bar was closed. Another lady walked behind the bar passed me 3 times before she eventually asked if I was waiting. She then asked me to go round to the other bar because that one was close. There were no signs up to tell me this and the other man who knew I was waiting didn't think it was necessary to tell me this. I then ordered our food and went over to get cutlery. The cutlery trays were disgusting, they were dirty with very minimal cutlery left in them. I selected the best I could find and them washed them at our table using a napkin and the water I had ordered for my mother. The food then arrived quickly which was good and the 2 childrens meals were also good. The 2 adult meals however were not good. I ordered us the Korean Chicken burger which looked lovely on the menu where both burgers were dipped in the sauce and it came with sweet chilli slaw. When it arrived they had poured some sauce on top of 1 burger and there was no sweet chilli slaw, instead they had put lettuce, onion and mayo which is completely different. The description in the menu also said salt and pepper chips. The chips on our plate did not have a sprinkling of salt and pepper, they had a mountain of powder that smelled and tasted like cinnamon. It was like this powder had been bumped on the chips by the tablespoon, it was horrible. I tried to drown it out with vinegar but ultimately, if you don't like cinnamon you'll hate these chips. No one came round to check if our meals were ok despite how quiet the pub was. The first time someone checked was when they came to clear our plates. I ate perhaps 2/3rds of my burger and about 5 chips, it was clear we hadn't enjoyed it and I fed back at this point. I got a 'sorry your meal wasn't ok' and that was it, I wasn't offered a refund or anything. I was so disappointed with my visit, having worked in that industry for 10 years previously, I know what good customer service looks like and this wasn't it.”

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• J

  Julie Blackwell

  ·8 months ago

  “Had a lovely Xmas meal for 5 off us food came out piping hot & really tasty the server Kim was really attentive. The only problem was these little flies they went in my pudding I did mention to server & she said there is a problem in pub & trying to sort .Otherwise all fine but kept worrying about these flies going on food it was not the odd fly they were flying round lights ..”

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• S

  Steve Daniels

  ·8 months ago

  “Got to the pub to find rowdy customers shouting round by the snooker table, loud enough for us to hear from the other side of the restaurant. Food came out and it wasn't at all impressive for what we paid. Reduced size in portions. Ordered …”

• M

  Martyn Forryan

  ·1 year ago

  “I recently visited The Royal Oak in Gloucester with my family, and it was a great experience from start to finish. The moment we walked in, we were welcomed by the incredibly friendly staff who made us feel right at home. …”

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  Stephen Bowman

  ·1 year ago

  “The service that me and my partner received was next to nill. It was the worst experience I've ever had in hospitality I'm a very reputable …”

• L

  Lynne Brady

  ·3 years ago

  “Good food friendly helpful staff. Spent a couple of hours here. Relaxed atmosphere. Good menu option's. Can get busy when football is on so would recommend booking to get a table. Large free carpark available. Toilets on site. Desserts were lovely here and again you get a good selection to choose from. We visited here on a couple of occasions when on holiday in the local area. Recommend a visit here if you are in the area.”

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• J

  Jemimah Scholes

  ·3 years ago

  “It's a Hungry Horse, so you know it's going to be bog standard cheap food. Half of our tables food turned up thirty minutes before the rest who had ordered roast dinners. The roast was not good, not sure which Sunday it was cooked on but it definitely wasn't on the day... It was cold, vegetables were still raw and the roast potatoes were deep fried for some reason. I think what came in a ramekin was meant to be gravy, maybe it was in a previous life? Those who ordered off of the normal menu had okay food. At least we had pudding, which again came with a big gap between puddings being served.”

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