The City Arms

Featured reviews

• A

  Aleksandra Janicka

  ·2 months ago

  “Been coming here for years and have always loved the atmosphere, but the customer service over the past 2 months has become absolutely appalling. One particular very tall blonde member of staff has been unbelievably rude. She refused to serve me despite me being of age and having valid ID, simply because my hair colour has changed since my ID photo. When I tried to explain, she told me to “shut up.” Absolutely disgusting way to speak to a customer. She’s done the same to multiple people I know, including taking a friend’s ID despite her being of age. This clearly isn’t a one-off issue. Management seriously needs to step in because the attitude of some staff is completely unacceptable and is ruining what used to be a great place.”

  Read more
• T

  Thiha Than

  ·3 months ago

  “Cheap and cheerful place to eat. Food is good to ok but great for the price. Nice atmosphere with locals eating and drinking at the establishment.”

• S

  Stephen Edwards

  ·4 months ago

  “Have eaten in Wetherspoons all over the country and by far the worst one is the one closest to where I live. I have waited over an hour on one occasion and for 40 minutes for my food on another, which is always luke warm. The staff aren't particularly friendly and never carry out a check back, which is a company SOP. This is probably my last visit here. Kenilworth & Leamington are much better.”

  Read more
• C

  Claire Gray

  ·5 months ago

  “We visited on 20/04/2026 and ordered at 2pm. It was a 40-minute wait, but the restaurant was already overcrowded for a Monday and clearly understaffed. During our visit, my autistic daughter became overwhelmed and had a meltdown. While we were trying to support and calm her, another customer shouted at her to “shut up” at the top of her voice. This was extremely distressing. What was most disappointing was that no staff intervened—neither to address the customer’s behaviour nor to check on us and ensure we were okay. We were left feeling completely unsupported and uncomfortable. This experience made it clear that the environment is not inclusive or understanding of additional needs. Sadly, we will not be returning.”

  Read more
• S

  Sue Buckley

  ·6 months ago

  “What happened today ..."mothers day" wow why they we not prepared i dont know ... arrived at 11.40 every table was stacked full of dirty plates ..we had to clear our own table before we could order ..orderd on the app and to be fair the staff all seemed very young and out of there depth to the point they didnt know what food they were serving !!! When food came it was cold and unappetising ... wont bother to go again”

  Read more

• J

  James Ayre

  ·7 months ago

  “I wouldn't usually moan about a Wetherspoon meal.. but how does anyone working in a kitchen manage to serve a tomato that looks like this and the rest of the meal cold? Were we waiting for it to cook a little more.. Food here used to be better than this.”

• N

  Naomi Perkins

  ·8 months ago

  “Always decent for reasonably priced food and drinks and the food is always cooked nicely. Lots of seating available on one level with one toilet downstairs. Main toilets are a right trek away upstairs to the back, as is common in a Spoons. QR codes available so you can order at the table if the bar is full. Not usually too loud, but it can be on a Friday/Saturday night. No car park, though, and parking in Earlsdon is horrendous, so either walk or Uber. Decent pub all round”

  Read more
• G

  Geoff Aldrich

  ·1 year ago

  “We liked our food but it arrived way too late. The place was too busy for the amount of staff when we visited, it's just miserly of them to try and save money by under-staffing. The poor workers there were run off their feet and visibly stressed whilst customers had to wait ages for their orders. Our drinks took 45 minutes to arrive at our table - which put us in a huge rush to finish up and leave by 21:00 (as my niece is under 18). It didn't help that we kept getting badgered about the time whilst being stuck waiting for our orders! This made my niece worried for our whole visit and was definitely not enjoyable!”

  Read more
• K

  K. Peake

  ·1 year ago

  “This was a lovely pub for drinking, maintaining the Tudor style across its interior through the white and blue colours! The beed coasters are a nice addition on the wall, counter is well presented also. I had a fresh pint of Stella Artois, sitting at comfortable seating by a smooth round table!”

• P

  Pirogov Mihai

  ·2 years ago

  “Usually it’s fine for a spoons but recently been having a bad experience. Got an American breakfast and the eggs were incredibly small like they’ve been trimmed. Not to mention that I waited about 50 minutes for my food while my friends got theirs within 30 minutes and had to watch them eat even though we ordered at the same time for the same table. Waitress was really nice though”

  Read more