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The Lotus House — Chinese restaurants in Cardiff

The Lotus House

Chinese restaurantsCardiff

4.3 out of 5 stars4.3(221 reviews)

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Quick info

+44 292 025 21 23
Trophey's Pet Shop, Caeglas Rd, Rumney, Cardiff CF3 3JX, United Kingdom

About The Lotus House

The Lotus House is a Chinese takeaway in Cardiff, with a menu that covers chicken, noodle and rice dishes. Chicken balls include a salt and chilli version, and the chicken chow mein has veggie options listed alongside it. Special fried rice is on the menu for anyone who wants a rice dish with their order. Black bean sauce also appears on the menu as a further sauce choice. Chips are listed too.

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Reviews

4.3/5
221 reviews

What reviewers say

Reviewers most often mention chicken balls, chow mein, fried rice and chips.

5★
156
4★
29
3★
7
2★
6
1★
23

Customer Review Summary

Generous portions are the most common draw, with big servings of chow mein singled out and the special fried rice and chips described as proper chippy chips. Salt and chilli chicken balls earn the loudest praise from one reviewer, who also calls the weekend delivery very fast, and a few describe friendly, hard-working staff and tasty vegetarian options. Opinion on the food itself is split, though. Critics describe the chicken chow mein as dry and greasy with no flavour, the chicken ball batter as soggy, the pork balls as dry, and the fried rice as barely cooked. Another found the chicken tasting odd and the curry sauce poor. Delivery complaints include a wait of well over an hour, with the restaurant blaming traffic, and one customer received cold food. Several reviewers report rude responses when raising problems, and no refund or replacement was offered. One diner says staff wanted to charge extra to swap black bean sauce for another.

Featured reviews

  • Amanda Looney
    “DO NOT BUY FOOD FROM HERE MYSELF AND MY PARTNER WERE THERE THIS EVENING AND BECAUSE I DONT LIKE BLACK BEAN SAUCE WE ASKED TO CHANGE IT FOR A DIFFERENT ONE THEY WANTED TO CHARGE US EXTRA HER ATTITUDE WAS APPALLING STAY WELL CLEAR!!!!!”
  • Chantelle Roberts
    “Great food very tasty i recommend eating there again great chinese place”
  • Helen Brunt
    “Lovely food, generous portions, great service, would definitely recommend”
  • Kate Moreton
    “Absoultly disgusting chicken chow mein would avoid avoid avoid dry nasty no flavour no taste just grease”
  • Arron Fuller
    “Absolutely disgusting batter on Chicken balls soggy and sloppy pork balls where really dry my misses been ill for 2 days food poisoning Cross contamination 100/ no doubt”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Accessibility
    Wheelchair-accessible seating

Amenities

  • Wheelchair-accessible seating

Location

Chinese restaurants near The Lotus House

The Lotus House
4.3221
  • 2 mi£10–20

    prawn toast, special fried rice, mushroom chow mein

  • 2.4 mi£1–10

    late cold deliveries, crab claws, hoisin duck pancakes

  • 2.7 mi

    slow delivery times, crispy beef, chow mein

The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.

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