Heath Kitchen
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Quick info
About Heath Kitchen
Heath Kitchen is a Chinese takeaway in Cardiff, at 42 Whitchurch Rd. The kitchen cooks Chinese food and opens in the evenings only, so it is an option for dinner rather than lunch. It trades across the week from Monday to Sunday, with one break: the shop is closed on Tuesdays. Anyone planning an evening order can use that pattern to choose a day, and every other day follows the same evenings-only schedule.
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Reviews
What reviewers say
Reviewers most often mention slow delivery times, crispy beef, chow mein and salt and pepper prawns.
What reviewers say
Reviewers most often mention slow delivery times, crispy beef, chow mein and salt and pepper prawns.
Customer Review Summary
Reviewers who like Heath Kitchen point to the crispy beef first, with salt and pepper prawns and crispy seaweed close behind, and one asks for a honey sauce poured over egg fried rice. A few say the food and delivery have always been good, though one finds the lemon chicken a bit intense. The complaints are heavier and mostly about delivery. Several describe orders arriving far later than estimated, one after being told the food had gone to another address, and another arriving only slightly warm despite a short trip. One reviewer received the wrong order after calling repeatedly without getting through. On the food side, one describes the chow mein as dry, cold and rubbery, and another found the Thai curry to be barely any sauce. Reviewers say complaints to the restaurant went nowhere, and one was refused a refund because the manager was not in until Monday.
Customer Review Summary
Reviewers who like Heath Kitchen point to the crispy beef first, with salt and pepper prawns and crispy seaweed close behind, and one asks for a honey sauce poured over egg fried rice. A few say the food and delivery have always been good, though one finds the lemon chicken a bit intense. The complaints are heavier and mostly about delivery. Several describe orders arriving far later than estimated, one after being told the food had gone to another address, and another arriving only slightly warm despite a short trip. One reviewer received the wrong order after calling repeatedly without getting through. On the food side, one describes the chow mein as dry, cold and rubbery, and another found the Thai curry to be barely any sauce. Reviewers say complaints to the restaurant went nowhere, and one was refused a refund because the manager was not in until Monday.
Featured reviews
- Saph Lt
“didn't get my food, got the wrong order. Called 6 times to try and get through to them. No refund, having to take it through uber. Terrible customer service”
- Bethan Spargo
“10/10 - we order all the time via delivery. Crispy beef, S&P prawns, crispy seaweed... amazing. Please start doing honey sauce (the pour over egg fried rice) - it's a trend right now!”
- Sean Richards
“We've ordered from here and the food is great. Delivery is terrible though. Today it has taken over 2 hours so that will be the last time we order from them. It latest by 21:00, it's now 22:00 and we ordered at 19:45!”
- Nicola Masters
“I ordered chow mein from this place the noodles were like left over from a buffet cold, rubbery and bland. I'd never order from this place again. There was literally no wet to them I put the noodles on my plate they never made a mark or smudge on my clean plate that's how dry they were. I rang the restaurant and they said our chow mein is dry. What absolute tosh there should be a sauce running through them. In my 50 years this has to be the worst first r customer service. I rang to complain they didn't give a hoot. These were noodles like they had been stored all day from an all you can eat buffet and I have Asian family.”
- Callum Moore
“Mum ordered for delivery with an estimated time of an hour. 2.5 hours later and a couple phone calls food still not arrived and cant get a refund because “the manager isn’t in until Monday” scammers the lot of them.”
Hours
- Monday
- Tuesday
- Closed
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- AccessibilityWheelchair-accessible seating
Amenities
- Wheelchair-accessible seating
Location
Chinese restaurants near Heath Kitchen
- The Crispy Duck4.44490.2 mi£20–30
egg fried rice, duck rolls, malaysian chicken curry
- Lucky Chef4.32630.7 mi£1–10
late cold deliveries, crab claws, hoisin duck pancakes
- Bamboo Garden3.8531 mi£10–20
complimentary prawn crackers, small portion sizes, salty curry and bbq sauce
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Heath Kitchen | 3.383 | — | — | slow delivery times, crispy beef, chow mein |
| The Crispy Duck | 4.4449 | 0.2 mi | £20–30 | egg fried rice, duck rolls, malaysian chicken curry |
| Lucky Chef | 4.3263 | 0.7 mi | £1–10 | late cold deliveries, crab claws, hoisin duck pancakes |
| Bamboo Garden | 3.853 | 1 mi | £10–20 | complimentary prawn crackers, small portion sizes, salty curry and bbq sauce |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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