The New Orient
Quick info
About The New Orient
On Worcester Rd in Bromsgrove, The New Orient is a Chinese takeaway serving the surrounding area. Orders are taken on a walk-in basis, with no reservation process to navigate. The kitchen works from a standard Chinese takeaway menu, prepared to order at the counter. As a takeaway rather than a sit-down restaurant, the focus stays on food to go rather than on-site dining. Customers collect their orders directly from the counter at the Worcester Rd address.
Good to know
- ReservationsWalk-in only
Reviews
What reviewers say
Reviewers most often mention missing items from order, ginger and spring onion beef, special fried rice and duck in black bean sauce.
What reviewers say
Reviewers most often mention missing items from order, ginger and spring onion beef, special fried rice and duck in black bean sauce.
Customer Review Summary
Recurring complaints about food quality dominate at The New Orient, with reviewers repeatedly citing off dishes: one calls the special fried rice sour and the chicken and broccoli "truly disgusting," another criticizes the ginger and spring onion beef for being mostly onion with little meat, and the duck in black bean sauce for being mostly fat and skin. Several also report undercooked or oddly textured items, from doughy chicken balls to shredded beef described as more like jerky, and dry 3-in-one orders with barely any bbq sauce. A few reviewers say the opposite, praising "piping hot food" and polite, helpful staff. One reviewer describes finding raw chicken in the fried rice, and another reports a long hair in the spare ribs. Order accuracy is also raised: one recounts a two-hour wait after being quoted one hour, with a refund request left unanswered before the food arrived anyway, while another says a dish was missing from the bag despite the order having been read back correctly first.
Customer Review Summary
Recurring complaints about food quality dominate at The New Orient, with reviewers repeatedly citing off dishes: one calls the special fried rice sour and the chicken and broccoli "truly disgusting," another criticizes the ginger and spring onion beef for being mostly onion with little meat, and the duck in black bean sauce for being mostly fat and skin. Several also report undercooked or oddly textured items, from doughy chicken balls to shredded beef described as more like jerky, and dry 3-in-one orders with barely any bbq sauce. A few reviewers say the opposite, praising "piping hot food" and polite, helpful staff. One reviewer describes finding raw chicken in the fried rice, and another reports a long hair in the spare ribs. Order accuracy is also raised: one recounts a two-hour wait after being quoted one hour, with a refund request left unanswered before the food arrived anyway, while another says a dish was missing from the bag despite the order having been read back correctly first.
Featured reviews
- Google user
“Absolutely the worst food we have ever tried to eat, Absolutely disgusting, none of it tastes fresh ,special fried rice was so sour and the chicken and broccoli was truly disgusting, would not recommend this place at all ,put it all straight in the bin ,please don't waste your money on inedible food ,don't think I will ever eat Chinese food again.”
- Google user
“Found a long hair in my spare ribs, put me off the rest of my meal”
- Google user
“Orderd two 3 in ones with bbq sauce the rice was dry and the bbq sauce wasn't nice at all and hardly any sauce on Both”
- Google user
“Had amazing tasty hot food. Really enjoyed our food. Staff was very polite and helpful. Will definitely be ordering from here again”
- Google user
“Food was okay, rice dish was bland, shredded beef was more like jerky, and chicken balls were undercooked for my taste , still a bit doughy. Sauces are very sweet. Served a purpose but , sorry I wouldn't go back.”
Location
Chinese Restaurants near The New Orient
- Ruby4.2610 mi
mushroom omelette, mixed meat chow mein, fast delivery
- Oriental Royal4.31730.8 mi
salt and chilli, ribs, beef curry
- 6.3 mi away
chow mein, curry sauce, chicken fried rice
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| The New Orient | 3.468 | — | missing items from order, ginger and spring onion beef, special fried rice |
| Ruby | 4.261 | 0 mi | mushroom omelette, mixed meat chow mein, fast delivery |
| Oriental Royal | 4.3173 | 0.8 mi | salt and chilli, ribs, beef curry |
| Lai Yin Cantonese Takeaway | 3.9100 | 6.3 mi away | chow mein, curry sauce, chicken fried rice |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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