Cristallo

Featured reviews

• B

  Bozena Mazurek

  ·1 month ago

  “We are thoroughly disappointed with the quality of the dishes served at the restaurant! Dinner fell short of our expectations due to the food quality: the halibut fillet was bone-dry, and the lamb fillet was tough (it seemed like it had been cooked for only half the required time). Despite this, we paid the full bill (£103.00) because the manager refused to accept our complaint. We are still hungry, but we do not recommend this restaurant—it was a waste of time and money!”

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• J

  Jaimy

  ·1 month ago

  “There is nothing wrong with the food, we ate fine. However it felt like they were trying to get more and more money out of us with every interaction. "Garlic bread? Fries? Onion rings?" That's not upselling, it's greedy. When it comes to paying their "system is not working" and we were forced to take up cash in some place next door with a very high currency conversion rate. That's shady and shouldn't happen like that, especially in this place that probably only attracts tourists. They also put on a 10% "service charge" that you can't remove..”

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• N

  neena jacob

  ·3 months ago

  “My family arrived here with no expectations but I have to say the food was made with lots care and consideration. I have diary intolerance and they took that into consideration and modified my meal accordingly and it was delicious. We were seated outside as we had a dog, so they gave each of us warm blankets to keep us cozy. I am glad we chose this place to have dinner. ☺️”

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• G

  Guy Peters

  ·3 months ago

  “I found this place charming. The staff was attentive and accommodating. I love Italian food! I eaten Italian all over the world. I had lasagna, my favorite dish and it was excellent. Not the best I have ever had, but in the to 10. It is much better than the other Italian restaurant within walking distance of my hotel.”

• C

  Corina Hincu

  ·3 months ago

  “There were lots of hidden fees we were not aware about. The waitress asked us what sides we would like WITH our food, not knowing that we would be charged for a measly garlic bread that should of came with our dish. When we said we want the bill, they got another waitress to come and shove menus in our face.Even the payment was sketchy. They lied to us, saying the card reader didn't work and we should pay in cash and withdraw from the atm. When we informed them that we only had digital cards, they "tried" the card reader and had no problem. The food itself was satisfactorily, with below average portions. Overall I would not recommend, especially when there are lots more options next-door.”

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• C

  CRISTIAN SANTEI (SanCris)

  ·3 months ago

  “Great disappointment. We came here hoping to enjoy a nice Italian dinner during our stay in Bournemouth, but unfortunately the experience did not meet our expectations. We spent almost £90 for two people, yet the quality of the food was very disappointing. The pizzas were extremely dry, overcooked and lacked the softness and flavour you would expect from a proper Italian pizza. The crust was hard and the dough tasted as if it had been left in the oven for far too long. As an Italian, I have been eating pizza all my life, and I can honestly say this was one of the worst pizzas I have ever had in a restaurant. My wife was equally disappointed. We were both hungry and tried to eat our meals, but neither of us enjoyed them. Later in the evening, my wife felt unwell and struggled to digest her food properly, which made the experience even more unpleasant. It is a shame because the location is lovely and we chose this restaurant to finish a wonderful day by the sea. Instead, we left feeling that we had paid a premium price for a meal that was nowhere near worth the cost. We will not be returning.”

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• A

  Alexandru Neagu

  ·4 months ago

  “​A total rip-off! Way too expensive for such poor quality. We paid £33 for two pizzas and nearly £7 for a tiny bowl of chips, and the food was completely tasteless. I’ve attached a photo so everyone can see what a £16.50 pizza and £7 chips actually look like a bad joke! To make matters worse, they automatically add a 10% service charge to the bill without even asking. Terrible food, poor service, and no atmosphere. Avoid this place at all costs!”

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• A

  Alejandro Pereira

  ·6 months ago

  “Did not have the opportunity to try more dishes, but is was ok, the bruschetta was not made in the bread I am used to but it was ok, also the pasta, presentation needs improvement , but for dinner after a busy day it was ok. I’ll go back and try other dishes and will update.”

• J

  Jane Lynch

  ·9 months ago

  “From the outside the restaurant looks so (!) inviting. This is such a lovely family run restaurant serving the most delicious, freshly cooked and authentic Italian food. We chose the full three courses - prawn and crab cocktail and garlic mushrooms to start. Followed by seafood pasta and lamb from the specials board. It was all so good we couldn’t resist desert - and a bottle of Chianti. We fully appreciated the lovely welcome, not being rushed, and definitely the homemade limoncello. Will definitely visit on our next trip to Bournemouth 🌟😎 overall this has been a superb few days break.”

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• D

  dagmara trando

  ·2 years ago

  “First, I want to say Big thank You!!! Everything was amazing :dishes, staff and atmosphere. All dishes beautifully prepared and presented, portions very generous (we couldn't finish), everything was tasty, nicely balanced in favour. My mum and daughter (which is very fussy about food) had finished everything and we were very pleased with every single dish. Big thank you to the Chef:it was amazing experience!! Big thank you to the staff :you very friendly, kind and helpful with choosing the dishes. When we will be back to Bournemouth, we definitely coming back!!!!”

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