Happy Lamb Hot Pot 快乐小羊火锅 Birmingham

Featured reviews

• A

  Ali Gord

  ·1 month ago

  “A great place to have some authentic hot pot. The selection of hot food in the buffet is amazing. Also there is plenty of seafood options for pescatarians which is greatly appreciated. However we were not so happy to hear that dessert options are not available for lunch during the week days. That's my biggest complaint.”

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• B

  Beau C

  ·1 month ago

  “Avoid like the plague. Toxic food, hostile service. If you are looking for stale lamb, immediate diarrhea after getting home, and rock-bottom service, this is the place to be.We visited outside of peak hours, so the restaurant was pretty empty. Yet, the staff—especially a short Japanese waiter—had the charisma of a wet blanket and a freezing attitude. While clearing a nearby table, he slammed the plates into the trolley so violently it made a deafening noise. Both my children and the guests at the next table were visibly startled. Everyone looked at him in disbelief, but instead of apologizing, he continued his aggressive, noisy cleaning with total defiance. To top it off, their Coca-Cola was visibly watered down. Paired with that sketchy lamb, it was a one-way ticket to explosive diarrhea.When ordering, they offer two hotpot options. We went for the more expensive package. Fun twist: only after we selected it did they bother to tell us that half of the items in that premium tier were unavailable today.All in all, a total disaster. Highly not recommended. This place single-handedly ruined my appetite for Chinese food for the future.”

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• L

  Louise Tomlinson-Sylvest

  ·3 months ago

  “A fantastic experience. The buffet has a great selection of vegetables and proteins for your hot pot as well as cooked food like chicken nuggets and egg fried rice for those who are a little more fussy. I'm not sure the cost justifies the amount of meat we had, although we could have asked for more. But you're paying for the experience as much as anything.”

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• K

  KB

  ·3 months ago

  “I collected a Too Good To Go bag from here, and unfortunately it was a very disappointing experience. The staff member filled the bag with items from the buffet, but the food was some of the worst I have received through the app. Several dishes had an unusual, overly buttery taste, as though they had been reheated or refried in old oil. The overall quality was poor, and I was unable to enjoy the meal. This experience has completely put me off returning for a hot pot here in the future. Sadly, I would not order a Too Good To Go bag from this venue again.”

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• W

  William Ding

  ·5 months ago

  “Happy Lamb Hot Pot is a must-visit! The lamb is incredibly fresh and the broth is so flavorful that no dipping sauce is needed. Service was top-notch—friendly, attentive, and the food arrived incredibly fast. Highly recommended for a perfect meal!”

• L

  Lucille Mwangi

  ·5 months ago

  “I enjoyed the food. Very quick with getting us a table. Good location. Next if they can have more tongs for each of the food selections to avoid the risk of contamination. Good selection of meats and desserts.”

• A

  Abdul Ahad Zafar

  ·7 months ago

  “First ever hot pot experience, would definitely recommend! Quality of meats was great, we tried the beef and lamb cuts, good amount of marbling indicating high quality cuts. Halal menu also available! Ordered the unlimited meats option and it really doesn’t stop coming! Only thing that let me down was the bone broth, which I wouldn’t recommend. All you can eat section also included and staff had great service.”

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• N

  Ngai Tt

  ·7 months ago

  “We started our meal at 4:00 PM and ordered the ultimate all-you-can-eat set. Unfortunately, the service was extremely slow. Every time we ordered two plates of beef, we had to wait more than 20 minutes. This wasn’t a one-time issue — it happened every single time we placed an order. From 4:00 PM to 6:00 PM, we only received about 10 plates in total. Each plate has 11 slices, and there were four people in our group. The food simply did not come out fast enough. This is the first time I’ve ever had an all-you-can-eat experience where I didn’t feel full after an hour and a half. It was very disappointing, and we will never try again.”

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• R

  Rø Hit

  ·10 months ago

  “We visited Happy Lam Hot Pot more then 4 times but today the service completely ruined the experience. We ordered a drink but no one brought it, and we had to go to the counter ourselves to ask for it. Even though we arrived late for our booking (our own mistake), the service should still be basic and professional. No staff came to check on us at all. When we tried asking one waiter something, they said they were “busy” and told us to ask someone else. Throughout the whole time, it felt like no one cared. The worst part is that our soup base started burning because no one came to refill it. We had to stop eating in the middle of our meal because it was burning and there was no staff around to help. We didn’t want to keep asking again and again, especially when the service was already so bad. On top of all this, they added a service charge, which honestly doesn’t make sense because we received almost no service. Food itself was good, but the service was extremely disappointing. We left unhappy and won’t be returning unless they improve their customer service.”

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• R

  Ronaya Weerathunga

  ·10 months ago

  “It was an amazing experience, the service was on top and the meat was very high quality. Very good deals so very convient for students as it fits within student price range . I recommend 100%. Hi guys I’m back and after they said to a write a review for free drinks the service quality DROPPED dramatically. We asked for a plate of beef atleast 3 times to three different people and it took 40 minutes to actually get it. Aswell we were doing there job for them. There was a credible amount of oil which my friend had to keep removing all other hop pot places normally do this job for you. It took them 20minutes to refill the water in the broth as it was going low. The ice machine also ran out of ice really fast. The ice cream is decent though and I liked the music that played as well. I recommend this place 36%”

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