Hong Kong Takeaway
Quick info
About Hong Kong Takeaway
On Rookery Rd in Birmingham, Hong Kong Takeaway serves Chinese food for collection, with orders placed at the counter rather than by reservation. The kitchen works through the standard takeaway range, prepared to order for customers passing by on foot or arriving after a phone-in order. There is no sit-down dining area, so the operation centers on quick pickup rather than a dining room. The counter handles each order directly, keeping the format straightforward for those who know what they want before they arrive. It stands as a straightforward option for Chinese food along Rookery Rd, built around walk-in service rather than table bookings.
Good to know
- ReservationsWalk-in only
Reviews
What reviewers say
Reviewers most often mention rude staff, large portion sizes, cold food and dry chicken fried rice.
What reviewers say
Reviewers most often mention rude staff, large portion sizes, cold food and dry chicken fried rice.
Customer Review Summary
Set against this, a recurring thread describes rude and dismissive staff, both on the phone and at the counter, several times paired with food arriving cold, dry or stale rather than freshly cooked. One reviewer reports chicken dried out in a special fried rice order, another describes hard rice and dry chicken on repeat visits, and one recounts food never delivered alongside a missing bottle of coke. One reviewer separately reports food poisoning after a meal and describes being told by staff on the phone that no one else had complained.
Customer Review Summary
Set against this, a recurring thread describes rude and dismissive staff, both on the phone and at the counter, several times paired with food arriving cold, dry or stale rather than freshly cooked. One reviewer reports chicken dried out in a special fried rice order, another describes hard rice and dry chicken on repeat visits, and one recounts food never delivered alongside a missing bottle of coke. One reviewer separately reports food poisoning after a meal and describes being told by staff on the phone that no one else had complained.
Featured reviews
- Google user
“Rude staff food is cold dry tasteless not fresh at all the food tastes stale like cooked 3-4 days ago also raw meat not cooked stay away!”
- Google user
“Ive been using this takeaway for over 20 years and the food and service have been consistently excellent. The owners are often working themselves and are very friendly and easy going. The portion size is huge and a tray of food is packed so tightly that there is almost a full tray after eating a meal. All of the menu is very good and there are always freebies with a family order. I hope this takeaway out lives me so I can be sure I will always get a fresh, tastey, value for money Chinese meal. Recommend this place to everyone. Its worth visiting no matter how far away you live!”
- Google user
“Very rude staff no customer services skills and food has been off twice despite us telling them. Rice was hard and chicken was dry.”
- Google user
“Ordered special fried rice . Absolutely chicken dried . Don't order anything from this place”
- Google user
“Really disrespectful and no customer service skills whatsoever. Plus when delivered the food was really cold, despite it being “freshly cooked”. They don’t like to be challenged on their wrongdoings and speak to people in a rude manner whether on the phone or face to face”
Location
Chinese Restaurants near Hong Kong Takeaway
- Tattu Birmingham4.64,3922.7 mi
dim sum platter, duck fried rice, beef dish with dipping sauce
- 3.5 mi
spare ribs, fried rice quality, hot and sour soup
- Classic Canton4.01153.8 mi
salt and pepper chicken, undercooked or bland food, friendly phone order taker
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Hong Kong Takeaway | 3.9174 | — | rude staff, large portion sizes, cold food |
| Tattu Birmingham | 4.64,392 | 2.7 mi | dim sum platter, duck fried rice, beef dish with dipping sauce |
| Bamboo Garden Chinese Takeaway | 4.171 | 3.5 mi | spare ribs, fried rice quality, hot and sour soup |
| Classic Canton | 4.0115 | 3.8 mi | salt and pepper chicken, undercooked or bland food, friendly phone order taker |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
