Timmys Cheadle

Featured reviews

• G

  George King

  ·2 months ago

  “I don't know why there are so many 1 star reviews. I disagree with nearly all of them. There is a seating area with about 4 seats and a table that I ate at whilst my family ate at the pizza place just opposite. I can't sympathise with any of the comments about the poor quality of food and I can't say anything about delivery as I ate in. I got a burger and chips with a soda and milkshake for 10.95. I know I said £10 but I didn't need the milkshake. The only thing I would say as advice to improve, not as negatives as much as pointers. If your dealing with people's food, wear a hair cover and gloves. Apart from that, fix the TVs and it was a lovely place with lovely food and lovely people.”

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• H

  Hamid Ali

  ·3 months ago

  “Top quality food. Staff is very friendly and professional. Love timmys”

• J

  Jennifer Hartley

  ·3 months ago

  “Absolutely appalling experience at Timmy's. We visited yesterday at around 8:18pm and didn't leave until after 9:30pm. The entire place was an absolute shambles, and it was obvious there was no effective management on site although this was confirmed by a staff member. The staff appeared overwhelmed, yet online orders continued to be accepted instead of being paused, creating even more pressure. Orders were left sitting on the hot counter for long periods, while others were left on the side waiting. Our own order had to be completely remade because it had been sitting so long that it had gone stale and we refused to take it! What concerned me most was the apparent lack of basic food hygiene. I saw staff preparing food after repeatedly touching and scratching their hair and beard without what appeared to be appropriate hair coverings. Staff on phones in-between this all this and at one point one recording food being prepared rather than supporting carnage! I also witnessed a member of staff break open a chicken strip with his bare hands straight from the fryer in front of customers to check whether it was cooked inside. At one point, I even commented that Environmental Health would have a field day in there, and a member of staff agreed with me. That only reinforced how concerning the situation appeared. The atmosphere behind the counter was just as concerning. Staff were swearing at one another, and I witnessed one employee speaking so aggressively to a young female colleague that she was left physically crying while trying to work under pressure. No one should have to experience that in their workplace. This was one of the worst fast-food experiences I've ever had. Between the excessive wait, poor organisation, the hygiene concerns I witnessed, and the way staff were treated, I certainly won't be returning. I sincerely hope the owners take these issues seriously because, based on what I observed, significant improvements are needed!!!!”

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• G

  Gareth Williams

  ·4 months ago

  “Dreadful meal. I order from you every week and normally its ok but today the chicken burger was overcooked to the point it was inedible. The chocolate milkshake you hadn't even bothered to mix the coco power into the shake, just dumped it in there. The cake looked like it had been sat on. Truely awful meal.”

• J

  Jessica Bowen

  ·5 months ago

  “Staff are all lovley and food always comes out to perfection, the milkshakes are absolutely amazing with a large variety. Love getting after a night out or a film night in with mates. There really is something for everyone. Plus delivery is always quick and handled with care”

• B

  Byron Machin

  ·5 months ago

  “Absolutely appalling takeaway. Just called in to get some tater tots which said they came with a cheese sauce and jalapeños. The place was empty, I was forced to stand waiting for over 20 minutes until I finally saw the server behind the …”

• R

  Rachel Hayes

  ·5 months ago

  “Great food and absolutely delicious from start to finish. The chicken tikka kebab with fresh salad was one of the best kebabs I’ve had in a long time, and the vegetable kebab was equally impressive. We also loved the tater tots, house sauce, and would highly recommend the desserts. Thank you to Sammy and your team for such a great experience - we’ll definitely be back!”

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• S

  Sadia Sharif

  ·5 months ago

  “Ordered a margarita 🍕 pizza and was told it would come in max 1hr. Ordering from alton towers so gave them clear information. Then 3 hours past, still no delivery. Several call in-between promising food was on its way. Very bad service dont recommend. They dont use uber drivers. Stay away. Awful ppl running this place. Food never arrived. Update: I'd given up hope food was ever going to arrive. Suddenly recieved a call from the driver that food was left at reception around 10.30pm. Pizza was cold, cola was warm and fries were inedible - fries went straight in the bin. From start to finish it was a bad experience 😕”

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• H

  Hamza Minhas

  ·1 year ago

  “We visited Alton Towers with a big family group.. found this hidden gem online and everyone loved it. Pre-ordered for 9pm and it was ready bang on time. Pizzas were lovely, burgers all hot and fresh, wings were juicy, tried the loaded fries, chilli tots also brilliant and stir-fry donner was incredible. Really helpful staff, polite bunch of lads and shop looked very tidy and clean. Didn’t try the desserts but the donuts and milkshakes looked just as good as the rest. Definitely the best choice in the area where you’ll find something for everyone.”

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• A

  Amy Harrison

  ·2 years ago

  “Food was so nice! I can recommend the Timmy’s Star burger and the loaded tater tots 😋 my husband had the royal burger and the grill it good wrap and he really enjoyed it! delivery was within the 30 minutes as stated! Look forward to trying more off the menu 👍🏻”