Fortune Palace

Featured reviews

• H

  Helena James

  ·6 months ago

  “Not even open! Says online they are, travelled all the way there (Thursday 21.00) and its shut. Absolute joke”

• M

  Matt Poole

  ·8 months ago

  “Ordered a mixed meat satay with yung chow rice , noodles and sweet and sour chicken with a few extras. Wife dished up for the 3 of us and then realised there was no meat in the satay which had been portioned out onto the plates. Called the shop to be told by the young english lad there she should have said mixed meat satay in a different way?? How does mixed meat satay become vegetable satay? they then asked us to put the veg satay back in the tub and go back down to collect what we ordered originally . by the time we had it everything else was cold. Meat was tough as shoe leather and sauce like water. The quality this place had has gone. Wont be going back.”

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• T

  Tatty Gibson

  ·9 months ago

  “Never had a bad taje away from here, i phone with my order, and delivered to my door in the time specified. Absolutely fantastic! 🤤”

• J

  Jaydenbroman

  ·11 months ago

  “very good food, nicest staff i’ve ever met and it was very friendly in there, especially xaiou ling was super kind”

• T

  Tom Burrows

  ·11 months ago

  “Really bad. First time trying fortune palace and had high hopes as seems to get recommeded a lot. It was pretty disgusting. Crispy chili beef seemed like it had been fried then refried several times and was barely edible (tasted like grit) Satay sauce not good. Special fried rice clumpy and meat on top dry and old. King prawn udon was about the best thing, which isnt saying much because it still wasnt good. Overall just a really bad experience meaning we will never go back to fortune palace. Shame because they are very local to us. So disappointing!”

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• B

  Brian Pinkham

  ·1 year ago

  “We have just part eaten our chicken chow mien, most disappointed, no bean sprouts, this is the second time this has happened, and tasteless, no where near as good as normal. Usually our go to for a takeaway not anymore.”

• G

  Gemma Hubble

  ·1 year ago

  “Not nice at all, don't recommend . The chicken balls were tasting old and overcooked on the outside yet the inside was do-ey and not crispy . The chips were big tasted overcooked and like cardboard. Egg fried rice was dry. And I can't say anything bad about the sweet and sour sauce as it was warm and amazing. However delivery service was prompt, very good and quick.”

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• M

  Michelle Horlock

  ·2 years ago

  “I have always used and recommended Fortune Palace as the food is fabulous. However, after telling us that our delivery would be one hour, which was fine by us, it arrived after one hour and twenty minutes after chasing them up. When it arrived, it was incorrect - two dishes were fine but instead of two rices we had a chow mein. When I called them, they told me that the mistake was mine and I would have to wait at least twenty minutes for it to be replaced and pay for the missing food. If I wanted a refund, I had to bring it back to the shop where they reserve the right to refuse the refund if they think it has been touched. My husband is driving it there as I write this. Such disappointing and downright rude customer service for a regular customer from an otherwise great food supplier. Fortune Palace, YOU SHOULD BE ASHAMED OF YOURSELVES!!”

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• S

  Stacey Beston

  ·5 years ago

  “Food is delicious. Great choice. My favourite Chinese in saltash Great value and service too. The munchie box addiction has become my favourite by far. Collection or delivery available”

• D

  Debbie Ley

  ·7 years ago

  “Wow, first visit here and I have to say it's one of the best Chinese takeaways I have had in a while. Massive chicken balls, no grease or soggy batter and made from good quality chicken. Lush special fried rice, without any fat on the meat. Fantastic mini spring rolls. First time me and my daughter have eaten our entire order. 😊”

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