Urban Restaurant

Featured reviews

• A

  Allen Bloxham

  ·1 month ago

  “While on holiday up in Portrush we decided to treat ourselves with a lovely dinner out. We chose the Urban and we were not disappointed! From the start the whole experience was amazing starting with the friendly staff to say they couldn't do more for you is an understatement. The food .... Oh the food! Cooked to perfection! All 4 of us left full and feeling very content. Next stay we will definitely be coming back.”

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• H

  Hazel Rowe

  ·1 month ago

  “The food in Urban was excellent, which is especially nice since it was really busy being on a bank holiday weekend. Our only criticism would be it felt very warm inside and we felt we would have enjoyed our food better and stayed longer if only it was a tad cooler. We will return again for a second visit.”

• P

  Paulina Lidzbarska

  ·1 month ago

  “Unfortunately, our experience at Urban was very disappointing. The staff were noticeably cold and unfriendly towards us. We got the impression that their attitude changed after they heard us speaking Polish. What was particularly noticeable was that at the other tables, where customers were speaking English, the staff were much more polite, friendly and helpful. The atmosphere at our table was completely different. Everyone should be treated with the same level of respect, regardless of what language they speak. It’s a shame, because this kind of behaviour really affects the overall experience of the restaurant. We hope this was just an isolated incident and not the usual standard of service.”

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• B

  Bea Z

  ·2 months ago

  “The food was absolutely amazing and definitely the highlight of the visit. Unfortunately, the overall experience was let down by the service. The staff’s body language came across as quite arrogant and far from polite or welcoming. The coffee was also served cold, which was disappointing. With such good food, it’s a shame that the service and attention to detail didn’t match the quality of the meal. Hopefully, this feedback is taken constructively, as the restaurant has great potential with some improvements to customer service and the quality of the coffee.”

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• S

  SEBIN SEBASTIAN

  ·3 months ago

  “As a chef, I was genuinely disappointed with my experience here. The food was so bad that I couldn't even finish it, and what surprised me even more was that none of the staff bothered to ask why customers were leaving their meals untouched. We ordered the Honey Chilli Chicken Noodles and Prawn Noodles for the main course. Both dishes were completely ruined by an overwhelming amount of honey. It felt less like eating noodles and more like drinking honey straight from a bottle. The balance of flavors was non-existent, and the dishes were simply inedible. Honestly, this dish belongs on the dessert menu, not as a main course. For a restaurant to serve something this poorly balanced is extremely disappointing. Definitely not a place I would return to or recommend.”

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• C

  Chalet Peillex

  ·3 months ago

  “The minute you walk in you are met with the nasty greasy smell of the open kitchen. Service was speedy. We had garlic bread, which we didn’t like and one honey chicken noodle and one honey prawn noodle. Portions were way too large for us. Food was acceptable but too sweet and way too much sauce. I would not go back.”

• S

  Sophie D

  ·1 year ago

  “I don't know if they were just having an off evening or were very busy, but the whole experience felt very rushed. We ordered starters and main and it felt like they couldn't get rid of us quicker. Multiple checks from staff during our meals, almost felt invasive. Plates almost lifted the second we put forks on the plate. Didn't even feel like ordering a dessert if we were going to be rushed through this also. Food was alright, just didn't feel too welcoming on this particular evening.”

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• H

  Han Nah

  ·1 year ago

  “Went here on a Monday night was pretty busy but we got seated right away with no reservation. Staff very attentive and food came in good time. Tasty food and reasonably priced. The place had good vibes and decorated nicely. Thanks!”

• J

  Jing Sproule

  ·1 year ago

  “Really impressed - we were in a hurry and the waitress communicated it with the chiefs and served us in 10min. Love the vege as well, sooooo yum! The burger was so juicy and tasty - super chuffed - highly recommend!”

• C

  Calvin Walsh

  ·1 year ago

  “Booked a table for 4 for a birthday celebration. We had a pleasant experience at Urban, nice service, quick service, clean, and nice food. Although, some of my family didn't enjoy their meal as much as they hoped. As their sea bass was dry, and the garlic cubes were hard. I think, in my opinion. With refined cooking techniques, and more care Urban Restaurant could reach their full potential, becuase we came in for an evening meal we booked and we were out in less than an hour. But, I thought the food that I tried was quite nice I tried Bread and Nibbles, Duck Pancakes, caesar salad, and Honey Chilli prawn noodles. The Honey chilli prawn noodles were nice but had too much oil at the bottom of the bowl. Overall, we had a pleasant evening at Urban.”

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