Jade Garden

Featured reviews

• S

  Sonia Mcathey

  ·4 months ago

  “Ordered a mixed meat curry and the meat was freezing cold”

• J

  J H

  ·6 months ago

  “This is our local and we love it. So tasty and freshly prepared and always so well packaged. love it!”

• E

  Erika

  ·8 months ago

  “I ordered food and after an hour and a half wait it finally showed up, I opened up the wrong order and half cooked soaking wet from condensation chips. I rang to try and rectify the situation and they asked me to come in to collect the order the following day they were open. When I arrived to collect the food the woman was really condescending and rude telling me I needed to pay for the chips even though she said to me on the phone 10 mins earlier that the chips were included for free, I probably would’ve paid for them had I known the weren’t going to be included but she specifically said on the phone they were then proceeded to argue with me about it. Nevertheless, I have been coming here for years and certainly WILL NOT be coming back! Business has went seriously down hill since Mary left and the woman behind the counter is RUDE!”

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• B

  Bethany Herron

  ·1 year ago

  “This is literally my new favorite place! I've had alot of Chinese in my life but this tops It. I waited a while but it's understandable cause there is only one driver on a Sunday but I didn't mind but it came boiling hot and everything was spot on, was cooked to perfection and to a certain way I like things. #1 Chinese I'm Newcastle for me like 🙌👌”

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• E

  Emil Weerapperuma

  ·2 years ago

  “House special Chow Mein and House Special Fried Rice were good. Portions were reasonable and value for money. And also tasty.. no complaints. 8 out of 10. Ordered prawn crackers and Sweet and sour sauce.. Sweet and sour sauce smells extremely bad. I bin it.. ZERO for this.Both of them were rubbish. Waste of money. Service I would say 5 out if 10.. Not sure if I return but will consider. Anyway Good luck♥️”

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• R

  Rachael

  ·3 years ago

  “They delivered the completely wrong order and when we rang up about this, they said that they would speak to the delivery driver and send the correct order out, we waited almost a further hour for this and when it did not arrive, we rang again to ask how much longer this would be. The customer service from the person on the phone can only be described as absolutely horrendous, they were extremely argumentative and hung up on us multiple times. They have now refused to refund us or send the correct order out, I have even sent them a picture of the incorrect order completely uneaten. We always order from this takeaway when we are having a Chinese but unfortunately we won’t be doing so again so they have now lost a customer and we will be reporting this.”

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• H

  Hannah Leigh

  ·3 years ago

  “Can honestly say since being taken over the food is absolutely grim the chowmain is absolutely vom and the meats like jelly more a less dog food! Please sort it out! Bring Mary back we miss your amazing food girl 🤣🤣🤣”

• C

  Clare Balding

  ·3 years ago

  “Delivery man was smashing , a little late. Ordered 2 munch boxes for the kids. Wasn't cheap and the food was SO SALTY they couldn’t eat it , even the chips were too salty. Used to use this Take away and it was amazing! now I wont ever use it again . Terrible salty and rude on the phone I rang to rectify the situation but the women was extremely rude and just kept telling me how she had has no complaints before! She then hung up on me! Unlike her I was not being aggressive , I was just stating facts Since speaking with the lady on phone I have now found out that this Takeaway has gone down hill since the previous owners have left !!!! Change your take away name , so we know its not Mary and try and make your own reputation Please don't waste your money”

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• S

  Stephen Ng

  ·4 years ago

  “First time visiting Jade Garden. Ordered a Special Chow Mein. It's a mix of old school and new Chinese way of cooking the dish. Everything stir fried together but then a few slices of char siu on the top with a splash of gravy. Was nice and saucy without the greasy mouth feel. Came in a round silver container so the portion was quite big and 100% filling even for a big guy that had not even in 8 hours. Will recommend.”

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• C

  cheryl Taylor

  ·8 years ago

  “Can honestly say the food is amazing from here and not hugely expensive and delivered really quick piping hot drivers and staff at shop are really polite and friendly to customers excellent shop will be closed from tomorrow for three weeks only”