The Tor Cafe

Featured reviews

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  Suzi Fish

  ·2 weeks ago

  “Love this place! Small - though deceiving as there’s a back room and small garden too! Very friendly staff and customers. Highly recommend”

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  Grace

  ·1 month ago

  “The food was amazing and the service was really good. The young female server was lovely and had very good people skills, deserves a raise. The hygiene was okay. Prices are very reasonable.”

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  Mark Roberts

  ·3 months ago

  “Where do I start? When you first arrive the large menu looks appetizing and reasonably priced. Then you start to realise the reality. Firstly the 2 young female servers which clearly do not hold a hygiene standard between them spent all their time comparing boyfriends rather than serving customers at the till. Neither wore aprons but instead shorts that showed far to much cheek and love bites and the other who had difficulty keeping her large attributes in her skimpy top (which was covered in dirty marks). Not the impression you expect for a catering establishment.nor hygenic. All the tables had dirty plates waiting to be cleared away and were not touched in the 1½ hours we spent waiting for our breakfast. Certainly not enough staff for the number of tables and no experienced lead evident to guide and lead them. Can't remember the number of times orders were delivered wrong or they forgot which table the orders were for (even with numbered spoons). The chef was overworked In a cramped kitchen but what came out eventually was hardly edible. MOULD on the toast that was instantly returned and never even received a 'sorry or any apology'. When the breakfast did eventually arrive it was greasy, overcooked and hardly appetizing. At least one couple walked out fed up of waiting and wish we had too.”

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  Sue Barber

  ·3 months ago

  “AWFUL PLACE ! If I could score this cafe zero, I would. We arrived, ordered two breakfasts and two drinks. I ordered at the counter - it took the young girl about 3 minutes to come to me as she needed to finish chatting with her colleague first (not about work). We waited around half an hour for the drinks to arrive - my iced coffee did not taste of coffee at all, even after I asked for an extra shot. The breakfast took 45 mins to arrive. When they did, my partners toast had MOULD on it. The girl replaced it - no apology whatsoever. The breakfast was greasy and awful. The young waitresses are rude - they are also inappropriately dressed for work (shorts so shorts they were barely worth bothering with). Tables were left dirty and uncleared the whole time we were there. Enter at your peril - this place is a health and hygiene risk. We will be reporting it to the Food Standards Agency”

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  Liam Hutson

  ·3 months ago

  “I was extremely disappointed with my experience. The breakfast was of a very poor standard and, unfortunately, was not edible due to the excessive amount of grease. I raised this concern with a member of staff, who took the plate away, poured off some of the grease, and returned the same meal rather than offering a freshly prepared replacement. The quality of the ingredients also appeared to be below standard, with the sausages and bacon seeming particularly low quality. Cleanliness throughout the premises was concerning; the floor was covered with crumbs and food debris, creating an unhygienic impression. In addition, I observed bread being stored on the floor, which raises serious concerns regarding food hygiene practices. The crockery was also noticeably stained and appeared unclean. Customer service was equally disappointing. Staff members came across as dismissive and uninterested in addressing customer concerns. Overall, this was a very poor experience and not one I would recommend.The place needs closing down! food quality, cleanliness, hygiene standards, and customer service. Shocking!!!! 🤢🤢🤢🤢 To clarify, this is not a scam, as the owner has stated below. However, I feel it is important to highlight serious concerns regarding the food quality, hygiene standards, and customer service provided. No refund or appropriate resolution was offered despite the circumstances. I was initially served a meal that was covered in grease. Rather than preparing a fresh replacement, the grease was simply poured off the plate, beans were added, and the same food was returned to me. In my view, this is unacceptable and raises legitimate concerns about food preparation practices and hygiene standards. I would encourage the business to review its food handling procedures, staff training, and customer service approach to help prevent similar experiences for other customers. I was not looking for special treatment—only a meal prepared to a reasonable standard and an appropriate response when the issue was raised.”

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  Clare Rooney

  ·4 months ago

  “Great to see so many vegan options and the prices are incredible, however the staff are neither friendly nor unfriendly. We sat upstairs and the condiment trays were quite grubby and congealed around the tops of the bottles. The coffee cup wasn't the cleanest and there were a lot of cobwebs around the windows. There's a shelving unit on the stairs with cleaning products and also tins of paint, and I imagine they've been there for years. I would go back because the portions were great and I haven't seen a cafe that cheap in about a decade, but I'd sit outside next time. It's a delightful building in a beautiful spot, but a two hour deep clean would have seen me giving five stars.”

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  Joan Guevarra

  ·5 months ago

  “It's a small, cozy place with affordable cakes and hot drinks in the heart of Cromford after a 3 hours walk. Lovely people running the business. Many options for a sit down menu as well.”

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  Chantelle Thornley

  ·8 months ago

  “Vegan. Vegetarian. With a nod towards meat eaters too. Love the ‘build your own breakfast’. We had omelette with mushroom n cheese and a standard breakfast - one of everything except two rashers. There is a Monster and a Zilla. Omelette plate included hash browns and beans. Put onto the Tor Cafe by Matlock Bath Lido staff and we are now firm converts! Love the vibe, the mismatched mugs and big tea pots. The Yorkshire tea and Lincolnshire sausage. Friendly and helpful staff. Totally recommend. Oh, and Tor Cafe is dog friendly. Lovely rescue greyhound called Bud having bacon and sausage with his humans.”

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  Peter Murphy

  ·11 months ago

  “Massive vegan breakfast at a great price! Tiny, cute place so were lucky to get a table. Bit disappointing to have tinned tomatoes but a great place nonetheless.”

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  sanika anjanesh

  ·2 years ago

  “Deceptively small on the outside and easy to miss as it is well tucked away at a junction but once you enter the cafe ; it is a warm cosy space with a wide variety of vegan and vegetarian options on the menu that is served by enthusiastic staff. A regular jaunt for cyclists, it can be very busy during most times ( including winter). The prices are reasonable and the quality of food is very good. Flexibility in options is commendable. The table next to the counter is best avoided as it gets noisy with customers chatting away over your head and collecting orders. Will definitely be back . 30m parking on Mill Road . Free WiFi is a bonus as mobile reception is poor.”

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