Lugana Restaurant Worsley

Featured reviews

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  Liliana Constantin

  ·2 weeks ago

  “⭐⭐⭐⭐⭐ A Wonderful Dining Experience! We had a lovely experience at Lugana! The food was delicious, the atmosphere was welcoming, and the service was excellent. Everything was just right, making it a pleasure from beginning to end. A lovely place to enjoy good food and great company. Highly recommended, and we will definitely be back! 🌟😊”

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  PIZZA LOVER

  ·2 weeks ago

  “We visited this restaurant to celebrate a birthday and spent almost £350, so we were expecting a really enjoyable experience. The food itself was lovely, and we have no complaints about the quality. However, unfortunately, the customer service left a lot to be desired. My daughter prefers plain food and asked for a bowl of plain pasta, with absolutely nothing added to it. When the bill arrived, we were shocked to see that we had been charged £12.95. The receipt described it as ‘Penne Napoli’, despite it being plain penne pasta cooked in water, with no butter and no sauce whatsoever. When discussing the pasta option, we even asked whether it could have been put through as a child’s portion, as almost £13 for plain pasta seemed rather excessive. Unfortunately, we were told that it was simply what the till charged and that there was 'nothing they could do about it' and didn't seem to understand. Although the staff apologised, the response felt dismissive and unhelpful. I genuinely struggle to understand how something as simple as a bowl of plain pasta could not be charged at a more reasonable price, particularly when we had specifically asked for a basic option for a child. Surely there should be some flexibility in situations like this, rather than simply relying on what the till says? I also ordered a lager shandy and was charged the same price as a full pint of lager, which was another disappointment. Spending over £350 on a birthday meal is a significant amount of money, and although the food was lovely, the attitude of the staff and the lack of willingness to resolve our concerns really let the evening down. It’s a shame, as good food is important, but so is good customer service. We left feeling disappointed that what should have been a lovely birthday celebration was overshadowed by how our concerns were handled.”

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  Denis Treacy

  ·2 weeks ago

  “Another amazing night with Val, Roland, Rena, and the team at Lugana. Utterly delicious food, great service and a proper family atmosphere. Special thanks to our super servers Isla (the next Chancellor of the Exchequer) and Reece (Antonio Margarita) the next 007. Two young people who would give anyone confidence in the knowledge that our future is in good hands.”

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  Susan Mallon

  ·2 months ago

  “Love this place. Staff friendly and welcoming. Food amazing as always - never been disappointed. The sea bass in lemon butter sauce is my favourite treat ☺️”

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  Martin Rhead

  ·3 months ago

  “We had a wonderful family celebration after our daughter's graduation ceremony. The attention of the friendly staff was excellent. The service was prompt and the food was very good indeed. The risotto that I had was perfect. Highly recommended”

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  Liz Walsh

  ·4 months ago

  “We booked my sisters surprise 50 at this restaurant. They were fantastic from the day of booking to the meal. We were a big party but this was not a problem. The food was delicious and every one commented how lovely it was. Thank you for an amazing afternoon.”

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  Anne Wakelin

  ·6 months ago

  “Excellent service and genuine friendly feel My friend and I visited last week and thoroughly enjoyed the meal and atmosphere! I would highly recommend this restaurant.”

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  Michelle Bridson

  ·6 months ago

  “Our favourite (especially our 7 year old daughter's) restaurant. She loves the staff and they always make a fuss of her. She is a very fussy eater but will polish off the food here no problem. Thanks for another lovely evening with lots of gorgeous food.”

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  Daryna Veselova

  ·1 year ago

  “Me and my husband found this please on Google maps because we wanted to go out for dinner and not cook at home. We live only 10 mins away but never knew that there was another Italian restaurant close by. Just want to say how shocked we were, the food was amazing we had mussels as a starter for the main we had carbonara and salmon pasta (not sure what the exact name was) and desserts panaccota and crème brûlée. We really enjoyed the food and the atmosphere, staff was amazing too. Food was bought out on time. We definitely will be back with friends and family. Thank you”

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  Aby Isaac

  ·1 year ago

  “Great food and immaculate service. Came here for my brother’s birthday and they treated him and my family so well. Will definitely be back 😇”