Place to eat by John lewis

Featured reviews

• G

  Google user

  ·5 months ago

  “I really do love eating in the cafe, the views especially are interesting out the windows (unlike the new M&S cafe which has none). The staff, especially the guy with the tattoos (what a legend!), are always friendly and helpful. It's not always obvious that they do hot food, as people seem to miss reading the menu at the start (where you pick up the trays). The selection of cakes is always tempting. Top tip, download the John Lewis app and get free stuff, today I had two free hot drinks and two cakes, that's like £15 worth of stuff, for Free! Amazing!”

• G

  Google user

  ·9 months ago

  “Nice little cafe on 1st floor of John Lewis, drinks were lovely, we had a deluxe hot chocolate and latte, staff were friendly and helpful, was very busy, the cakes looked nice will most likely try the cakes or other food next time. Quite a bit of seating and there was a lady clearing the tables as soon as people left.”

• G

  Google user

  ·11 months ago

  “Came here and ordered the steak and ale pie, when we arrived they had one left for the two of us. I happily changed to the vegetarian pie. Got served the food and was handed over. We asked them after they handed us the food if they had gravy, the response “there’s no gravy today.” We spent £25 on below average food that was incomplete. The tables were all covered in dirty trays and no where to sit. I won’t be coming back.”

• G

  Google user

  ·1 year ago

  “I have been visiting John Lewis Café at the Trafford Centre for a long time. I used to come for shopping and coffee, but I stopped visiting for a while. Now, I am back, and everything is just as good as before: the same taste, the same great service, and the same cozy atmosphere. I love this café because the food is delicious, especially the desserts. Today, I tried the cheesecake, and it was absolutely amazing! If you visit the Trafford Centre, I strongly recommend trying John Lewis Café.”

• G

  Google user

  ·1 year ago

  “I had to suffer the slowest till user this side of nowhere who took forever to get through a number of queuing people. If she went any slower her pulse would be obsolete. Prices are extortionate.”

• G

  Google user

  ·1 year ago

  “Very poor quantity. I ordered a soup and the person gave such a tiny quantity. This is the second time this is happening. Can management please have a look at this”

• G

  Google user

  ·1 year ago

  “The worst JL cafe we’ve ever been too. Food is terrible, sandwiches have zero filling, staff just too busy chatting, no atmosphere and still hungry 🤤 Tea was lukewarm…….should have known when we walked in considering how empty it was.”

• G

  Google user

  ·1 year ago

  “I was very disappointed with the service I received at The Place to Eat in John Lewis Cheadle. As a frequent customer, I’ve never encountered an issue like this before. When I placed my order with the barista, I simply asked for my latte to be served with the coffee and milk separately, so I could adjust the strength myself. In response, the server laughed, shook his head, and said something I couldn’t hear. I felt embarrassed and quite upset by this unprofessional behaviour. I eventually asked another colleague to prepare it the way I had requested, which they did, but I noticed them whispering and smirking with the original server. This only added to my discomfort.”

• G

  Google user

  ·1 year ago

  “Popped in for a free drink we got offered. Admittedly never looked twice at the cafe ever. Very dated, mid-2000’s decor. No teaspoon given with tea, just a canteen style grey cutlery tray. No teaspoons so had to use a soup soon (huge ick using food utensils with drinks!). Overall clean enough and friendly staff but definitely tired and surprising that this place seems to be forgotten about by higher ups for such a busy flagship store in the North.”

• G

  Google user

  ·3 years ago

  “It's really sad the once Great John Lewis has come to this. Poor food, cafeteria styling dreary and utterly clueless Saturday staff. Please get someone who is interested and cares about food to run this. Paper cups and plates too.”