Charcoal Grill
Quick info
About Charcoal Grill
On Commercial St in Maesteg, Charcoal Grill is a takeaway serving the evenings only, every day of the week. There is no booking system, customers simply walk in and place an order at the counter. The format keeps things straightforward, food is prepared to order and taken away rather than eaten on site. With consistent evening hours across the whole week, it offers a dependable option for anyone in Maesteg looking for a straightforward takeaway meal without needing to plan ahead or call in advance.
Reviews
What reviewers say
Reviewers most often mention long delivery delays, cold food on arrival, wrong order delivered and chargrill meat.
What reviewers say
Reviewers most often mention long delivery delays, cold food on arrival, wrong order delivered and chargrill meat.
Customer Review Summary
Complaints center on delivery, with reviewers describing waits of an hour and a half for pizza and kebabs, food arriving cold, chips called stale and undercooked, and one customer receiving the wrong pizza with no apology offered. Another describes a chargrill order as dry and hard. Still, shorter reviews praise the pizza and staff, with one saying the place has never let them down.
Customer Review Summary
Complaints center on delivery, with reviewers describing waits of an hour and a half for pizza and kebabs, food arriving cold, chips called stale and undercooked, and one customer receiving the wrong pizza with no apology offered. Another describes a chargrill order as dry and hard. Still, shorter reviews praise the pizza and staff, with one saying the place has never let them down.
Featured reviews
- Benjamin Brickley
“Been ordering regularly for the last 3 years since we moved here. Over time, deliveries have started taking longer and longer and the food used to be good. But tonight, it took an hour and a half for 2 kebabs and when I phoned the store, …”
- nicky rob
“We had chargrill last night and it was disgusting. The dinner meat was heated from thees night before thin dry and hard and chicken meat was shocking. Never eat from thus dump again. 🤮🤮 …”
- Paulo B
“Great pizza 🍕 nice staff and didn't take too long to cook. Would recommend”
- Lauren Moore
“Ordered food from here and waited an hour and a half for it to be delivered. Watched the driver go past my house about 3 times, eventually they found it. The wrong pizza was delivered and they weren’t even apologetic when I rang to complain and tried telling me I did order the pizza that had been delivered, when I had proof I didn’t. Thankfully they brought the right pizza but the meal was disgusting. Everything was cold, the chips were freezing and as if they’d been fried within and inch of their lives and stale. The cheese wasn’t even melted on my chips and the pizza was rock solid and freezing. I will never order from this place again, £20 out of pocket for a meal I threw away after one slice and didn’t even give the leftovers to my dog.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible entrance
Amenities
- Has wheelchair-accessible entrance
Location
Restaurants near Charcoal Grill
- 7.4 mi awayReservations
sunday dinner for 2, cawl, salmon fish cake
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Charcoal Grill | 4.269 | — | long delivery delays, cold food on arrival, wrong order delivered |
| The Welsh House Neath Restaurant & BarReservations | 4.2511 | 7.4 mi away | sunday dinner for 2, cawl, salmon fish cake |
The 1 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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