Nuki's Kitchen

Featured reviews

• G

  Google user

  ·2 months ago

  “Disappointed with the inflexibility over a simple, reasonable request 😞 I ordered a takeaway curry and politely asked if the rice could be packed separately – last time the sauce soaked into the rice and it became soggy and ruined the meal. I even offered to pay extra for an additional container if needed. Unfortunately, the staff were unwilling to help. They stated the kitchen would not agree to it, and claimed it would cost much more to charge for rice separately since it was a lunch menu item. I explained I planned to eat this for dinner and would have happily accepted smaller portions or 2 rice portions in one smaller container, but was still refused. This is very poor service. Putting rice and curry in the same container inevitably makes the rice mushy and ruins the quality of the food, especially when eating later. It would be so simple to provide a small extra pot or adapt the packing. I love the food but this lack of common sense and customer care is really not acceptable.”

• G

  Google user

  ·4 months ago

  “The service was genuinely appalling and left us more frustrated than anything else. We came in hungry and simply asked basic questions about whether dishes —nothing unusual—but instead of getting a straight answer, we were met with irritation and a long, unnecessary rant. It felt confrontational right from the start. Things didn’t improve after ordering. When the food and drinks arrived, there were sarcastic remarks , which came across as mocking and completely unprofessional. The staff member was loud, rude, and seemed more interested in arguing than actually helping customers. There were also repeated comments comparing their food to other cuisines in a way that felt defensive and dismissive, as if we had questioned something we hadn’t. It created a tense and uncomfortable atmosphere throughout the meal. For a place in the hospitality industry, the lack of basic courtesy and respect was shocking. While the portions were decent and the food tasted okay, it didn’t make up for the poor service and the unpleasant experience overall.”

• G

  Google user

  ·5 months ago

  “Good authentic family run Thai restaurant. For two people with appetisers and two mains plus one beer was £45. Good value! I would make a reservation as it was packed by 7 pm on a Sunday.”

• G

  Google user

  ·5 months ago

  “The food options are good and very reasonably priced. However, the service could be improved. The staff member who took our order came across as quite rude and not very professional. Felt they are bit racist (staff who took our order) in answering our queris. Overall, the food is enjoyable, but the customer service experience needs attention.. “Better listening to customer requests would improve the experience, rather than imposing personal preferences.””

• G

  Google user

  ·9 months ago

  “Had lunch here a couple times as the evening are so busy. Great prices for lunch and the food taste sooooo goood. Loved it and will be back again for sure!!”

• G

  Google user

  ·1 year ago

  “This restaurant has affordable lunch sets starting at £8 for a main and an additional £2 for a starter. The spring rolls with the accompanying chili sauce, as well as the stir fried pork with basil and chili were delicious and helped fulfil my Thai food cravings. The milk tea was a great drink, especially on a warm summer afternoon. The staff were friendly and I’ll definitely be back for another meal soon!”

• G

  Google user

  ·1 year ago

  “Have ordered from here so many times, even now when I live Richmond. It is the BEST take out Thai I have ever had. The duck is cooked to perfection as is everything else. Even with it being delivered, the food still tastes fresh.”

• G

  Google user

  ·1 year ago

  “Finally an authentic Thai restaurant🥹❤️ - The Thai Lemon tea is with the real thai tea base which I am amazed by that! - Owner from the shop is soooo nice and spending time to cater my queries and still save me the seat🥹 - Pad Thai is amazing (i was too hungry and all gone in 5s) - Green curry with coconut rice is a gem!!! 💎 - Banana Fritters is crazily delicious 🥹So Thai nostalgia!!! - 10 out of 5 starssss and honestly i hope no one can find this shop and stop my queue - DO BOOK IN and I will for sure❤️”

• G

  Google user

  ·2 years ago

  “Have eaten here 3 times now. The reasons why are: They have a great lunch time offer with a good selection and a reasonable price, service is very quick so good if you are in a hurry, food is nice and cooked incredibly quick and made fresh, you can take away or eat in, there is a toilet with handwashing facility which is a must for me after eating. Food is packed very well for take away. Only thing that really sucks are the sticky tables and if you order from here on Uber Eats you could wait a long time for food for some reason therefore best to eat in or takeout if you can.”

• G

  Google user

  ·5 years ago

  “Found this small cafe through a friends post on insta. And it did not disappoint. The staff were very friendly and the tables were spaced according to social distancing rules. The portions were great and decent prices. The food arrived very quickly and was so tasty. Already looking forward to my next visit. Parking is not great so any tips would be great.”