Chicken Palace

Featured reviews

• G

  Google user

  ·2 months ago

  “Very reasonably priced for central London. Decent portion. I'd recommend.”

• G

  Google user

  ·3 months ago

  “Made the huge mistake of ordering a fish burger here after a large night out. Even in my drunken state, the soggy bread bun, the lettuce that looked a week old, and the dry fish burger went straight into the bin. Avoid!”

• G

  Google user

  ·3 months ago

  “Chicken Palace in Westminster, near Marlin Waterloo Hotel, is honestly nothing to brag about. It is the kind of place that feels more like a convenient stop than somewhere you would go out of your way to visit. The prices are pretty standard, but unfortunately the overall experience did not do much to justify even that. The owner did not come across as very friendly and actually seemed annoyed that there was a customer, which immediately set the wrong tone. He was on the phone the whole time even during taking my order. That sort of attitude makes a big difference, especially in a casual food place where you expect at least a basic level of warmth and welcome. Instead of feeling inviting, the atmosphere felt a little off from the start. I tried the lamb wrap, and it really was not very good. The flavour was underwhelming, and it did not leave a positive impression. On top of that, the tables were not properly cleaned when I sat down, and there were still food remnants left behind from the previous customers. That made the place feel neglected and took away from any chance of enjoying the meal comfortably. Overall, this was not a memorable experience for the right reasons. The prices may be standard, but the service, cleanliness, and food quality were all disappointing. There are definitely better options nearby.”

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• G

  Google user

  ·7 months ago

  “Awful food and slow service. Food tasted like it had been cooked in the morning and left to sit all day. Chicken was dry and chips were reheated. I didn't eat it, it went in the bin, waste of £6.50. Horrible tourist trap.”

• G

  Google user

  ·7 months ago

  “The service was quick as they were 30 minutes to close, I got what they had left, wings, pieces and a burger. The burger wasn’t bad but it was slightly dry, the fries were the best part, they were quite nice with the peri salt. Unfortunately the fried pieces and wings were WELL below average, the wings were very patchy most with veins left in, and the pieces were, indescribable. I appreciate the man’s kindness to give me extra wings as he was closing, but it just wasn’t a good experience :(”

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• G

  Google user

  ·10 months ago

  “I had a great experience at Chicken Palace. The food was delicious—crispy, flavorful, and served fresh. The portions were generous and definitely worth the price. The staff were friendly and quick to serve, which made the visit even more enjoyable. The atmosphere was simple but comfortable, perfect for a casual meal. Overall, it’s a great spot for tasty fried chicken and fast, friendly service. I would happily come back again!”

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• G

  Google user

  ·1 year ago

  “So I ordered the Peri Peri Chicken Strips. I ordered 12 strips for £10 and my husband ordered Rice and Peri Peri Chicken. The order didn't take too long but apparently there were not enough peri peri strips so I was compensated with battered chicken strips which was very nice. The strips.....oh dear the person cooking them overcooked and dried the living daylights out of them ! They were awful to eat. Dry and sawdust like, they got stuck in my throat I could barely push them down. So disappointed, what a waste of money. The rice was packet rice so again not authentic.....horrid dry chicken......I was better off with lettuce from Tesco ! 😂”

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• G

  Google user

  ·2 years ago

  “Headline: it’s not great food, and it shows ‘5-star’ stickers when the rating is lower. So, at the time of writing this place had a 4-star hygiene rating from the governments Food Hygiene Rating… but yet they displayed ‘5 star’ stickers. Hummmm? Food wise… save yourself the displeasure. It’s not great. Chicken burger was small. It’s just a budget fast food outlet. The place is tired and needs renovating. Look at the edge of the tables, all missing their edging strip showing exposed chipboard wood… an idea bacteria harvesting ground. It also appears to attract a certain rowdy clientele, kicking chairs about, feet up on the chairs, being loud and boisterous. Not a great dining atmosphere… it felt like it was all going to kick off within a second. Positives: good size portion of chips (just not great chips) and the coating on the chicken was actually really good, had a nice spicy kick to it. Also, credit the server was friendly enough and food was made quickly (which isn’t surprising really as most of it sits under a heat lamp)”

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• G

  Google user

  ·3 years ago

  “Not the world's most fantastic fast food restaurant but the chicken is really good and the older guy at the counter is a nice person always smiling and when I went neat closing time I even got an extra peace of chicken. Who does that hee? :)”

• G

  Google user

  ·4 years ago

  “Halal chicken very near to london eye. Jus walkable distance from Bigben and london eye.Food is worth for money. Average ambience. Quick service. Accept card and cash. Kids menu available. Nice burgers and drinks .can get down from city tour bus and have the food and go.”