Zuma London

Featured reviews

• G

  Google user

  ·2 months ago

  “Fantastic Japanese food in a great location. The beef is excellent, and the fish is incredibly fresh. Every dish was full of flavour, and the quality of the ingredients really stood out. Highly recommended! Excellent service.”

• G

  Google user

  ·2 months ago

  “Absolutely fantastic! Every dish was fresh, beautifully presented, and full of flavor. The sushi and robata grill selections were outstanding, and the service was impeccable throughout the evening. The atmosphere is lively yet elegant, making it perfect for both a special occasion and a great night out. Highly recommended, and I can't wait to return.”

• G

  Google user

  ·3 months ago

  “We had our best meal during our UK trip at Zuma London. They had no seats when we walked in at 6+ pm on a Friday evening. We asked if we could at their zen courtyard, which I believe is more for drinks. They accommodated and constantly checked that we were ok. The dishes were excellent. We had a mocktail, nigiri, maki roll, fried calamari, miso roast baby chicken and sticky date pudding sweet potato parfait.”

• G

  Google user

  ·3 months ago

  “The food was excellent and definitely the highlight of the experience. Service was good, but not exceptional. My only issue was with the service charge. When I asked for it to be removed, the waiter seemed surprised, asked why, and took a while to process the request. Since the service charge is optional, every customer has the right to decline it without feeling questioned or uncomfortable. I also believe that automatically adding a high service charge to the bill before asking the customer creates unnecessary pressure and awkwardness. Customers should feel free to choose whether or not to pay it. Overall, great food, but this part of the experience could be handled much better.”

• G

  Google user

  ·3 months ago

  “Came here with my family a few weeks back. Although the service wasn’t as attentive as usual towards the begining of our seating/meal, the food was 10/10 as always. I will post the reciept in case you want to try what we ordered. Alex (blonde lady) was amazing at helping us get the best orders & was very friendly. Her dessert recommendation was the best I’ve ever had in Zuma.”

• G

  Google user

  ·3 months ago

  “Everything came out hot, fresh, and full of flavor. The quality of the food was excellent, and you can tell everything is made to order. My only complaint is that the portions are on the smaller side, especially for the price. Overall, it was a great dining experience, and I’d definitely come back.”

• G

  Google user

  ·4 months ago

  “Loved the dessert platter! So delish! Great service and food was quickly served! Drinks were 10/10 too. Highly recommend the dessert platter, skewers and calamari. Sushi could’ve been a bit better as they were a bit on the tougher side. Not sure if it’s a good choice for birthdays as most tables were more for business casual dinners. Not as good as the hongkong branch! 🥹”

• G

  Google user

  ·4 months ago

  “Absolutely 5 stars review . This one is the best location from all of them! Customer service is outstanding! Restaurant manage Nicolo is super nice, friendly and knowledgeable! We saw CEO again! A second time this year! First time was in January this year! What a coincidence! Meant to be! We will be back to London, just to fine in here! We absolutely highly recommend this location!”

• G

  Google user

  ·4 months ago

  “The food has so many wonderful flavors. Ambience is so cool and vibrant. The food is top notch, flavor profile for each meal was unique. service wasn’t bad but I guess there an extra umph that wasn’t 5 star for me. Great great restaurant.”

• G

  Google user

  ·5 months ago

  “We visited Zuma in London last night, and I really wanted to share our experience, especially when it comes to the service. We had been here a couple of weeks ago with our kids. The food was excellent, everything we ordered was great, but the service that time wasn’t the best and felt quite unfriendly. Last night was completely different. Federica looked after us, and she was genuinely so warm, attentive, and welcoming. It completely changed the experience for us. The food, as always, was fantastic. The lobster truffle rolls were a standout, and everything else we had was consistently very good. This review is really to highlight how much of a difference great service makes. Thank you, Federica, for such a lovely experience.”