Be At One - Monument

Featured reviews

• V

  Vicky A

  ·1 week ago

  “I arrived with 3 friends just after 2pm on Saturday 24th Oct. The door was locked and then a man came along outside and unlocked the door, went in and locked the door. We waved and asked if he was opening up and just put up 3 fingers indicating the bar will be opening at 3. We went to another bar then returned at around 4.30. The man on the door then told us we can’t come in because there was a private event. So, why was this not noted on your website, saving a wasted journey and the people on the door initially could have taken one minute to open the door and explain that the bar would be closed due to a private event that day. Poor customer service!”

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• L

  Laura Ellson

  ·1 month ago

  “Served tonight by Aaliyah. Very friendly, bubbly and energetic. Recommended drinks to suit our tastes. Great service.”

• F

  Freya Black

  ·2 months ago

  “I was served by Jay today. He made me a great daiquiri and strawberry caipirinha. Excellent service!”

• H

  Halil Dervis

  ·3 months ago

  “Visited at around 7pm yesterday I asked a female member of staff behind the bar if they sold bottles of alcohol. I didn’t hear her first response because it was noisy, so I politely asked again. She replied, “No, how many times do I have to tell you?” I explained that I had only asked again because I hadn’t heard her properly the first time, and then I left. The interaction made me feel disrespected and unwelcome. I had been planning to spend a fair amount of money there, but after being spoken to like that, I decided to leave instead. Good customer service costs nothing, and unfortunately this experience means I won’t be returning.”

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• H

  HC

  ·4 months ago

  “Shraya was a fantastic bartender and was really helpful when helping suggesting drinks for us. I had a lovely conversation with her. She made me experience fantastic. Would recommend coming here just to be served by her.”

• C

  Chloe Davies

  ·6 months ago

  “Aaliyah was the perfect barmaid in our cocktail masterclass. Highly recommended for fun and competitiveness. The whole class experience was fun, competitive, and engaging. We I’ll definitely be visiting again.”

• 0

  0leg Alekszij

  ·6 months ago

  “★☆☆☆☆ I am very disappointed with my experience at Be At One (EC4R 9AT) on 11 April around 18:00 and I expect a proper response from management. Security allowed a group of young women (approx. 20+) to enter the lower floor from the upstairs bar without properly checking tickets for a private 80s/ABBA event for older guests. They were later disruptive and stood on sofas wearing shoes before being asked to step down. I recorded part of the incident for personal reference. A security guard then took my phone and deleted the video without my consent, which is completely unacceptable. When I calmly raised this issue with a female supervisor (speaking louder due to loud music), I was immediately asked to leave and not allowed to finish my drink. I was then escorted outside and my belongings were returned. This situation raises serious concerns about security conduct and customer treatment. I expect this to be reviewed properly. I would like a clear explanation of what happened and I am requesting a goodwill gesture as compensation for the experience. I have video evidence and can provide it upon request.”

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• L

  Lizzie Allen Phillips From IW2N

  ·1 year ago

  “We used this venue for our gin tasting session. The staff members really make the place. Considering there was a mix up with our booking they really went above and beyond to make sure we had a fantastic time. Fantastic time we did! Our iwant2network members loved it, and was a super fun evening.”

• Y

  Yus Ali

  ·2 years ago

  “Came here with my partner and her friend for some midday drinks - the place was already busy but not over crowded. The drinks were all flavourful and on the happy hour buy 1 get one free! Although I had mocktails which aren’t included in the happy hour it was cheap enough! The staff were friendly and professional making drinks the right way unlike other bars in the area, music was also great. Would recommend anyone looking for a decent place to have a drink with a good atmosphere.”

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• J

  Jose Sol

  ·4 years ago

  “I've been there for a quick business lunch. Nice and friendly team. Food was good and good value for money. Very strange presentation of the prawns but was nice flavours. And a good think to say, you can enjoy the menu with a really cold Spanish beer Estrella Damm.”