The Refinery

Featured reviews

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  Naeimeh Hosseini

  ·1 month ago

  “We tried here on a Saturday afternoon and this place did not disappoint at all. Food was really nice, well presented and tasty in decent portion, defo value for money. The atmosphere is great with both indoor and outdoor seating available. Price was just right for the portion size and the food. Would recommend.”

• O

  Ore Adedeji

  ·3 months ago

  “We came here for some drinks after work to toast a colleague that was leaving. We sat on the outside patio which is really nice beautifully decorated and the service was fairly quick considering it was very busy. I do think the drinks were quite expensive, and we noticed between us that the cocktails were quite inconsistent in how they were prepared, say some people enjoyed their drinks more than others. Overall, it’s a nice place though, and I would go back.”

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  Connie Lammiman

  ·3 months ago

  “Such lovely and friendly staff! We were made to feel so welcome and happy to enjoy the celebration of The Refinery and Wimbledon. We enjoyed some delicious pasta, canapés and prosecco. I won’t forget to mention the Tremana strawberry margarita - exquisite! A fab saxophonist serenaded the customers. Very happy. Thank you all.”

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• S

  Sunny Sekhon (Relationship Coach)

  ·3 months ago

  “I recently attended an event at The Refinery Bankside, and I couldn't recommend it more. The food was absolutely amazing, the staff were incredibly friendly and attentive, and the service from start to finish was excellent. A special thank you to Maria, the manager, who really looked after us and made sure everything ran smoothly. She went above and beyond to ensure we had a great experience. The venue itself is beautiful, especially the indoor-outdoor space, which creates such a relaxed and vibrant atmosphere. It's spacious, stylish, and the perfect place to enjoy good food, drinks, and great company. If you're looking for somewhere to eat, socialise, or simply soak up the atmosphere in the Bankside/Southwark area, I highly recommend The Refinery Bankside. Fantastic food, wonderful staff, and an all-round brilliant venue. We'll definitely be back!”

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• S

  Sernik

  ·4 months ago

  “Best experience ever Special fish and chips with that champagne sauce and shrimp cocktail is the things to go for! Try Mezcaloco too from start to finish 🤤 Aww and I forgot to mention tacos 🌮 damn ..”

• L

  L French (Giggles McFrenchy)

  ·4 months ago

  “The food was delicious however the music was so loud you couldn't hear what anyone was saying, even after asking that the music be turned down. The servers and staff definitely get 5 stars, they pay attention to details and make every guest feel welcome.”

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  Nik Popat

  ·7 months ago

  “Visited The Refinery on Suffolk Street on Saturday. The venue itself is still really lovely, a great looking space and somewhere I used to come for drinks 10+ years ago. The service was very good and the staff were friendly and attentive (although the venue was completely empty). Unfortunately the food didn’t live up to the setting. I ordered the burger and fries (around £19) and it was quite disappointing. The burger was cold and tough, and the bun seemed stale and fell apart while eating it. It’s a shame because the venue is genuinely nice and the staff were great, but the food quality/preparation needs to match the price and the setting.”

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• J

  Jason Pinto

  ·8 months ago

  “Brilliant The Hugo Beach Club terrace launch party with yummy canapés and gorgeous St Germain cocktails plus other lovely sweet treats - and great saxophonist and DJ too! 🙌💯🤩🍸😀”

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  Kellen Stokes

  ·9 months ago

  “Good lunch experience! The chicken skewers were flavorful and a good start to the meal. The rainbow bowl was light and refreshing. The toffee pudding was decent. It wasn’t the most flavorful, but I liked the crisp caramelization on the edges.”

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  Harry Monaghan

  ·9 months ago

  “Our recent Christmas meal booking at your restaurant, which was extremely disappointing given the price paid and the expectations associated with both the time of year and your location. We booked a table for 12 people for a Christmas meal priced at £60 per head, with an additional 20% service charge applied. Unfortunately, two members of our party were unable to attend due to flu. Despite having already paid the required deposits, we were informed that we were still required to pay in full for all 12 meals, with the explanation being that the restaurant was very busy. This was particularly frustrating, as throughout our entire visit there were no more than four tables occupied. The experience itself was poor from start to finish. The beer initially served had a noticeably off taste, which the manager agreed with. We were informed that the alternative beer we requested was the same, and were instead offered Peroni, which was also priced 50p higher. This situation alone reflects a lack of quality control and customer consideration. The food was the most disappointing aspect of the evening. It was clear that the meals had been pre-prepared and reheated, and the potatoes were unquestionably frozen. Given the cost of the meal, the London location, and the fact this was advertised as a three-course Christmas meal, the quality was far below an acceptable standard. I have attached a photograph of the potatoes to illustrate the level of food served; the quality was comparable to that of a budget pub chain and entirely inappropriate for the price paid. To add further insult, the 20% service charge was applied to every meal, including the two meals for guests who were unable to attend. During the meal, no member of staff checked whether we were enjoying our food or if everything was satisfactory. The overall atmosphere suggested that both the bar staff and the manager were disengaged and unhappy, which further detracted from the experience. This was meant to be a festive occasion and instead turned into a significant disappointment for the entire group”

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