Hot Flame World Banquet

Featured reviews

• G

  Google user

  ·1 month ago

  “I’m really disappointed with my experience here. The food was extremely tasteless and lacked seasoning and flavour. Most importantly, the meat had an unpleasant smell, which made it very difficult to enjoy the meal. The overall taste was poor. I expected much better quality, especially considering the price. The food should be fresh, well-seasoned, and enjoyable, but this experience was far from that. I hope the restaurant takes this feedback seriously and pays more attention to the quality and freshness of the meat and the overall preparation of the food. Overall, a very disappointing experience. I would not recommend it based on the meal I had today.”

  Read more
• G

  Google user

  ·3 months ago

  “I've been to this restaurante several times, and every time we left feeling satisfied. The offer range is quite big and the food standards are quite good. Its a child and family friend place, catering for all group ages. We have been there are as a family and we have been there with big groups, and the staff was always supper nice and helpful. I would recommend and will be coming back.”

  Read more
• G

  Google user

  ·3 months ago

  “As buffets go this one is one of the better ones. Good variety Staff polite However I don’t like being asked for a tip When paying. It’s really really not polite to ask!! The tip in cash we had for the tip jar was actually reduced due to the sheer cheek of asking for it. Let people decide themselves it’s not North America”

  Read more
• G

  Google user

  ·3 months ago

  “I don’t usually write bad reviews because I actually own a restaurant chain myself and know how hard the industry is, but I was so shocked by what happened here today that I had to post this. I brought my whole family here on Sunday 21st June excited for the buffet. When we walked in and sat down, we were served by a girl who seemed like a shy trainee, but she actually did a really good job. The real issue started around 3 PM when my wife and I went up to the live cooking station for a potato kulcha. I asked for two, and the chef just stared at me with a completely straight face and said, "one at a time." I literally had to explain to him that the second one was for my wife who was standing right next to me, and he just replied, "come back after 5 minutes." Honestly, talking to him felt like talking to an AI robot. No customer service skills at all. But it gets worse. I went back 5 minutes later like he told me to, and I caught the same chef (the one with glasses) touching his kitchen mate (another guy in his 40s dressed black) on his bum, and then the other chef touched him back on his front. I actually couldn't believe my eyes. This is a LIVE kitchen in front of paying customers, and the staff are touching unhygienic areas and messing around like that! It was absolutely disgusting to watch. If they are doing things like that right in front of the guests, I honestly wonder what is happening behind the kitchen where no one can see. I really hope management takes this feedback seriously and deals with this immediately. Unbelievable!”

  Read more
• G

  Google user

  ·5 months ago

  “We were seated pretty immediately. Food topped up pretty regularly. Didnt see anything empty much. Variety is good, a little bit of everything. The only thing i didnt like, is they wanted to charge us for my 15 month old having a chip or two. We brought food with us, but you know, kids want whatever is on your plate. We were told if she eats anything, they were going to charge us. I thought that was a bit much to be fair. If a kid is eating fair enough, but shes clearly a baby.”

  Read more

• G

  Google user

  ·5 months ago

  “We visited the buffet today around 3 PM. It wasn’t our first time, as we often stop by while shopping. Unfortunately, this visit was very disappointing in terms of both the quality and the variety of the food. The food is no longer as tasty as it used to be. It felt like it wasn’t fresh and had been sitting in the hot trays for quite some time. There were also many dishes missing that we had previously enjoyed at a similar time of day. I asked about grilled prawns, but was told they are only available later in the evening for dinner, which was disappointing. Sadly, I can no longer recommend this place and don’t think it’s worth visiting anymore. This was our last visit. I’m now looking forward to the opening of Marble, which will be strong competition for you.”

  Read more
• G

  Google user

  ·6 months ago

  “Finally popped into this venue after many years of walking past. Ventured in for a quiet Monday lunch and was more than happy with the choice and quality of food available. Food stations to suit most tastes with some preparing food to order with a 5 min wait. The staff were friendly and efficient at clearing empty plates and the premises was clean and tidy. It's not fancy, but it offers good food and value for money. I think the experience might be different at busy times with lots of customers selecting or requesting food at once.”

  Read more
• G

  Google user

  ·8 months ago

  “I’m from through west but I always make a point of visiting this buffet whenever I’m in this neck of the woods, as I genuinely think it’s the best around. When I saw they were doing a Burns Day special, I made a special trip through and I definitely wasn’t disappointed. The haggis dishes were outstanding. I started with the spicy prawns and crab claws, which were lovely, then moved on to the Balmoral chicken — super tasty — and the haggis pasta dish, which was packed with flavour. I also had seabass cooked fresh for me at the teppanyaki counter, and it was absolutely delicious. Dessert didn’t disappoint either: cranachan followed by a cheeky slice of Black Forest gateau to finish things off. My only complaint is that my stomach couldn’t accommodate any more! The waiting staff were, as always, very attentive — clearing empty plates promptly so we never felt guilty about going back up to take a clean plate for more. The restaurant was immaculately clean and all five of us absolutely loved it. Great value for money as an all you can eat buffet. What more can I say?”

  Read more
• G

  Google user

  ·11 months ago

  “Went as a treat with family whilst on holiday on a Saturday evening. Excellent choice of worldwide cuisine, which was hot and varied with a freshly prepared section, cooked in front of you. Eat all you want with a good selection of desserts as well. An excellent evening out and to be recommended.”

• G

  Google user

  ·2 years ago

  “Great friendly welcoming, all explained in detail for first timers. Great food, very tasty and satisfying. Went on Easter Sunday for lunch with my wife & our two teenagers before going to the cinema. Visited every counter, but never got stuffed & bloated, there was a constant flow of freshly prepared food. Great selection, China, India, Japan, Mexico, Uk, Italy & well, exactly a world banquet with a carvery to boot! Happy friendly staff, your plates are immediately cleared between every course/visit. Bottomless soft drinks are a plus. Left Happy & very satisfied. Will definitely visit once a month. Money well spent.”

  Read more