
HI-TIDE
Quick info
About HI-TIDE
On High St in Ilford, HI-TIDE serves fish and chips alongside a wider menu of takeaway and restaurant options. Haddock and cod are common orders, and white bait also appears on the menu. Mushy pea fritters are offered as a side, and salad is made to order as an accompaniment. Fish and chips are cooked to order rather than held under a lamp. The entrance is step-free and wheelchair accessible, and high chairs are available for families with young children. Reservations are recommended for those dining in, while orders can also be placed for takeaway. The restaurant opens Tuesday to Saturday and stays closed on Mondays and Sundays.
Good to know
- ReservationsAccepts reservations
- AccessibilityWheelchair-accessible entrance · Wheelchair-accessible seating
- Good for kidsGood for kids · Kids' menu · Family friendly
Menu & Prices
83 dishes · mains £5–18- Fried Seafood Platter£8.00
- Panko Coated Calamari£6.00
- Coated Fried Whitebait£6.00
- Prawn Cocktail£6.00
- Breaded Scampi£6.00
- Soup Of The Day£4.90
Reviews
What reviewers say
Reviewers most often mention small chip portions, haddock and cod fish and chips, mushy peas and rude/unfriendly staff.
What reviewers say
Reviewers most often mention small chip portions, haddock and cod fish and chips, mushy peas and rude/unfriendly staff.
Customer Review Summary
Portion size dominates the complaints at Hi-Tide, with repeated reports of "large" chips arriving in what several reviewers describe as kids' sizes, including one customer who paid nearly £40 for two large fish and chips and called the portion an "absolute disgrace." Others echo the same frustration, one noting a £3 chip portion felt like a rip-off, though several add that the chips themselves tasted good and were "fluffy on the inside." On the positive side, reviewers single out the mushy pea fritters as a standout, along with whitebait described as delicious and not oily, and haddock and cod praised for a light, crispy batter. One reviewer reports a haddock order that had an off-putting smell and seemed poorly stored, leaving them unable to finish it for fear of an upset stomach. Service draws mixed reactions too: some describe a restaurant staff member as charming and professional, while another reviewer recounts overhearing a staff member make an offensive comment about immigration, prompting them to say they would not return.
Customer Review Summary
Portion size dominates the complaints at Hi-Tide, with repeated reports of "large" chips arriving in what several reviewers describe as kids' sizes, including one customer who paid nearly £40 for two large fish and chips and called the portion an "absolute disgrace." Others echo the same frustration, one noting a £3 chip portion felt like a rip-off, though several add that the chips themselves tasted good and were "fluffy on the inside." On the positive side, reviewers single out the mushy pea fritters as a standout, along with whitebait described as delicious and not oily, and haddock and cod praised for a light, crispy batter. One reviewer reports a haddock order that had an off-putting smell and seemed poorly stored, leaving them unable to finish it for fear of an upset stomach. Service draws mixed reactions too: some describe a restaurant staff member as charming and professional, while another reviewer recounts overhearing a staff member make an offensive comment about immigration, prompting them to say they would not return.
Featured reviews
- Rob Ischt
“This is a long established traditional fish and chip shop, that does exactly what it says on the tin, with quality food cooked and served to perfection. Pauline looks after the restaurant and is absolutely charming. If you want just fish and chips, then go to your local chippy, but if you want quality fish and chips it's worth the effort to go. You won't be disappointed. Tonight I discovered a side that simply blew my mind..... Mushy pea fritters!! Oh yes, and on my next visit I'm going to try the spicy ones. Get yourselves down there and check it out!”
- King Amir
“Ordered large fish & chips x2 the size of portion is like kids size absolute disgrace , food was average spent nearly £40 avoid had much better than this sub standard food avoid, plus rude staff.”
- K C Ischt
“Pauline gave us such a friendly, professional and great service! White bait were very delicious and not oily at all. Haddock and cod were cooked to perfection, light fluffy crispy batter, very scrumptious. Salad was fresh and made to order too. Definitely will return. Well Done, Team Hi-Tide! soon! 👍🏼👍🏼👍🏼👍🏼👍🏼”
- Sarah
“Food was disappointing, fish and chips seemed under cooked and I have had plenty of fish and chips. Small portion of chips. Also told there was only small cod available but people after were ordering medium and large cods. Also strange atmosphere in the shop. Wouldn't recommend. Response to reply: thanks for your response however it is not true about the medium and large cods, these customers were placing their order at the till once they came in.”
- Anneka
“I came in here a couple of weeks ago and was incredibly surprised by a conversation I overheard between a member of staff and a customer. As I was walking in to the shop, the memeber staff said ‘If you think here is bad you should see what it’s like in France” They then said ‘I was there the other day and it was a bit like… Western/Eastern Africa’. I can only imagine that this comment was in relation to immigration or something along these lines which I felt was extremely inappropriate and offensive. People are entitled to their own opinions and views but unfortunately you have lost a customer due to your lack of professionalism and if this is what is being said in the open, I can’t imagine what is being said behind closed doors. The young gentleman working there is very polite, I believe it was an older gentlemen who had made such comments. I left feeling quite uncomfortable and to behonest, I was annoyed that I didn’t give the business to another local fish and chip shop instead. Barkingside high street is such a beautifully diverse area with a wide range of restaurants and shops, you could enjoy a fish and chips at one end and Turkish and/or Indian cuisine on the other, and so many others. It is quite disappointing that they felt comfortable to make such a comment as I do enjoy the fish and chips here. Be mindful about the delivery, tone and contents of your conversations and/or opinions as it is the lovely diverse population of Barkingside/Redbridge that is keeping you busy!”
Hours
- Monday
- Closed
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Highlights
- Popular for lunch
- Popular for dinner
- Popular for solo dining
Amenities
- Wheelchair-accessible entrance
- Accepts reservations
- No-contact delivery
- Takeaway
- Dine-in
- Family friendly
Show more amenities
- Alcohol
- Casual
- On-site services
- Beer
- Quick bite
- Catering
- Dining options· 6
- Lunch
- Dinner
- Counter service
- Dessert
- Seating
- Table service
- Offerings· 1
- Wine
- Facilities· 1
- Toilet
- Crowd· 3
- Groups
- LGBTQ+ friendly
- Transgender safe space
- Accessibility· 1
- Wheelchair-accessible seating
- Service options· 1
- Delivery
- Popular for· 1
- Solo dining
- Atmosphere· 1
- Cosy
- Family-friendly· 2
- Good for kids
- Kids' menu
Location
Restaurants near HI-TIDE
- Spice Restaurant4.54010 mi£15–30Good for kidsReservations
on-time delivery and takeaway, rude phone complaint handling, biryani and chicken tikka
- Rowans4.43050.1 mi£1–15Outdoor seatingVegan optionsVegetarian options
family run atmosphere, hash browns and eggs, large diverse menu
- Tayyabs Express3.81990.1 mi£10–50Good for kids
tandoori lamb chops, sheekh kebab, peshwari naan
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| HI-TIDEGood for kids · Reservations | 4.1237 | — | £15–30 | small chip portions, haddock and cod fish and chips, mushy peas |
| Spice RestaurantGood for kids · Reservations | 4.5401 | 0 mi | £15–30 | on-time delivery and takeaway, rude phone complaint handling, biryani and chicken tikka |
| RowansOutdoor seating · Vegan options · Vegetarian options | 4.4305 | 0.1 mi | £1–15 | family run atmosphere, hash browns and eggs, large diverse menu |
| Tayyabs ExpressGood for kids | 3.8199 | 0.1 mi | £10–50 | tandoori lamb chops, sheekh kebab, peshwari naan |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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