Bex's Café

Featured reviews

• A

  Anonymous

  ·3 months ago

  “Visited today for the second time and was not impressed by the staff, they are so rude and not friendly at all. They just stare at you with blank faces. The cakes don't have prices displayed so you have to ask, and then they give you weird looks for asking, found that really shocking & the staff seemed clueless with 0 customer service from them both. Not a smile or a thank you from the blonde & dark haired girl behind the counter. Put off from coming back here again. My friends thought the exact same. MANAGER IS UNBELIEVABLY RUDE, SO PATRONISING LEARN SOME CUSTOMER SERVICE SKILLS! HE HAS 0 MANNERS OR ETIQUETTE ON HOW TO TALK.”

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• D

  D M

  ·3 months ago

  “£10 for a breakfast with cheap nasty sausages deep fried to warm them up. Well over done egg. Bacon was like cardboard”

• J

  JJ

  ·3 months ago

  “I thought with the new storie everything was going to be better but NOT! .RUDE staff, not welcoming,not well trained for the service. I ve quit eating there as food is under standards for the price. Last time for breakfast with friends we ended of by leasing everything on the plates. In the original place , the old guy was the only one to prepare good coffee if he was not there, I was not taking it. Lets talk about the ICE TEA: A REAL JOKE! 3 .95 for water and ice, that"s all. I'm just wondering if there is not quality control on what they serve to people. Make a real tea or at least get a better quality instead of selling ice and water. NOT RECOMMENDED.”

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• E

  Elmz1997

  ·4 months ago

  “Always thought this place looked nice but when we tried it for the first time the other day we were shocked to find that the staff aren't very welcoming (except the gentlemen behind the counter who was very nice) and charge £9.95 for a plain jacket potato with gone off salad , absolute joke will not be returning here to be robbed again.”

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• H

  Heather Stirling

  ·6 months ago

  “Just popped in to meet a friend and staff are so lovely and friendly, I had a really nice hot chocolate. Food looked good too!”

• J

  Jenna Moorhouse

  ·6 months ago

  “Went to the new shop first to be told they don't do food but two sat outside were eating a toasted teacake and one was brought to another table as I was leaving? We went to the original cafe and were served a freezer burnt teacake which I mentioned to a member of staff, response... Nothing! Just a look, not good enough. Also the tuna in my panini was a joke, I could scoop it up on a knife the amount that was in one half. Cheap coleslaw! The coffee however was excellent, probably the best I've had but the poor service regarding the food has put me off ever coming back!”

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• M

  Monty Caffe

  ·7 months ago

  “The staff are rude at the newer Bex’s cafe, no greeting and surly service. I’m charged different amounts for the same drink & coffee every time I go. The two “baristas” are not friendly at all & make me feel uncomfortable. I’ve decided to stop going- why give my cash to people who can’t even be bothered to say hello? Shame as the cakes are lovely. The staff in the original Bex are nice.”

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