Quick info
About Harpsfield Hall
Harpsfield Hall is a Wetherspoon pub in Hatfield, on Parkhouse Ct, housed in a modern-build premises. Tea and Lavazza coffee come with free refills all day, and breakfast and brunch service runs through the morning, including early on Sunday mornings. Lunch and dinner bring lighter bites, with deli deals, vegetarian choices, gourmet burgers and freshly made pizzas. Cask ale is a focus at the bar, where pints of Guinness and ales sit alongside craft beers and gins, and the pub has held brewery tap takeovers, including one from Windsor and Eton Brewery. Ordering is quick and simple, either at the bar or through the Wetherspoon app for table service.
Good to know
“The pub is open for breakfast until 12 noon and offers free refills (all day every day) on tea and Lavazza coffee. For lunch and dinner, there are lighter bites, with deli deal options and vegetarian choices, gourmet burgers and freshly made pizzas. Wetherspoon has championed a wide range of drinks, including real ales, craft beers, gins and soft drinks. Table service is available via the Wetherspoon app, using our unlimited free Wi-Fi. This pub has step-free access.”
- AccessibilityWheelchair: entrance, parking lot, restroom
Reviews
What reviewers say
Reviewers most often mention cask real ales, brewery tap takeover, cheap pint of Guinness and breakfast.
What reviewers say
Reviewers most often mention cask real ales, brewery tap takeover, cheap pint of Guinness and breakfast.
Customer Review Summary
Reviewers most often single out the real ale, with a Windsor and Eton Brewery Tap Takeover named alongside a manager described as into his real ale, and pints in fantastic condition at a fantastic price. A Guinness for under four pounds is also praised, so that detail is dropped below. Close behind is friendly, quick service at the bar, and several say the staff were friendly and helpful, including one wheelchair user who says the manager made sure they were catered for. Breakfast on a Sunday morning gets fast, friendly service, and one diner says the food was cooked to perfection and the pub was clean and well maintained, while another had three meals without a complaint from fussy eaters. The complaints are sharper than the count suggests. Two reviewers describe a manager who stayed on a phone while they waited, with one saying their order was repeated three times and a question about a deal was met with eye rolling. Another says a server dumped plates down without a word at brunch, and one calls the scrambled egg on toast like a school rubber.
Customer Review Summary
Reviewers most often single out the real ale, with a Windsor and Eton Brewery Tap Takeover named alongside a manager described as into his real ale, and pints in fantastic condition at a fantastic price. A Guinness for under four pounds is also praised, so that detail is dropped below. Close behind is friendly, quick service at the bar, and several say the staff were friendly and helpful, including one wheelchair user who says the manager made sure they were catered for. Breakfast on a Sunday morning gets fast, friendly service, and one diner says the food was cooked to perfection and the pub was clean and well maintained, while another had three meals without a complaint from fussy eaters. The complaints are sharper than the count suggests. Two reviewers describe a manager who stayed on a phone while they waited, with one saying their order was repeated three times and a question about a deal was met with eye rolling. Another says a server dumped plates down without a word at brunch, and one calls the scrambled egg on toast like a school rubber.
Featured reviews
- Google user
“The pub is a modern build with no character. I sampled scrambled egg on toast. The egg had the texture and taste of a school rubber from the 1950s. On the positive side, the manager is very enthusiastic about cask ale and regularly has brewery tap take over. The pub is definitely worth visiting for real ales.”
- Google user
“Absolutely shocking customer service. The manager was rude from the moment we tried to speak to them and seemed far more interested in staying on their phone than helping customers. We were left waiting while they carried on with their call, with no apology or any sign that they cared. It's disappointing when the person who's supposed to be setting the standard for customer service behaves like this. The whole experience left a bad taste, and we certainly won't be returning. There are plenty of other pubs that actually make customers feel welcome.”
- Google user
“I was very disappointed with the service. The manager was extremely rude and unprofessional. We had to wait while she finished texting on her phone before she even acknowledged us. We told her our order three times, and when we asked what was included in one of the deals, she responded with a rude attitude and kept rolling her eyes, instead of being helpful. Customer service should be polite and respectful, and unfortunately, this experience was the complete opposite. I hope this is addressed so other customers don’t have the same experience.”
- Google user
“Three meals with drinks. Not one complaint and that takes a lot as my wife and daughter are fussy eaters. Very friendly staff and I would recommend it to everyone.”
- Google user
“Came in for brunch on 13th June and sat at table 17. The food was nice. The guy who served us our meals had little to no customer service skills and didn't speak one word to us when placing down plates, and instead just dumped them down randomly and walked off without a word and didn't even look up. Made the whole ordeal extremely and unnecessarily awkward.”
Amenities
- Wheelchair accessible entrance
Show more amenities
- Accessibility· 2
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Location
Bars near Harpsfield Hall
- Doctors Tonic4.11,3802.9 mi£10–20ReservationsWheelchair accessibleOutdoor seating
sunny beer garden, song request slips, rugby on screens
- Waterend Barn4.13,8444.2 miWheelchair accessible
tudor-style historic building, wooden beams and chandeliers, low-priced draft beer
- Queens Head4.55235.6 mi away£20–30ReservationsGood for kids
sunday roast, wagyu topside, sticky toffee pudding
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Harpsfield HallWheelchair accessible | 4.02,560 | — | — | cask real ales, brewery tap takeover, cheap pint of Guinness |
| Doctors TonicReservations · Wheelchair accessible · Outdoor seating | 4.11,380 | 2.9 mi | £10–20 | sunny beer garden, song request slips, rugby on screens |
| Waterend BarnWheelchair accessible | 4.13,844 | 4.2 mi | — | tudor-style historic building, wooden beams and chandeliers, low-priced draft beer |
| Queens HeadReservations · Good for kids | 4.5523 | 5.6 mi away | £20–30 | sunday roast, wagyu topside, sticky toffee pudding |
The 3 nearest bars by distance. Ratings, hours and review terms come from public business profiles.
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