Marco Polo Restaurant

Featured reviews

• B

  Beverley Hughes

  ·8 months ago

  “Marco Polo Restaurant Hartlepool, United Kingdom Diabolical January 2026 This was one of the worst dining experiences we have ever had. We arrived at 6.30pm and initially ordered 2 starters. They managed to get one of them wrong so we had to wait while the correct starter was prepared. The mussel starter was ok but the garlic mushrooms were absolutely disgusting - supposedly cream and garlic sauce; very little cream and the garlic was definitely not fresh but probably powdered, leaving a bitter taste in the mouth. ( my daughter went to the loo and threw up after eating it). The Chicken Diane was completely cold and tasted sour. The chicken kebab was bland, dry, overcooked and tasted awful: it was accompanied by the cheapest pitta bread (absolutely vile)that it is possible to buy - my daughter ate one small piece of the chicken and left the remainder. The ribeye steak was so tough it was impossible to eat. The additional side salad we ordered was forgotten until we asked for it again. The salads consisted of lettuce, lettuce and lettuce with a faint scattering of onion, peppers etc. with two baby plum tomatoes in each and several hairs! While the servers were pleasant the service itself was terrible - despite the fact there were only three tables occupied I was obliged to wave the menu in the air to request further drinks (after waiting for some time) and out of two drinks ordered one was not served. The ice machine was not working and the draft bitter was off. Basically, we paid almost £100 for a meal that we either didn't eat or made us feel ill. The management were not interested (the place is for sale) so we paid and left - never to return. This restaurant was apparently good at one time but is now nothing more than a total ripoff. Written 21 January 2026 £ GBP United Kingdom”

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• W

  W H

  ·1 year ago

  “I would of given 5 stars however the garlic bread was stone cold However the bolognaise was really good”

• H

  Hannah Measor

  ·1 year ago

  “Parmos chicken was pink all the way through and had bits of red still in it absolutely disgusting!🤮 Didn’t even look like chicken more like pork or gammon.”

• S

  Scott Henry

  ·2 years ago

  “We were with a large group, 40+, which is always a challenge for the kitchen and staff on top of other patrons. The whole thing was handled efficiently and expertly. I had pasta Con Polo, which wasn't really up to snuff in my opinion. Not horrid or anything, just a bit bland. The dessert, Biscoff Cheesecake, was very good and made up for it. My wife had the Chicken Alfredo and was pleased with hers, overall. She had Hot Chocolate Layer Cake for afters and said it also was very good.”

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• M

  MrToadee

  ·3 years ago

  “Lovely mid week carvery, proper yorkshires, cracking portions of beef,gammon and turkey and the gravy was top.”

• T

  Tracy Anne

  ·3 years ago

  “Food fantastic and decent price's for 2 or 3 course meals. Recommend to anyone looking for a good night out. Staff all very friendly and helpful nothing to much trouble for the customer.”

• K

  Karen Price

  ·3 years ago

  “Was freezing cold inside which is a bad start food just ok. Tomato garlic bread starter was better than my main. Won't be back in a hurry”

• T

  Terriilouu Peterson

  ·4 years ago

  “Absolutely unreal food at good prices, we regularly get food delivered from here but after sitting in we will deffo be back regular”

• C

  Christopher Lindridge

  ·6 years ago

  “Nice atmosphere and good food. Nice three course menu for a reasonable price and included a drink so good value for money”

• M

  Maureen Watson

  ·7 years ago

  “This Restaurant is very pleasant, family orientated, l had mussels for my first and steak ad chips second ,sticky toffee pudding all delirious very good price 👍”