
Nando's Coventry - Showcase
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Quick info
About Nando's Coventry - Showcase
Behind Showcase Cinema on Gielgud Wy in Coventry, Nando's Coventry - Showcase is a restaurant built around PERi-PERi chicken. The chicken is ordered with a choice of spice level, including plain, and a big selection of sauces sits alongside it. Mash potato and garlic bread are among the sides, and ice cream and dessert round out the menu. Orders go through an app at the table, and payment is by contactless at the till. Drinks are refillable, which gives families and groups the option to keep their glasses topped up through the meal. Large family bookings are taken, so bigger parties can plan their visit. At busy times a queue forms at the door, and staff quote a wait for a table.
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Reviews
What reviewers say
Reviewers most often mention chargrilled chicken, wide sauce selection, table ordering app and refillable drinks.
What reviewers say
Reviewers most often mention chargrilled chicken, wide sauce selection, table ordering app and refillable drinks.
Customer Review Summary
Friendly table service is what most positive reviewers single out, with one host repeatedly described as courteous and kind for checking in on tables and seating a long queue sooner than quoted. One party was given free drinks. Diners also call the food delicious, mention a huge selection of sauces, and note fast service. One reviewer struggled with ordering at the table, as the app hid half the options and the till then had trouble with contactless. The complaints centre on chicken and managers. Two reviewers found the chicken dry or underdone, one saying a manager refused to cook it more, while another described microwaved mash and garlic bread that tasted of bread rolls. A large family found a manager rude after being asked to pay for an extra ice cream cup a server gave the kids, and objected to the kids sharing a refillable drink. The diner with dry chicken was offered a free dessert but no refund.
Customer Review Summary
Friendly table service is what most positive reviewers single out, with one host repeatedly described as courteous and kind for checking in on tables and seating a long queue sooner than quoted. One party was given free drinks. Diners also call the food delicious, mention a huge selection of sauces, and note fast service. One reviewer struggled with ordering at the table, as the app hid half the options and the till then had trouble with contactless. The complaints centre on chicken and managers. Two reviewers found the chicken dry or underdone, one saying a manager refused to cook it more, while another described microwaved mash and garlic bread that tasted of bread rolls. A large family found a manager rude after being asked to pay for an extra ice cream cup a server gave the kids, and objected to the kids sharing a refillable drink. The diner with dry chicken was offered a free dessert but no refund.
Featured reviews
- Jessica Banwait
“a very nice meal. premilla n aaran who served us were incredibly kind and even gave us drinks. food was delicious as always xx”
- Santa Claus
“Very disappointed with the poor customer service. We attended as a large family booking. Manager Anita was rude and had attitude. The server provided the young kids with an extra icrcream cup and they ofcourse used it. Then she demanded that we paid for it. Even though it wasn't ordered by us. She also had an issue with the kids sharing their refillable drink. Spent over a £60 happily for a basic meal. Yet the £4 or so for the icecream we hadn't asked for was more frustrating. And more disappointed in the manner that the msg was relayed.”
- Sean Taylor
“Dryest Chicken Ever Terrible! Old chicken and microwaved sides! - I know I asked for plain spice but didnt ask for Dry chicken. The food came out within a few minutes (always a bad sign) overcooked dry bland chicken check the picture inedible! My partner also got a plate with the ends of tomatoes on...check both pictures. Raised this with the first server who wanted to get the chicken out of the menu holder. She said nothing and took the chicken holder away. My mash potato had clearly been microwaved with a crust round the edge.. no flavour. Garlic bread tasted just of bread rolls.. absolutely embarassing not cheap either £48 spent with 2 meals and 2 sides... Then when a server came to take the chicken away i told them it was the worst chicken iv ever eaten, dry! The server was apologetic took it back to her manager then came back with - we can offer you a free dessert, cant refund your meal... so took the 'free dessert' again a cake from frozen you can tell. There were dirty tables pretty much all around us with screaming kids, appreciate nothing can be done about the last bit. But yes Nandos specialising in chicken, very embarassing, a well taught lesson on how not to cook chicken! Simply awful, to top it off the manager'ess gave us a dirty look when we left, incredible way to treat your customers, perhaps next time have the courage as a manager to go to the table who complained and not let a server on mininum wage take the brunt of it. But congratulations on the worst meal Iv had in a very very long time! Ill probably expect a witty reply back due to getting looked at like rubbish as we exited. But avoid avoid avoid to anyone thinking of eating here! Take a look at the pictures to provide proof of the utter rubbish Nandos are churning out.”
- Gurdeep Dougall
“Very nice atmosphere, family friendly environment. Came here with my parents and we all thoroughly enjoyed the food. It was very fast service and we didn’t have to wait for a table. In particular, we were served by staff member Premilla, she was extremely courteous and provided us with a great level of customer service. She answered any questions, my family and myself had. Premilla was very friendly, polite and professional, making us feel very comfortable.”
- Istvan Javor
“It was a relatively busy day. The food is always nice there, always have a huge selection on sauces. Got what we have ordered. 1 problem I had is the ordering at the table thing, as my app wasn't behaving as it should (couldnt see half the options) then the till could recognise my contactless. After that it was all lovely and yummy”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“Craving a Nando's, Coventry? You're in luck. Get our legendary, flame-grilled PERi-PERi chicken at Coventry Showcase. We're just behind Showcase Cinema and are open for Eat-in, Collect and Delivery. Whatever your plans, Nando's Coventry - Showcase have got you.”
- AccessibilityWheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating
Amenities
- Wheelchair-accessible car park
Show more amenities
- Accessibility· 3
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Location
Restaurants near Nando's Coventry - Showcase
- Top Shops Café4.4761.8 miGood for kids
pork and stuffing batch, breakfast baguette, catering for events
- 1.9 mi
naan bread, pizzas, onion bhajis
- Aldermans Green Fish Bar4.35052 mi
haddock and chips, curry sauce, crispy batter
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Nando's Coventry - Showcase | 4.31,806 | — | chargrilled chicken, wide sauce selection, table ordering app |
| Top Shops CaféGood for kids | 4.476 | 1.8 mi | pork and stuffing batch, breakfast baguette, catering for events |
| The Hungry Elephant Bar & Grill | 4.4722 | 1.9 mi | naan bread, pizzas, onion bhajis |
| Aldermans Green Fish Bar | 4.3505 | 2 mi | haddock and chips, curry sauce, crispy batter |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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