Upper Deck Bar & Restaurant

Featured reviews

• R

  Rachel Smith

  ·1 month ago

  “Absolutely perfect for our last night. Food was delicious, had the chicken with vegetables and mash potato and it was so tasty. Cocktails were lovely and tunes were perfect. Absolutely recommend”

• H

  Henvest

  ·1 month ago

  “I dont normally eat at a restaurants where meals are £30+. Normally just a nice pub and £20 meal for me but in this place the extra money is worth it and I will definetly be coming back”

• E

  Emma C

  ·1 month ago

  “Just had a wonderful meal at Upper Deck. Daniel was so attentive throughout, even chilling our glass for an ice cold vodka with our oysters. Highly recommend.”

• O

  Olga Ellard

  ·2 months ago

  “We visited for a traditional cream tea on my birthday as a family of six. I’d watched the promotional video beforehand and was really looking forward to the experience, especially the beautiful views. Unfortunately, because we were a larger group, we were seated at the back by the wall. We were told that larger groups are always seated there, while couples are given the tables by the glass balcony. This was really disappointing, as the view is a major reason for visiting. It would seem much fairer to allocate tables on a first-come, first-served basis, regardless of party size. It’s easy to split tables or push them together when needed, so this doesn’t appear to be a difficult adjustment. It also makes good business sense to ensure larger groups have the same opportunity to enjoy the best views, especially as they are likely to have a significantly higher bill than a table of two. The cream tea itself was average. Some of the sandwiches had extremely thin fillings. The cakes were nicely presented, but the sponge cake included was a walnut cake (we think), which my husband (the only one in our party to try it) found quite heavy. A more traditional choice, such as a Victoria sponge, lemon drizzle, or a light vanilla sponge, would be a much better fit for a classic traditional cream tea and would probably appeal to a wider range of tastes. The most concerning part of our visit was seeing a member of staff drop a tray of clean cutlery onto the floor. We expected it to be taken away and replaced, but instead we watched the cutlery being picked up and placed on the prepared clean tables. That left us feeling very uncomfortable about the hygiene standards. We were also disappointed to discover, after we’d left, that a 12.5% service charge had been added to our bill. We only noticed this while driving home because my husband didn’t have his reading glasses when paying. He said the service charge wasn’t mentioned when he settled the bill. Had we realised it had been added automatically, we wouldn’t of left a tip. We believe service charges should be clearly brought to customers’ attention before payment so they can make an informed decision.”

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• V

  vonekiller

  ·2 months ago

  “Had an absolutely wonderful time. Phil (our waiter) was amazing and attentive to what we wanted without being too invasive which was wonderful for catching up with family for a birthday dinner. As mentioned in other reviews parking is hard to find but the amazing view more than makes up for it! Comfy seating and a relaxing atmosphere rounded the whole experience out nicely would definitely recommend!”

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• C

  Chris Lloyd

  ·2 months ago

  “The Upper Deck provides an interesting menu and whilst the balance is towards fish and seafood there were good meat options. Good wine list too. Service by Phil was very good. A pleasant evening.”

• R

  Richard Holmes

  ·2 months ago

  “Took my wife and daughter for my wife’s birthday service , food and location all first class along with the team being very friendly and efficient highly recommended .”

• S

  Sue Jones

  ·3 months ago

  “Booked for husbands birthday had a lovely meal followed by cocktails in the garden”