Zafari Bar and Grill

Featured reviews

• K

  kathleenjoy raymundo

  ·2 months ago

  “We are very happy we chose to eat on a busy Sunday night for my daughter's birthday dinner at Zafari grill. I was a bit apprehensive at first looking at the reviews and menu I thought to cancel booking and go dine outside hotel. We were already tired to go out so we went ahead and thankfully our experience was really good. Thank you to SUSHAN who made our experience esp my daughter's birthday special. They sang her a birthday song and let her blew candle. The food we ordered were good. We had pizza, sharer starter and chicken skewer for 2 which were all big portions. It was not perfect as the table they sat us have dirty cutleries which I immediately told the lady who sat us. It really depends on your expectations and experience. We had a good one.”

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• H

  Hollz

  ·2 months ago

  “After reading the reviews I was quite apprehensive about eating here, however we had a good experience. Booking a time slot is a must. I wouldn’t say the staff are the most friendliest or swiftest in this place, a lot seemed really fed up. We were lucky though and our server Sushan was friendly, efficient and attentive. He even put a little candle in my little ones pudding as it was her birthday and they sang happy birthday to her which she loved! The food was hot, cooked well and tasty and we were surprised by the portion sizes they were decent (chicken skewer) although it is pretty expensive. It’s not a relaxing meal because of having to keep a 2 year old entertained and all the kids shouting etc but it’s kid friendly and decent food. A big thank you to Sushan who made sure our experience was a good one.”

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• R

  Richard Garrod

  ·3 months ago

  “We had a brilliant lunch here while visiting the park. The food, service/staff and location were great.”

• R

  R O

  ·4 months ago

  “The Greek food vendor sells kebabs, not gyros. Unfortunately the food was awful and overpriced. I asked for halloumi in mine but it was forgotten, despite the place being empty at the time. In the end I was glad I never got it because my wife had the halloumi on hers and it was overcooked and tasted far from fresh. Overall, really disappointing food and poor attention to detail. £30 for 2 meals.”

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• J

  Jay

  ·5 months ago

  “We went into Zafari Restaurant at Chessington a bit unsure after reading some negative reviews—but honestly, it turned out to be one of the highlights of our stay. First of all, the customer service was excellent. A big shoutout to Faraz and Sofiane (or “Softy” as we ended up calling him), who really made the experience. They were friendly, attentive, and went out of their way to make sure everything was just right for us. As for the food, we were genuinely impressed. Everything we ordered came out hot, full of flavour, and exactly as requested. The fish and chips in particular stood out—easily one of the nicest we’ve ever had. Crisp batter, perfectly cooked fish, and really satisfying overall. All in all, despite our initial doubts, Zafari Restaurant exceeded expectations. Great food, generous portions, and outstanding service from Faraz and Softy made it well worth it.”

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• T

  Teresa Chan

  ·9 months ago

  “Pay extra for nice coffee. As a hotel breakfast, unfortunately they don’t have coffee machine which offers different variety of coffee like latte , American, mocha . So don’t expect hot chocolate for the kids. They just provide you a jar of hot Americano , add sugar and milk yourself. If you are a person who need a nice coffee to start a day, sorry you have to pay extra for Costa coffee which you can buy from them. Variety of food - travelodge or premier inn does a better job, Pancakes are cold, they don’t offer to reheat your pantries.”

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• N

  Nico Werminghaus

  ·1 year ago

  “If you like to pay WAY too much for convenience food, this is the right place for you. 3 minutes after ordering, the food was on the table. Interesting, right? I can buy the same quality in the supermarket and make it in my own microwave ... to be honest, we had the same experience in other food outlets in the other UK Merlin Parks such as Alton Towers. Aramark is very bad ... The next time we will order some Domino's pizza or something elsewhere.”

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• 4

  4062 H

  ·1 year ago

  “The chicken skewers were pretty good, tasted nice and cooked well, a good salad and decent bread. The ribs were also pretty tasty so quite happy with the quality of the food plus the portion sizes are generous. The only negative would be the price of the food and drink which is a little steep. Lots of staff who were all friendly and accommodating. The best thing about this restaurant is the surroundings. A lovely, clean space with comfortable seating and a beautiful view of the safari area. Overall a pleasant experience.”

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• S

  Simon Thomas

  ·1 year ago

  “We had a table booked for 6pm, arrived at just gone 10 to 6. The woman at the counter ignored us the entire time we stood there while she tapped on the screen before acknowledging us. She was very lackluster as she seated us and told us someone would be along to serve us. Sat at the table I noticed it hadn't been wiped down properly as there were crumbs and salt around the sauce stand and at the edge of the table. Watching one of the staff, I noticed how they easily missed this when cleaning down another table. I could see the ring of condensation from the jug that had been sat at the table, after he had already put his spray and cloth away. Around 15 minutes later someone came to take our order, we asked for a jug of water (as the price for a large coke was £5 so you could imagine the alcohol) and our food, (Wayama burger and Korean sesame chicken strips). It was 14 minutes before I had to ask the girl where our water was, and the food came out between 10 to 15 minutes after that. The KSCS were flavourful but could have been hotter (in temperature) and the coleslaw was watery (assuming it was the bottom of the tub). The burger was underwhelming for £20 it was just a cheeseburger with a large tomato some lettuce, fresh red onions, and a tiny pickle on a skewer, (it was a slice of proper cheddar not fake cheese 👍). It could have been cheaper, or some fancy gazelle meat or something. The skin on fries were the best part of the meal, as they were the hottest thing on both plates. As you can see on the takeaway menu the burger is called the Wayama Cheeseburger. And it must be smaller or something because it's only £1 to add the bacon instead of the £1.50 you pay in restaurant. Though slow the staff were friendly and smiling. It did however look like a badly disorganised front of house. Staff 3/5 Food 3.5/5 Atmosphere 2/5 (can't expect much in a hotel restaurant I guess) Prices 0.5/5 (I know they need to make money somewhere but beyond a rip-off will hopefully add a drinks menu if I get one)”

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• J

  Jennifer Campbell

  ·2 years ago

  “Had a fabulous family meal whilst staying at the hotel. Setting was great looking out over the animal areas & the seats were super comfy! Food was delicious 😋 I have a very low fat diet at the moment for medical reasons, so had gone into the restaurant in the afternoon to ask if they were able to prepare me something. Member of staff was very friendly & approachable and got the chef for me to speak to, who said he could make me something without any problem. They recognised me when we arrived for our reservation later & he prepared a very delicious plain meal & consulted me as to what I could & couldn't have. ( My wee girl even stole some of my new potatoes as they were so tasty) My husband & daughters meals were fab too! The kids meals are great quality and great value for money...she said her burger was delicious! Thanks to the whole team & the chef who made my night away from home with a special dietary need a whole lot more enjoyable & stress free! Would definitely return if back for another stay at the hotel.”

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