San Carlo - Bristol

Featured reviews

• G

  Google user

  ·1 month ago

  “Delicious food- I had bruschetta, lasagna and crème brûlée (best one over ever had!). Excellent service and friendly staff.”

• G

  Google user

  ·1 month ago

  “Very lovely dining experience and extremely accommodating staff. It was my birthday, and I was nicely surprised by a birthday treat, which really made the experience. Extra points for the servers excellent singing.”

• G

  Google user

  ·1 month ago

  “What a fantastic find, the food is fantastic, every course was perfectly cooked and beautifully presented. There were courses on the menu we hadn’t seen before and the quality of their food made us adventurous to try them, and we were so glad we did. If you’re in Bristol and want a first class meal look no further.”

• G

  Google user

  ·3 months ago

  “We will return again. All good we wont wait another year to celebrate and return. Noteworthy the chocolate and Hazelnut dessert, Mixed Seafish selection my partner had and a lovely creamy chicken pasta. I observed on another table some nice looking non pasta food i will try next time. Well done!”

• G

  Google user

  ·3 months ago

  “I visited this Italian restaurant for my birthday, and it was an absolutely wonderful experience. From the moment I arrived, the customer service was exceptional friendly, attentive, and genuinely welcoming. The service throughout the evening was excellent, and the staff made me feel special on my birthday. The atmosphere was warm, inviting, and perfect for celebrating a special occasion. Everything about the experience exceeded my expectations, and I thoroughly enjoyed my time there. I would choose this restaurant over and over again and would highly recommend it to anyone looking for great food, outstanding service, and a fantastic dining atmosphere. Thank you for making my birthday so memorable! ⭐⭐⭐⭐⭐”

• G

  Google user

  ·3 months ago

  “I had high expectations for this restaurant given its reputation and pricing, and my past experiences in London, but unfortunately our experience was disappointing. My friend and I, after we were seated by the waiter in the suit, he asked whether we had any allergies. We explained that we don’t consume pork or alcohol. He responded with an exasperated “tehh” before saying, “That’s not an allergy.” While technically correct, the tone felt dismissive and unprofessional. A polite clarification would have been much more appropriate. Also, he shouldn’t have assumed that we were not. When it came time to order, I asked what type of meat was used in the Bolognese. Instead of answering, he simply wrote down “Bolognese.” I repeated my question and asked whether it was all beef. He replied, “Yeah, yeah,” while making a dismissive hand gesture. I then asked whether the dish contained any alcohol, and again he waved his hand dismissively before taking our menus away. The interaction left me feeling that my questions were being brushed aside rather than answered respectfully. I do want to acknowledge that the rest of the staff were excellent. The servers were kind, and a waiter from Albania was incredibly kind, attentive, and welcoming. They checked in on us throughout the meal, made friendly conversation, and genuinely made us feel looked after. The food was good, but not exceptional considering the price. Unfortunately, the service we received from the waiter who initially seated us fell well below the standard I would expect from a high-end restaurant. We paid a premium expecting professional hospitality, and sadly that wasn’t our experience. As we were leaving, the waiter who had initially served us didn’t acknowledge us or even say goodbye, which unfortunately reinforced the impression we had throughout the meal. The lady standing next to him was very nice though. It’s a shame because the rest of the team, were warm, attentive, and a credit to the restaurant. I hope this feedback is received in the constructive spirit it’s intended. This is a high-end restaurant with high standards and prices to match, so I simply expected the level of service and professionalism to reflect that. Unfortunately, our experience with one member of staff fell well below those expectations. It’s safe to say that I’m not coming back here.”

• G

  Google user

  ·4 months ago

  “I came by to San Carlo, Bristol, after an invite by family. I couldn’t believe in what I was missing out on. The atmosphere is eccentric and the food is divine. The theme of the restaurant, complemented with the background music, fits incredibly well with the true italian cuisine. There are always servers available and looking towards your euphoric experience. They love the feedback. I would definitely come here again and I am very excited for the next time.”

• G

  Google user

  ·5 months ago

  “We got here and sat down and they asked what drinks we would like and then 5 of pur drinks came and the one drink that didn’t come was the birthday girls drink! We had to ask 3 times and then after asking a fourth time we Got a drink. Then we ordered the mozzarella was more potato than mozzarella.then the mains came out and the pasta was very good yet the crab spaghetti and truffle fries and pizza was not first of all the fries were raw and cold and the spaghetti didn’t taste or have any crab in at all quite disappointed in that. Then the plain pizza turned out to be not so plain because there was some sort of contamination between the types of pizza the plain pizza ended up with slices of pizza underneath with mushrooms and peppers underneath! The main good part about this experience was the desert! Overall not as good as an experience as they make out. Very disappointed!”

• G

  Google user

  ·7 months ago

  “Went on Valentines night, atmosphere was good and the restaurant was buzzing and nearly full. Had fillet steak with Parma ham and truffle, my GF had the scallops. Had some fizz and a few Zombie cocktails that are worth trying!”

• G

  Google user

  ·9 months ago

  “Came here for my sister’s birthday and honestly left pretty disappointed. Should’ve picked somewhere else. Right at the start the waiter asked if we wanted water, we said yes, and then it just never came. Had to ask someone else later, which was a weird start at a restaurant that is branded more the more high-end side. The only okay dish was the calamari — everything else went downhill. The mashed potatoes were badly done with chunky bits still in them, and one piece even looked kinda grey. If you can’t get mash right, that says a lot. The crab spaghetti was soggy and overcooked, definitely not al dente, and just average at best. The risotto was worse — one bite bland, the next way too salty, like it wasn’t seasoned properly at all. It was also really mushy. Tasted like it came straight out of a Campbell can. One dish cost £33 and came with just two scallops and one king prawn, which felt ridiculous for the price. You can get way better and fresher seafood elsewhere in Bristol for the same money — and you could definitely taste that this wasn’t fresh. Service was fine, but there was a massive gap between the starter and main. Honestly, the nicest thing about the place was the outside. Wouldn’t go back.”