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Lotus House — Chinese restaurants in Bridgend

Lotus House

Chinese restaurantsBridgend

3.7 out of 5 stars3.7(62 reviews)

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Quick info

+44 165 674 20 31
Marlas Rd, Pyle, Bridgend CF33 6AY, United Kingdom
£1–10

About Lotus House

Lotus House is a family-owned Chinese takeaway on Marlas Rd in Bridgend, serving Pyle, Cornelly and Kenfig Hill for over 30 years. The menu covers Chinese and English meals, with chicken balls served alongside rice or noodles and chips, plus special fried rice and satay chicken skewers. Curry sauce or gravy comes on dishes unless a customer asks for it dry. Orders are placed at the counter or by phone. The takeaway is open every day except Tuesdays, and food goes out in foil or polystyrene trays and cartons.

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Reviews

3.7/5
62 reviews

What reviewers say

Reviewers most often mention chicken balls, special curry, pancake roll and fried rice.

5★
33
4★
8
3★
3
2★
6
1★
12

Customer Review Summary

Reviewers split sharply on Lotus House, and the complaints centre on the food arriving cold or underwhelming. Several describe chicken balls as small and hard with little chicken inside, and others mention a special curry where the meats were put in the tray with sauce poured over, pancake rolls dripping in oil, and spare ribs in a congealed sauce. A satay skewer sauce was likened to brown water, and smoked chicken was called tough and recooked. Delivery and order handling draw repeated criticism: one reviewer waited hours for a delivery with cold chips and curry full of skin, and another says the order was forgotten after two hours. One reports being refused a full refund after returning a tray, getting it back only after a dispute. A fried rice order with gravy was made despite repeated requests for it dry. Regulars of many years counter that the food is always top quality, ready quickly, and served by polite, lovely staff, with one calling it a family go-to and another never having a bad experience.

Featured reviews

  • Linda
    “My go to Chinese takeaway. Never a bad experience. Lovely staff and great food”
  • Luc
    “Have ordered here for years, my grandmothers go to and always received the best quality food and service”
  • Gareth Johnson
    “Ordered a takeaway told a time and 2 hours later phoned and they said they forgot about the order definitely would not recommend”
  • Matthew Hann
    “Ordered smoked chicken and 2 trays of fried rice with chicken balls. Not impressed. Smoked chicken very tough and crunchy as if recooked. All very salty. First time tried. Wont be back.”
  • Dafydd Thomas
    “Incredible place, food always top quality and ready in no time. Anybody taking your order is well polite and respectful. Complete 5/5 would be a 6 but can’t go higher :(”

Hours

Monday
Tuesday
Closed
Wednesday
Thursday
Friday
,
Saturday
,
Sunday

Good to know

“Lotus House is a family-owned Chinese takeaway business that has been operating in the Pyle, Cornelly, Kenfig Hill and other surrounding areas for over 30 years. We pride ourselves in delivering good quality, fresh, hot Chinese and English meals and exceeding our customer’s expectations.”

  • Parking
    Free parking lot · Free street parking · Parking

Amenities

  • Free parking lot
  • Delivery
  • Takeout
  • Casual
  • Late-night food
Show more amenities
Parking· 2
  • Free street parking
  • Parking
Offerings· 1
  • Quick bite

Location

Chinese restaurants near Lotus House

Lotus House
£1–10
3.762
  • 3.3 mi£10–20

    chicken black bean sauce, generous portions, fast collection and delivery

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    4.3 mi

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  • 4.4 mi

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