Arabian Nites Birmingham

Featured reviews

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  Vatuze Goncalves

  ·4 months ago

  “Terrible experience. The service was extremely disappointing. The staff showed a lack of attention and courtesy, and were very slow to respond. On several occasions, I felt my requests were ignored. The food might have been good, but the service completely ruined the experience.”

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  Soso

  ·7 months ago

  “It’s a really nice place but we went on Valentine’s Day so it was super crowded, the staff were lovely and very accommodating, always checking often to see if we needed anything else. The seating arrangement is a little confusing and it’s a bit uncomfortable being sat next to men as a young woman, especially when they stare. Great mocktails, I just wish there were more tables. The DJ is great and the dancers too. I will visit once more when it is not a holiday to see how it is when it’s less busy! Also 2 shisha with 2 drinks is £36 which is really quite good!”

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  Abigail Ampoma

  ·8 months ago

  “I came here for my birthday dinner 31st Jan on a busy Saturday night and honestly the experience was really disappointing and stressful. Our reservation was for 9pm. Some of my guests arrived before 9 and I arrived around 10 minutes late but we were seated and ready to order soon after. Since no one came to our table at first, we took some group pictures and then asked the staff if we could start ordering food. The manager told us there was already a large group being served, so we could either order drinks first or order food and expect a delay. We decided to start with drinks but the drinks ended up taking almost an hour to arrive. When they finally came, the servers didn’t even know which drinks belonged to which person which made everything feel very unorganised. After that, the manager eventually came to take our food order but it took another long wait. What made it worse is that while we were still waiting, other tables that arrived after us had their orders taken and their food came out much faster. At that point, my guests and I were really confused and frustrated because we felt completely ignored. We kept going up to staff members, including the manager, asking what was happening with our food. They kept saying they would check, and at one point they said they would add a bottle to compensate but the waiting continued and they didn’t bring the bottle. By the time it reached midnight, it was officially my birthday and I was still sitting there with no food. Another table in the restaurant had a birthday celebration and they received a big happy birthday moment, while my table was still being overlooked. That honestly really upset me and I ended up tearing up because the whole night felt ruined. Eventually, our food arrived very late and the birthday cake came after, but by that point it was hard to even enjoy the moment because of how badly the evening had been handled. I smiled for the cameras but inside I was extremely disappointed. When it was time to pay, the manager kept apologising, but later mentioned the delay was because I was 10 minutes late, which is not a fair excuse for a table waiting over three hours for food and being ignored most of the night. Overall, the customer service was poor, the organisation was messy and it was not the birthday dinner experience I was hoping for at all.”

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  Aran Shwani

  ·8 months ago

  “I had a great experience at this shisha lounge, and a big part of that was the outstanding service from our waiter, Nikki. From the moment we arrived, Nikki was friendly, attentive, and made us feel genuinely welcome. She was very knowledgeable about the shisha flavors and gave excellent recommendations, checking in regularly to make sure everything was perfect without ever being intrusive. The service was fast, professional, and always delivered with a positive attitude. Nikki made sure the shisha was set up perfectly and refreshed on time, which really enhanced the whole experience. It’s rare to come across service that feels this personal and consistent. Overall, the lounge has a great atmosphere, but Nikki’s exceptional service truly set it apart. I’ll definitely be coming back and would highly recommend this place—especially if you’re lucky enough to be served by Nikki.”

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  Maxine Taylor

  ·8 months ago

  “Food was a bit cold as the dining area was cold. The bathroom was freezing. They did accommodate my friend last minute for a booking for 15 people. They were very helpful- the staff was good. Entertainment was excellent. Reasonable priced food.”

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  Jana Priya

  ·11 months ago

  “My Go-To Shisha Lounge Arabian Nites Shisha Lounge in Birmingham is my absolute favourite! My friend took me there for my birthday, and it was another amazing experience. This place usually never disappoints, although there was a mix up in the order on this occasion and our shisha was delayed. The loaded chicken fries were mouthwatering – seriously, consistently delicious! The shisha was incredibly smooth, making for a relaxing and enjoyable time. Plus, the music was fantastic, with one great song after another creating the perfect vibe. If you're looking for a great spot for shisha, awesome food, and a fun atmosphere, Arabian Nites is a must-visit. It's a place I return to time and time again!”

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  Mohamed Ali

  ·11 months ago

  “Had an amazing experience at Arabian Nites! The food was delicious, the atmosphere was vibrant, and the whole place had a really welcoming vibe. What made our visit even better was the exceptional service from Merwan — he went above and beyond to make sure me and my friends were well taken care of. Super friendly, attentive, and professional the whole night. Would definitely recommend Arabian Nites to anyone looking for great food, great vibes, and top-quality service. Big thanks to Merwan for making it such a memorable evening!”

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  Ollie O

  ·11 months ago

  “Had such a lovely time here with my two girls! The food was absolutely delicious , every dish Marwan recommended was spot on. He was so friendly, kind, and really made us feel welcome. You can tell he knows the menu well because everything he suggested was amazing! We also spent some time in the shisha lounge afterwards, which had such a chill and relaxing vibe , the perfect way to end the evening. Great service, great food, and great atmosphere. Can’t wait to come back again! Highly recommend this place, especially if you’re lucky enough to have Marwan as your server.”

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  Kayon Cox

  ·1 year ago

  “I will need to give this another try, during an event. I was invited by a friend and never Googled it to see what it was about. So some of my take is based on my experience prior to. We arrived at 8pm on a Friday night. My first time. The interior is nice, big, very chill yet upscale feel, it was very dimly lit (which on Google it states low-lit) and I didn't love the delicate table light that did nothing for my vision. I like to see my plate in all its glory (Google it states low-lit shisha lounge, which now explains why). The music selection was chef's kiss. A nice mix of hip-hop, r&b, and afrobeats. We both ordered Mocktails, they were delicious. I ordered the Katsu but with Prawns and they got the sea bass and mash potatoes. I didn't enjoy my meal but the sea bass was tasty. I definitely should have ordered that. Will be back to try something else and when they have live entertainment.”

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  Andy Glover

  ·1 year ago

  “First visit and it’s just great ! Superb relaxing ambience, feels like you’re in Dubai. Service is quick and the guys are very sociable. Made us feel very welcome. Shisha is tops. Will defo be back and can highly recommend.”