
Quick info
About The Cross Keys
On Lairgate in Beverley, The Cross Keys is a pub occupying a tavern building dating to the 18th century. British food and drinks are ordered and paid for at the bar, with a mobile app offering an alternative way to place orders. Service runs walk-in, and waiting to be served at the bar happens at busier times. A beer garden sits alongside the main room. Tables and glassware are cleared through the course of service.
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Menu & Prices
119 dishes- Ruddles
- Bell's Blended Scotch Whisky Original
- Worthington's
- Carlsberg Pilsner
- Budweiser
- Stella Artois
Reviews
What reviewers say
Reviewers most often mention cheap alcoholic drinks, slow app ordering, uncleared dirty tables and pint of Stella.
What reviewers say
Reviewers most often mention cheap alcoholic drinks, slow app ordering, uncleared dirty tables and pint of Stella.
Customer Review Summary
Slow service is the recurring complaint. One party waited 25 minutes for drinks and 75 minutes for food that never arrived, while another says the app took 30 minutes for drinks and 15 more for dried-up meals and a garlic bread too hard to cut. Others say ordering by app takes longer than queuing at the bar. Uncleared tables and trolleys of dirty glasses come up repeatedly, and one reviewer describes being handed a cup with residue on it. One reports a drink tasting of cleaning product. The refused food order ended with a full refund given straightaway.
Customer Review Summary
Slow service is the recurring complaint. One party waited 25 minutes for drinks and 75 minutes for food that never arrived, while another says the app took 30 minutes for drinks and 15 more for dried-up meals and a garlic bread too hard to cut. Others say ordering by app takes longer than queuing at the bar. Uncleared tables and trolleys of dirty glasses come up repeatedly, and one reviewer describes being handed a cup with residue on it. One reports a drink tasting of cleaning product. The refused food order ended with a full refund given straightaway.
Featured reviews
- Google user
“Food was cold and over cooked. Went in for breakfast. There where items missing from breakfast. Which they did bring out after we brought to attention of waitress. The drinks didn't taste right almost yasted like the soft drinks had been cleaned but some cleaning stuff was in my drink was not nice. Lovely place i think maybe we causght them on a bad day”
- Google user
“Arrived right at 11:00 AM for that quiet morning atmosphere, only to be personally handed a "clean" cup with our order that was anything but. Nothing quite says "attention to detail" like being directly given a cup featuring a delightful crust from the previous shift, all while surrounded by a dining room of sticky tables left completely uncleared. Truly a masterclass in front-of-house hospitality. If you enjoy your morning brew with a side of mystery residue and staff who hand you their cleaning failures face-to-face, you'll feel right at home.”
- Google user
“Worst meal we have ever had in a wetherspoons. Ordered 3 simple meals and a garlic bread via the app. Took 30 minutes for our drinks to arrive and a further 15 minutes for the food. When the meals did arrive they were all dried up and virtually inedible and the garlic bread was so dry we couldn't cut it with a knife and had to break it up and again was inedible!! Nobody around to complain too so it all got left and basically we wasted £25.00.”
- Google user
“Beyond disappointed with our visit today. Ordered our drinks & food at 2.05pm (party of four). Waited 25 mins for the drinks to arrive, then waited 75 minutes for our food order, which never came. When we chased up the order after an hour, we were told they were just cooking our chips. We asked for a full refund for the whole drinks & food order, which they provided straightaway, and we left to go elsewhere. We will not be returning. It wasn't even busy! The whole time we were there, not one table was cleared of dirty dishes. We all had to clear & clean our own before sitting down. Not good enough!”
- Google user
“I fall into the camp of not being able to ignore Wetherspoons rather than being in the Neverspoons camp. Reasonably busy late afternoon & a couple of hard working girls on the bar. Outside was popular - we sat inside. Wetherspoons offer GREAT VALUE if you’re eating or drinking or both. A 175ml glass of Villa Maria Sauvignon Blanc & a very nice pint of Stella for £8.34 which is extremely good value when compared with the £15+ we’d paid for a pint of craft beer & a glass of white Rioja in the previous venue we’d visited. The pub was clean, modern & cool. We didn’t wait long at all for each of the three rounds that I ordered & paid for at the bar.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“Tavern dating to the 18th century featuring British eats, brews & a beer garden with a casual vibe.”
- AccessibilityWheelchair: entrance, restroom
Amenities
- Wheelchair accessible entrance
Show more amenities
- Accessibility· 1
- Wheelchair accessible restroom
Location
Bars near The Cross Keys
- The Beaver4.23310 mi£10–20Wheelchair accessible
bandit machines, reasonable prices, good music
- Grapes Beverley4.04400.1 mi£1–10Outdoor seatingWi-Fi
cheap drink prices, watching football, dirty glasses
- The Green Dragon4.42,3050.1 mi£10–20ReservationsOutdoor seatingWi-Fi
drink selection, fast drink service, good bartenders
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| The Cross KeysWheelchair accessible | 3.92,606 | — | — | cheap alcoholic drinks, slow app ordering, uncleared dirty tables |
| The BeaverWheelchair accessible | 4.2331 | 0 mi | £10–20 | bandit machines, reasonable prices, good music |
| Grapes BeverleyOutdoor seating · Wi-Fi | 4.0440 | 0.1 mi | £1–10 | cheap drink prices, watching football, dirty glasses |
| The Green DragonReservations · Outdoor seating · Wi-Fi | 4.42,305 | 0.1 mi | £10–20 | drink selection, fast drink service, good bartenders |
The 3 nearest bars by distance. Ratings, hours and review terms come from public business profiles.
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