The White Horse Inn

Featured reviews

• L

  Lauryn Gibb

  ·1 month ago

  “Wouldn't rate the place, used to be a huge fan. Until I decided to go to White horse after my little dog passed away. The purpose was to cheer myself up & actually eat some food as I hadn't eaten properly in a while due to stress. We had an absolutely horrible experience. one of the worst experiences Ive ever experienced in a restaurant. I came home crying, humiliated & starving. Ive asked management to call me back about the matter but my custom must not be appreciated or valued. Real shame, I loved the white horse the staff were amazing barr one young member of staff which let everyone at white horse down, and gave me such an awful experience that I will never gone back. I was so shocked by the member of staff serving us, she got my order wrong twice & had a real attitude about it. I basically asked for southern fried chicken burger with peppered sauce, but instead got the ultimate burger. I made the staff member aware this isn't what ordered her response "you did order that burger" we were shocked.... She took the food away came back again, what she had done was gone into the kitchen & removed the bacon & burger meat from the ultimate burger & left the piece of chicken which was so thin, in comparison to how the southern chicken burger usually is a huge piece of chicken but because she got my order wrong & brought me ultimate burger instead of southern fried burger. I now ended up with the tiniest bit of chicken in my burger so tiny there was too much bap! It was late @ night not far away from 9pm, I made the manager Ryan aware that I was not prepared to pay full price for less than half the burger I usually receive when ordering my usual southern fried chick burger with peppered sauce. I showed Ryan how little chicken was in my burger, he agreed i wouldnt pay full price for something I hadnt received. We went to pay & all Ryan had taken off was our soft drinks, White horse still wanted me to pay full price for southern fried burger. the bill came to £21.45 or something very close to that. I put £20 on the bar & said that's all I was prepared to pay for bascially chips & soft drink. As the burger was no were near up to standard & there was so little chicken in the burger the dish was absolutely not worth what it usually was. I payed £20 left the restaurant, 2 young members of staff chased me out of the restaurant asking me for £1.45, they were giggling. I decided to return to restaurant to find out the young member of staff name, i walked in on the staff member bad mouthing me to other customers, as I left the restaurant for the second time, the customers shouted abuse at me. It was awful, i'd just lost my wee dog & white horse is where I choose to go, because I loved the place, the staff, the food but this incident happened in January & ive never set foot in the place again. if I were to write the whole experience out people would be in absolute shock. but to protect myself & my wellbeing i wont even write it out. I was made to feel like my experience & how I was treated didn't matter. prior to this awful experience we went to White Horse 3 /4 times a month, loved the place! Saddest part it how unprofessional management handled the situation or more rather didnt handle the situation. No empathy, no professionalism, no phone back about the situation. Months on & I am still upset at the situation.”

  Read more
• S

  Silver Fox

  ·2 months ago

  “Came here with Canadian friends for lunch. Staff are lovely and friendly. The dining areas are atmospheric and cosy and the chairs are comfy. The food portions are generous and delicious. We had the battered fish, honey chilli chicken and scampi (one with mash and one with sweet potato fries. ) ww couldn't finish everything even though we really wanted too ! We'll definitely be back !”

  Read more
• T

  Theresa Gordon

  ·2 months ago

  “My little boy is obsessed with seafood and was desperate for garlic chilli prawns (lol) the fact the waitress went to ask the chef alone was polite enough but the fact the chef went ahead and made them off menu was so lovely! And they were delicious!!! And I left with a happy full bellied child😊 great staff, food is second to none. Thank you!”

  Read more
• L

  Lottie Lambert

  ·2 months ago

  “Had a fantastic meal here recently. The quality of the food is outstanding, and the presentation really stands out, especially the way they garnish the dishes with fresh spring onions and chili. Every plate we ordered was fresh and flavorful. I was particularly impressed by the perfect golden pastry on the pie. This is a gem in Saintfield that I will definitely be visiting again soon.”

  Read more
• T

  Terrilyn Griffiths

  ·2 months ago

  “We had the burger and haddock with chunky chips. The piece of fish was small and somehow seemed overcooked, as some of the fish was a tough texture and tasted terrible because it was smoked haddock - not what we expected. The outside batter was quite nice but just a little mushy underneath. The burger was not a homemade beef patty, which I was expecting because the Inn itself is quite nice inside and I assumed it was more upscale. Even the chips weren’t homemade or tasty, so overall our dining experience was very disappointing. The good reviews are deceiving. Sadly I won’t be back during my visit and I’m hesitant now to try the pizza in the other side of the restaurant in case it’s the same kitchen/owners etc. I would suggest more homemade options. It’s a lovely looking pub inside but the food quality definitely doesn’t match the atmosphere. There are signs for fresh potatoes everywhere in the area, so the least they could do is cut their own fresh chips!”

  Read more

• K

  K S

  ·3 months ago

  “Food was excellent. We had the honey chilli chicken strips and the battered haddock. It was so fresh and piping hot. The chunky chips are "proper" chips and not frozen which is a bonus. Portions were great too. All staff were welcoming, helpful and attentive. We were there early for lunch so it wasn't very busy.”

• P

  P

  ·5 months ago

  “Ashamed to say that this was my first visit to The White Horse Inn, despite having lived in Ballynahinch for 20 years- let's just say that it won't be my last. Amazing and plentiful food, grt service, and a particular mention to the amazing lady who looked after our party of 8 last Sunday 03/05/2026( approx 18.30). To say that nothing was too much trouble( think her name was Sarah) would be an understatement. I think Sarah definitely wrote the manual about "How to deliver Amazing Customer Service"- makes such a change from getting the mediocre service which is all too common these days. Please pass on my thanks to the team, and I hope the Cocktail Bar gets over the line to enable residents to experience such great service.”

  Read more
• T

  Tony McCavana

  ·1 year ago

  “Can't beat a sunny Monday afternoon in Saintfield. The white horse inn was fabulous, staff were very friendly and they had cask ale Maggie's Leap available. Well priced and delicious. We had the dog with us so sat in the beer garden sun was shining bonus ☀️ We had lunch and ordered the 2 specials lamb rump with gnocchi and king prawns with sourdough and salad every mouthful was 10/10 superb. Will let people know and will be back. Thank you for a lovely afternoon. 🤗”

  Read more
• M

  Mervyn Neill

  ·1 year ago

  “Was taken here for a St. Patrick's Day treat by my son, daughter in law and grandson. We booked ahead for 12.45pm. The place is lovely, nicely decorated with stone walls and great seating. The food is first rate and well priced. My son had the Chicken Curry. My daughter in law had her favourite, the Honey Chilli Chicken and she upgraded the mash to chorizo mash. It was sensational. I had the Guinness & Steak pie with vegetables and mash. My grandson had chips and chicken nuggets. A nice touch was when he was given a colouring in book and crayons. Will definitely be back as I have a BIG birthday coming up this year and it needs to be celebrated in style.”

  Read more
• A

  Andy Booth

  ·2 years ago

  “Lovely wee pub/inn. Was very busy when we were there but the service was still very quick and we were never left waiting long. Our food was 10/10 couldn't fault it. I'll post pics of the food so you can see what we got. I HIGHLY recommend the haddock!”