Quick info
About Hot Cha
Hot Cha runs as a Chinese takeaway in Broughshane, Ballymena, taking orders by phone for collection or delivery. Callers are given a collection time, so an order can be ready on arrival, and delivery runs within the village and out to surrounding areas for anyone eating at home. The kitchen works through the familiar takeaway range, with fried rice in versions such as special and chicken fried rice, crispy beef with honey chilli sauce, and duck served in forms including plum sauce and spring rolls. Chicken curry and chicken balls sit on the same list. Payment is cash only, which is worth knowing before you call or step up to the counter, and there is no booking, just walk-in collection. High chairs are on hand for families with young children. The shop opens daily in the evenings, and prawn crackers are charged as a separate item.
Reviews
What reviewers say
Reviewers most often mention special fried rice, crispy beef honey chilli, duck spring rolls and bbq spare ribs.
What reviewers say
Reviewers most often mention special fried rice, crispy beef honey chilli, duck spring rolls and bbq spare ribs.
Customer Review Summary
Reviewers most often praise hot food that arrives fast, with several describing meals still piping hot on delivery, including one brought well out of the way. Crispy beef in honey chilli sauce, chicken curry, BBQ spare ribs and duck spring rolls are the dishes singled out, and one reviewer credits a change in management for better quality. A couple also praise friendly, efficient staff and generous portions. Opinion is split, though, and the complaints are specific. Diners report a special fried rice with a single king prawn, tiny pieces of char siu and no sauce, battered duck in plum sauce that seemed reheated with very little sauce, and sliced beef that came thin, stringy and chewy. Service problems include a delivery that arrived long after it was due, prawn crackers charged for but missing, forgotten chicken balls, and a phone call that was hung up on. One caller says the staff member argued when the beef was raised, with an apology only as the call ended.
Customer Review Summary
Reviewers most often praise hot food that arrives fast, with several describing meals still piping hot on delivery, including one brought well out of the way. Crispy beef in honey chilli sauce, chicken curry, BBQ spare ribs and duck spring rolls are the dishes singled out, and one reviewer credits a change in management for better quality. A couple also praise friendly, efficient staff and generous portions. Opinion is split, though, and the complaints are specific. Diners report a special fried rice with a single king prawn, tiny pieces of char siu and no sauce, battered duck in plum sauce that seemed reheated with very little sauce, and sliced beef that came thin, stringy and chewy. Service problems include a delivery that arrived long after it was due, prawn crackers charged for but missing, forgotten chicken balls, and a phone call that was hung up on. One caller says the staff member argued when the beef was raised, with an apology only as the call ended.
Featured reviews
- Ruth Keyes
“We had asked for sliced beef and received this extremely thin, stringy, chewy battered bits as seen in picture. No point complaining either, the wee young girl on the phone/till hasn’t a clue about customer service, or common courtesy. Even going as far as to say she wouldn’t order the food herself. When we brought the stringy battered beef to their attention the young madam argued with us and then eventually we got an apology just as we were ending the call. Very dissatisfied”
- Matthew Lowry
“Firstly I rang and they hung up on me. Then answered and got my order done, and then got it wrong forgetting my chicken balls and giving me an extra chicken fried rice. Terrible service and food wasnt nice anyway wouldn't recommend”
- Nami
“Fastest service I have ever experienced. 7 mins order to food in hand, piping hot, delicious and great value! That was on a Friday night 7pm! Beating all ‘fast food restaurants’ hands down! I ordered on the phone the next evening (it was so good) at 7.30pm and the dishes were ready when I got there (10 min) portions are on the generous size and too much for me to finish in one sitting! Organised staff, Fast, efficient and friendly service and great value! Unbeatable experience and though it’s a few miles further for me I’ll go there again and again when I am in town. Bravo 👏 👏👏”
- Phillip Marsh
“Cracking chinese went well out of there way to deliver to glenariffe lovely food still warm and delivery drivever absolute gentle man highly recommend top quality service 👌”
- Gary Millar
“Having ordered duck in plum sauce I expected duck with lashings of plum sauce. Instead I got reheatednpre-cooked battered duck (who batters duck, seriously) and the most paltry amount of what passed for plum sauce. The fried rice was on the dry side. Won't be going back anytime soon.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- ParkingFree of charge street parking · Parking
- Good for kidsKids' menu
Amenities
- Free of charge street parking
- Delivery
- Takeaway
- Kids' menu
- Casual
- Late-night food
Show more amenities
- Parking· 1
- Parking
Location
Restaurants near Hot Cha
- 0 mi£10–20Wheelchair accessible
fish supper, chicken burger, cheesy chip gravy
- Nice 'n Spicy3.8543.2 mi£10–20
doner on chips, mixed kebab on naan, curries
- Crave Kitchen4.2593.3 miGood for kids
chicken dishes, build your own fry, salmon with sundried tomato
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Hot Cha | 4.074 | — | — | special fried rice, crispy beef honey chilli, duck spring rolls |
| Merchant Fish and Chips Shop BroughshaneWheelchair accessible | 4.6220 | 0 mi | £10–20 | fish supper, chicken burger, cheesy chip gravy |
| Nice 'n Spicy | 3.854 | 3.2 mi | £10–20 | doner on chips, mixed kebab on naan, curries |
| Crave KitchenGood for kids | 4.259 | 3.3 mi | — | chicken dishes, build your own fry, salmon with sundried tomato |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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