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Orchid Garden — Chinese restaurants in Tilbury

Orchid Garden

Chinese restaurantsTilbury

4.1 out of 5 stars4.1(77 reviews)

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Quick info

+44 137 584 00 66
174 Dock Rd, Tilbury RM18 7BS, United Kingdom
£10–20

About Orchid Garden

Orchid Garden is a Chinese takeaway at 174 Dock Rd in Tilbury, working from a Chinese menu. Rice and noodle dishes include egg fried rice and plain chow mein, and curry sauce can be ordered as a side. Chicken curry sits alongside a run of chicken dishes in sauce, with black bean sauce, cashew nuts and mushrooms among the variations. The kitchen opens in the evenings only and closes on Tuesdays. It is open the other six days of the week.

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Reviews

4.1/5
77 reviews

What reviewers say

Reviewers most often mention egg fried rice, chow mein, chicken balls and salt and pepper chicken.

5★
54
4★
5
3★
3
2★
1
1★
14

Customer Review Summary

Reviewers split sharply on Orchid Garden, with the praise centered on hot, freshly cooked food. Happy diners single out the salt and pepper chicken, shredded chilli beef that is crispy yet soft inside, and chicken in black bean sauce, and they mention generous portions and friendly staff. Long-time customers say the staff know them as soon as they phone and will make dishes that are not on the menu. The complaints are just as concrete. Rice draws the most criticism: reviewers describe egg fried rice that was obviously microwaved, plus greasy, sticky rice, and one reports cold spots and calls it a health risk. Others describe burnt-smelling chow mein, greasy chicken balls, rubbery chicken, a pancake roll grey inside, and food that arrived cold while a missing item was resent. One order lacked its cashews, and another delivery was cancelled as too far, leaving the customer waiting days for a refund. In two cases the shop replaced food or handed back part of the money.

Featured reviews

  • Jessica Ablampah
    “⭐⭐⭐⭐⭐ absolutely amazing! the food was fresh, hot, and full of flavour. the portions were really generous and everything tasted like it had been cooked to order. the staff were friendly, welcoming, and the service was quick even though they were busy. the restaurant was clean and the prices were very reasonable for the quality. definitely one of the best chinese takeaways i’ve had in the tilbury area. i’ll definitely be coming back and would highly recommend it to anyone looking for great chinese food!”
  • Manny Man
    “Ordered chicken with vegetables, Chicken balls with barbecue sauce, Egg fried rice and plain chow mein. The egg fried rice was obviously microwaved and it wasn’t done very well as it had lots of cold Spots Which is actually quite dangerous and can make you seriously ill. The chow mein smelt burnt like it was cooked on a dirty wok, And the chicken balls were very greasy and was obviously cooked in oil that hasn’t been changed in a long time. Even the chicken in the chicken and mushrooms dish was very rubbery. This was to feed me, my partner and our two young children this just made it stressful ! I did call up the shop and thankfully they did offer to replace the food but certainly didn’t want anything else to eat from the shop. I ended up going back there with chow mein and the noodles and they gave me £10 back out of the £20 we spent, But it was still a waste of £10 and a total waste of time. Nice enough to give some money back, but you shouldn’t be selling food like that or microwaving rice! I don’t understand how some food establishments cook food to such a low standard and deem it to be acceptable. It’s no good blaming the chef because everyone is at fault, He is not the owner of the shop and all staff members have a responsibility to ensure the quality of food is good.”
  • Jennifer Williams
    “No curry sauce so had to wait a further 25 mins for it to be delivered. When we finally ate, the chips were hard and overcooked, the rice and chow mein were tasteless and the pancake roll was awful, it was Grey inside!!! Never again, what a waste of money!”
  • Meg Grabas
    “Rice greasy Duck poor microwave and rice sticky and oily. One of the worst. I would not recommend at all. Binned it. Thank you”
  • Lucy Sidd
    “This is the best Chinese I've ever had, it was amazing. Shredded chilli beef was crispy bit still soft inside, salt & pepper chicken was so flavourful. It was all perfect”

Hours

Monday
Tuesday
Closed
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Parking
    Free street parking

Amenities

  • Free street parking
  • Delivery
  • Takeout
  • Casual
  • Onsite services
  • Late-night food
Show more amenities
Offerings· 1
  • Quick bite

Location

Chinese restaurants near Orchid Garden

Orchid Garden
4.177
  • 1.7 mi

    sweet and sour chicken, salt and pepper prawns, egg fried rice

  • 1.8 mi

    all you can eat buffet, crispy aromatic duck, loud disco music

  • 1.8 mi

    duck with mixed vegetables, chicken chow mein, salt and chili chips

The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.

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