Pagoda Chinese Takeaway
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Quick info
About Pagoda Chinese Takeaway
Pagoda Chinese Takeaway is a Chinese takeaway at 81 Ryhope St S in Sunderland, now trading as Golden Hour under new management. The ginger and spring onion house special is the dish to ask about first, a house offering that gives the takeaway a dish of its own. Alongside it, the menu covers hot and sour soup, king prawn balls in batter and chicken curry, so a single order can combine a soup, a starter and a curry.
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Reviews
What reviewers say
Reviewers most often mention chicken curry, hot and sour soup, ginger and spring onion special and king prawn balls in batter.
What reviewers say
Reviewers most often mention chicken curry, hot and sour soup, ginger and spring onion special and king prawn balls in batter.
Customer Review Summary
Praise centers on the ginger and spring onion house special, with one happy diner also singling out the hot and sour soup and a veggie option, and another who orders only the king prawn balls in batter and calls them delicious. Two reviewers describe lovely staff and quick service, and one mentions good prices. The complaints are more frequent, though, and mostly concern delivery and accuracy. Several report orders taking around two hours or arriving with missing dishes, and one waited again for the missing items. Wrong orders come up repeatedly, including a resend that was also wrong. On the food itself, reviewers describe chicken curry that was jellified and rubbery, beef that seemed processed, and a dry, hard quarter chicken delivered after staff confirmed three times it was a half. One reviewer says the food arrived stone cold and, after being told it would be free for the wait, saw the driver told to take it back.
Customer Review Summary
Praise centers on the ginger and spring onion house special, with one happy diner also singling out the hot and sour soup and a veggie option, and another who orders only the king prawn balls in batter and calls them delicious. Two reviewers describe lovely staff and quick service, and one mentions good prices. The complaints are more frequent, though, and mostly concern delivery and accuracy. Several report orders taking around two hours or arriving with missing dishes, and one waited again for the missing items. Wrong orders come up repeatedly, including a resend that was also wrong. On the food itself, reviewers describe chicken curry that was jellified and rubbery, beef that seemed processed, and a dry, hard quarter chicken delivered after staff confirmed three times it was a half. One reviewer says the food arrived stone cold and, after being told it would be free for the wait, saw the driver told to take it back.
Featured reviews
- Natalie Bland
“Order took 2 hours, was missing items then they resent with the wrong order. Now called Golden Hour under new management, was so much better when it was Pagoda. Don't bother, you will be dissapointed”
- Michelle Butler
“I telephoned and asked if they sold the half chicken in gravy and mushroom, she said yes I asked her to check she said half chicken ,chips and gravy I said that would be fine if it’s half a chicken, she double checked with the cook and said yes. I received 1/4 chicken cooked very dry and hard 2 large carton of gravy and 2 small cartons of gravy 😡. I contacted Pagoda immediately on delivery of my order, all I got was aw we only do 1/4 I said I asked you 3 times if it half and each time you said yes, not once did they apologise or offer discount if my next order. The chicken as I said was to dry and hard and the chips had no potato in side as they were cooked far too long to, Disgusting customer service 😡”
- Sharon Young
“Only ever order king prawn balls in batter. Delicious, but Dont like anything else from here. Order been wrong twice in the time I have ordered from here.”
- eleven xox
“Not very good first time and last got chicken curry wasnt proper chicken was jellified and rubbery same with the beef processed.if it says meat so it should be meat.not a happy with it at all.felt ripped off.”
- JOE Morris
“Absolutely disgusting. Chicken in curry was not cooked at all. Got pictures of it and the plate of food is being handed over to authorities to sort out. They will cause food poisoning and need to be closed down”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- AccessibilityWheelchair-accessible seating
Amenities
- Wheelchair-accessible seating
Location
Chinese restaurants near Pagoda Chinese Takeaway
- 1 mi
singapore chow mein, prawn toast, chicken and mushroom curry
- 1 mi
large portions, king prawn chow mein, fast delivery
- Ming Garden3.5621.1 mi
spring rolls, salt and pepper chips, curry chicken
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Pagoda Chinese Takeaway | 3.762 | — | chicken curry, hot and sour soup, ginger and spring onion special |
| Green Bamboo Chinese Takeaway | 4.170 | 1 mi | singapore chow mein, prawn toast, chicken and mushroom curry |
| Buddha Belly Chinese Takeaway | 4.4188 | 1 mi | large portions, king prawn chow mein, fast delivery |
| Ming Garden | 3.562 | 1.1 mi | spring rolls, salt and pepper chips, curry chicken |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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