City Grill & Desserts
Quick info
About City Grill & Desserts
City Grill & Desserts is a takeout restaurant on Regent Rd in Stoke On Trent, covering pizzas, burgers, peri-peri chicken, kebabs and wraps alongside charcoal-grilled meals. Meal deals and family boxes round out the savoury side, while the dessert counter runs to waffles, cookie dough, cakes, donuts and milkshakes. Orders are placed on a walk-in basis, with no reservation process involved. Food is prepared for collection or delivery rather than for eating in. The menu spans quick lunches through to late-night orders, covering both a fast single meal and a shared family order from the same counter.
Good to know
“City Grill & Desserts offers a huge variety of delicious takeaway food — from pizzas, burgers, peri-peri chicken, kebabs, wraps, and charcoal-grilled meals to hearty meal deals and family boxes. You’ll also find desserts, waffles, cookie dough, cakes, donuts, and milkshakes to satisfy your sweet cravings. Whether it’s a quick lunch, dinner with friends, or a late-night treat, enjoy fresh, flavour-packed meals and indulgent desserts available for delivery or collection.”
- ReservationsWalk-in only
Reviews
What reviewers say
Reviewers most often mention shish kebab naan combo, biryani, milkshakes and cold or raw food complaints.
What reviewers say
Reviewers most often mention shish kebab naan combo, biryani, milkshakes and cold or raw food complaints.
Customer Review Summary
Reviewers consistently point to the grilled dishes as the standout, with one diner singling out shish kebabs with naan combo as juicy, well spiced, and paired with soft, warm naan, while others praise the biryani and milkshakes. Many describe the food as fresh, hot on arrival, and generously portioned, with several calling the staff friendly and service quick. Close behind, desserts get repeat mentions as a satisfying finish to the meal. Complaints recur around order accuracy and freshness: one reviewer describes food arriving cold and unhygienic with the order gotten wrong, another reports a delayed delivery and unresponsive phone lines with no refund offered, and a further reviewer says a requested no tomato allergy request was ignored, resulting in raw food and, as they report, food poisoning for both diners. Despite these accounts, most reviewers describe returning repeatedly, with one noting they ordered four days running.
Customer Review Summary
Reviewers consistently point to the grilled dishes as the standout, with one diner singling out shish kebabs with naan combo as juicy, well spiced, and paired with soft, warm naan, while others praise the biryani and milkshakes. Many describe the food as fresh, hot on arrival, and generously portioned, with several calling the staff friendly and service quick. Close behind, desserts get repeat mentions as a satisfying finish to the meal. Complaints recur around order accuracy and freshness: one reviewer describes food arriving cold and unhygienic with the order gotten wrong, another reports a delayed delivery and unresponsive phone lines with no refund offered, and a further reviewer says a requested no tomato allergy request was ignored, resulting in raw food and, as they report, food poisoning for both diners. Despite these accounts, most reviewers describe returning repeatedly, with one noting they ordered four days running.
Featured reviews
- Google user
“The food was cold asked for no tomato as I am allergic they put tomatoes food is raw and we both have food poisoning stay away”
- Google user
“Excellent takeaway experience! The food was fresh, delicious, and packed well, staying hot until I got home. Friendly service and great value—I’ll definitely be ordering again. 😍❤️”
- Google user
“The food was horrible it was unhygenic as well as frozen and not freshly made The service was horrible we came and we had to wait over an hour for food that is not even fresh The atmoshphere was not better as well it was very humid and looked odd Not only that but also we waited not only 1 hour for the food but they got our order wrong as well”
- Google user
“Alhamdulillah, their food quality and quantity are amazing. Their behaviour is also very friendly.”
- Google user
“If i could give this place 0 i would. Theres website has no clear instructions and when i tried to call several times ive gotten no answer. Its disgraceful , the one time someone answered they were short snappy and no help. My money has been wasted for no food and a place that has rude emloyees. dont go here.Ive waited 50 minutes and still no sign of what i ordered. I cant even cancel and get a refund.”
Location
Restaurants near City Grill & Desserts
- ISO Sushi Stoke (Iso)4.03800.5 mi£10–20
sushi sharing platter, chicken ramen, prawn and avocado iso
- Zarkas4.24560.6 mi£10–20Good for kids
biryani, prawn karahi, long-standing staff
- 0.6 mi£10–20Good for kidsReservations
qabuli pilau, aubergine dish, large portions
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| City Grill & Desserts | 4.2121 | — | — | shish kebab naan combo, biryani, milkshakes |
| ISO Sushi Stoke (Iso) | 4.0380 | 0.5 mi | £10–20 | sushi sharing platter, chicken ramen, prawn and avocado iso |
| ZarkasGood for kids | 4.2456 | 0.6 mi | £10–20 | biryani, prawn karahi, long-standing staff |
| Hawasana Afghan RestaurantGood for kids · Reservations | 4.4696 | 0.6 mi | £10–20 | qabuli pilau, aubergine dish, large portions |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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