Hong kong chef（in west end)

Featured reviews

• G

  Google user

  ·3 months ago

  “Just popped in on the off chance as we normally get our Chinese food elsewhere but the food was terrific and better than our local. We shall be returning!”

• G

  Google user

  ·3 months ago

  “Lemon chicken appears that the meat was cooked a second time making the chicken hard, wife was disappointed. No longer order from this takeaway. Take care as meat cooked a second time can be very crispy and hard”

• G

  Google user

  ·4 months ago

  “The most colourless and most of all flavourless meal of all time. It didn’t taste bad. But it was so plain it wasn’t enjoyable. I wouldn’t order again.”

• G

  Google user

  ·6 months ago

  “Food absolutely disappointing rubs were tough and dry,prawn toast really gammy, chow mean had no flavour,lady who served really lovely and service was fast”

• G

  Google user

  ·7 months ago

  “Totally disappointed. Tastes horrible, really peed off spent over £20 for one person for no taste. Wouldn't normally put a review. Salt and pepper King prawns with no garlic wfh. Have ordered lots of times but unfortunately done now been the last few times snd it was cold.”

• G

  Google user

  ·8 months ago

  “Very disappointing experience ordering directly from Hong Kong Chef, especially as we have been loyal customers for several years. I placed my order at 17:03 through their own website (order #HKC-046739), with an estimated delivery time of 17:48. By 18:09, nothing had arrived, so I called the restaurant. The person who answered initially asked whether I had ordered through Uber Eats or JustEat. I confirmed I had ordered directly via their website. After checking, he confirmed they had the order and apologised, explaining there was “high demand for drivers/delivery” and said it would be another 20 minutes (around 18:29). The food eventually arrived at 19:44 - over 2 hours and 40 minutes after ordering, and almost 2 hours later than the estimated delivery time. This was a Monday evening before 6pm when the original delivery window had already passed, so the explanation of “high demand for drivers” felt unconvincing. If there are delivery issues, customers should be proactively informed rather than having to chase for updates. We have ordered from Hong Kong Chef for years and have generally been happy, which makes this experience particularly disappointing. Sadly, after this, we will be reconsidering whether to order again in future.”

  Read more
• G

  Google user

  ·8 months ago

  “Phone of the hook.. food overdue by 1Hour and 30mins, and it would have been quicker to walk there backwards and pick the food up”

• G

  Google user

  ·8 months ago

  “Took over an hour and was told by an extremely rude woman "you wanna cancel then? I no care, we busy!". Put the phone down on me. Yeah i cancelled. Shocking! Get a grip of your "front of house"! Disgusting attitude.”

• G

  Google user

  ·10 months ago

  “Been getting food here for many years and generally good and at worst ok but tonight both meals very bad. Pork balls soggy and pork so tough. Chicken curry hard to believe Chicken meat was chicken.”

• G

  Google user

  ·1 year ago

  “Having had Thai green curry with chicken beef and king prawns on 3 occasions, I called to order same dish, to be told we don't do that, only chicken or beef or king prawn.. I said I have had it 3 times already and happy to pay extra to have all 3 included, called a liar by the unfriendly rude person on the phone. Lost a customer now. Would give zero stars but not able too 😕”

  Read more