Hong kong chef（in west end)
Quick info
About Hong kong chef（in west end)
On Wessex Rd in the West End area of Southampton, Hong Kong Chef is a Chinese takeaway serving the neighborhood on a walk-in basis. Orders are placed in person and taken away rather than served at tables. As with most takeaways of this kind, the menu draws on familiar Chinese takeaway staples prepared to order. There is no reservation system, so customers arrive and order directly at the counter when they want food. The setup keeps the operation focused purely on collection rather than dine-in service, making it suited to quick, straightforward ordering for anyone picking up food nearby on Wessex Rd in Southampton.
Good to know
- ReservationsWalk-in only
Reviews
What reviewers say
Reviewers most often mention late deliveries, salt and pepper king prawns, rude phone service and thai green curry.
What reviewers say
Reviewers most often mention late deliveries, salt and pepper king prawns, rude phone service and thai green curry.
Customer Review Summary
Delivery delays dominate the complaints here, with reviewers describing waits stretching past an hour and, in one case, an order taking two hours and forty minutes past a Monday evening booking, sometimes with phones going unanswered or staff dismissing concerns rather than offering updates. Several also report a drop in food quality on recent visits: soggy pork balls and tough pork, hard reheated lemon chicken, dry ribs and flavourless chow mein, and salt and pepper king prawns arriving cold and underseasoned. One longtime customer was told the Thai green curry could no longer be made with mixed chicken, beef and king prawn as before, and described the phone manner as rude. Against this, one reviewer who dropped in without a usual preference called the food terrific and said they'd return, and another noted the person serving was lovely despite a disappointing meal. Several longtime patrons say they're now reconsidering ordering again after these recent visits.
Customer Review Summary
Delivery delays dominate the complaints here, with reviewers describing waits stretching past an hour and, in one case, an order taking two hours and forty minutes past a Monday evening booking, sometimes with phones going unanswered or staff dismissing concerns rather than offering updates. Several also report a drop in food quality on recent visits: soggy pork balls and tough pork, hard reheated lemon chicken, dry ribs and flavourless chow mein, and salt and pepper king prawns arriving cold and underseasoned. One longtime customer was told the Thai green curry could no longer be made with mixed chicken, beef and king prawn as before, and described the phone manner as rude. Against this, one reviewer who dropped in without a usual preference called the food terrific and said they'd return, and another noted the person serving was lovely despite a disappointing meal. Several longtime patrons say they're now reconsidering ordering again after these recent visits.
Featured reviews
- Google user
“Just popped in on the off chance as we normally get our Chinese food elsewhere but the food was terrific and better than our local. We shall be returning!”
- Google user
“Lemon chicken appears that the meat was cooked a second time making the chicken hard, wife was disappointed. No longer order from this takeaway. Take care as meat cooked a second time can be very crispy and hard”
- Google user
“The most colourless and most of all flavourless meal of all time. It didn’t taste bad. But it was so plain it wasn’t enjoyable. I wouldn’t order again.”
- Google user
“Food absolutely disappointing rubs were tough and dry,prawn toast really gammy, chow mean had no flavour,lady who served really lovely and service was fast”
- Google user
“Totally disappointed. Tastes horrible, really peed off spent over £20 for one person for no taste. Wouldn't normally put a review. Salt and pepper King prawns with no garlic wfh. Have ordered lots of times but unfortunately done now been the last few times snd it was cold.”
Location
Chinese Restaurants near Hong kong chef（in west end)
- Peony3.61770.8 mi
satay chicken, singapore noodles, delivery speed
- 1.3 mi
dry wok duck, salt and pepper squid, beef and green beans
- Lily Garden4.61972.2 mi
curry, set meals, freshly cooked food
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Hong kong chef（in west end) | 3.2134 | — | late deliveries, salt and pepper king prawns, rude phone service |
| Peony | 3.6177 | 0.8 mi | satay chicken, singapore noodles, delivery speed |
| Garden Restaurant Southampton | 4.4513 | 1.3 mi | dry wok duck, salt and pepper squid, beef and green beans |
| Lily Garden | 4.6197 | 2.2 mi | curry, set meals, freshly cooked food |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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