Nando's Goodmayes Retail Park

Featured reviews

• A

  Anthony White

  ·1 month ago

  “We come to Nando’s Goodmayes probably once every few months and normally have a good experience, so unfortunately this visit was quite disappointing. The food, as always, was lovely, but there were a number of issues with the cleanliness and general service which really affected the experience. We were seated quickly, however, all the tables around us were full of leftover food and dirty plates with no customers sitting at them. We asked if these could be cleared as it was quite unpleasant to look at. The server said yes, but was then told not to and to prioritise seating the customers who were waiting. The tables were eventually cleared, and it was clear that the restaurant had obviously been very busy. We ordered using the app and then went to get some cutlery. Unfortunately, there was no cutlery available and there were also no plates. A small amount of cutlery was eventually brought out, but it was difficult to find a set that looked clean. When we went to get some plates, we found that these also hadn't been cleaned properly. We went through around 6–8 plates and found grease, pieces of rice and other food residue on both the top and bottom of several of them. I pointed this out to the staff member who had brought the plates out. They didn't seem particularly happy about it and initially started wiping the plates rather than replacing them, although they did take away the plate I had handed to them. There was also no iced tea available from the machine. I appreciate that the restaurant had clearly been very busy, and I don't want to be overly negative as we normally have a good experience here. However, basic things such as having clean plates and cutlery available, and keeping tables clear, really should be a given. The food was lovely, as it usually is, which is why I'm still giving the food 5 stars. Hopefully this was just an off day.”

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• B

  Big Jay

  ·3 months ago

  “Nando's Goodmayes never lets you down! 🔥 I had the Peri-Peri Saka flavour, and it absolutely had a free kick in it! 🦵😂 Even though I don't support Arsenal... 😭🤣 I can't lie, it was proper tasty. Nando's always delivers!”

• C

  Ciri Mikaelson

  ·4 months ago

  “Customer service was great, the staff were really lovely. Food was delicious and we didn’t have to wait too long for it to be made and served. Got refillable drinks and overall it was a really pleasant evening! Place wasn’t too busy either, definitely will be coming again!”

• Y

  Yash Sharma

  ·5 months ago

  “Really enjoyed my meal here — juicy chicken, good portions, and a nice atmosphere. Staff were helpful too. Would definitely come again!”

• C

  Clair Moughton

  ·6 months ago

  “The service was excellent, seated immediately, friendly staff and helpful. Our table was clean, ordering was easy. Our food was very tasty and enjoyable, although it was very busy, we coukd still hear each other. Parking was free. Overall great place for lunch/dinner.”

• R

  Richard Hylton

  ·10 months ago

  “Nice place to go. Good atmosphere. Good service when you're in there. My only issue is that it can get really busy on evenings and weekends and you have to wait ages. That's not really something they can sort out though”

• أ

  أبو نائلة - Abu Naailah

  ·11 months ago

  “⭐ Review of Nando’s Goodmayes ⭐ Nando’s Goodmayes has become my family’s go-to restaurant, and for very good reason. While the food is consistently delicious and the team always welcoming, there is one member of staff who truly elevates our experience every single time – Veronica. I have been enjoying Nando’s for over two decades, and visiting this branch since it first opened, more than six years ago. In all that time, Veronica has stood out as an exceptional professional whose warmth, attentiveness, and impeccable customer service skills make every visit memorable. She doesn’t just serve food – she creates an atmosphere where families like mine feel genuinely valued. My child, in particular, lights up when Veronica is the one looking after our table, which speaks volumes about the positive impact she has. The restaurant itself is excellent: halal poultry is served (with certification on display), there is ample parking, and the venue is fully accessible for wheelchair users both in the car park and inside the restaurant. The addition of Dr Pepper to the drinks menu has been a welcome touch, and the food is almost always spot on. Since the pandemic, the service has been seamless – I’ve never had to queue, and the team’s efficiency has been faultless. What makes this branch truly special, however, is the people. Staff like Veronica transform a good meal into an outstanding experience. She embodies the very best of what Nando’s represents – dedication, kindness, and professionalism. It is my sincere hope that her managers and the wider company recognise the extraordinary contribution she makes, because employees like her are the heartbeat of the brand. Thank you, Nando’s Goodmayes, and thank you, Veronica, for giving myself and my family such consistently wonderful experiences. Our visits would not be the same without you, and we are deeply grateful for the joy and care you bring to every meal.”

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• B

  B_22R YT

  ·11 months ago

  “Waited for quite a while at the beginning. It was very unorganised with staff having to tell customers where the line is to stand and wair for drinks etc. The wait for food wasnt very long and the food was very tasty as expected. The bathroom wasnt dirty and smelt decent. Overall i enjoyed the food more than anything else since thats what i go for but there are definetly areas to improve.”

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• M

  Mr&Mrs Feedback

  ·1 year ago

  “We visited Nando’s recently and, as always, the food was tasty and full of flavour, you really can’t go wrong with their chicken, chips, and rice. However, it did take quite a while for our order to arrive, and when it finally did, the food was a little colder than expected. The restaurant itself was very busy and felt a bit crowded, which made the dining experience slightly less relaxing. It also got quite messy around our table, though one of the staff members was really helpful in assisting with the clean-up, which was appreciated and showed great service.”

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• T

  Talal Ahmed

  ·1 year ago

  “I recently ate at Nando’s and the food was excellent. The chicken was flavorful and cooked just right, and the sides were just as enjoyable. The small meal for kids was also a nice surprise — well-portioned and tasty, making it a great option for families. The only downside was that the restaurant could have been cleaner. The tables and floor needed more attention, which took away slightly from the overall experience. That said, if you’re going for the food, Nando’s definitely delivers”

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