
Pepe's
Quick info
About Pepe's
Pepe's is a fast food restaurant on Retail Park in Nottingham, serving flame-grilled Piri Piri chicken in a marinade made for the Pepe's brand. The chicken is halal, which suits diners who need that, and the restaurant is one of a UK network of over 270 stores. The menu runs from a whole grilled chicken to a rice box and loaded fries. Heat comes in spice levels from mild to extreme, with extra sauce for anyone who wants more. Orders are placed at the counter, and the restaurant takes walk-ins. Customers can also order through the Pepe's app or website.
Good to know
“Pepe's is the home of flamed grilled Piri Piri chicken. The flavours on Pepe's menu are like no other, specially marinated for the Pepe's brand. Over 270 stores in the UK, open for delivery, takeaway and eat in. Our chicken is Halal and ingredients are fresh. Pepe's also have an App and website ordering portal where customers have the chance to win great prizes such as holidays, bundles and vouchers on every order placed.”
- ReservationsWalk-in only
- AccessibilityWheelchair: entrance, parking lot, restroom, seating
Reviews
What reviewers say
Reviewers most often mention raw undercooked chicken, rice box, dry rice and pitta and extreme spice level.
What reviewers say
Reviewers most often mention raw undercooked chicken, rice box, dry rice and pitta and extreme spice level.
Customer Review Summary
Friendly, quick counter service is what the warmer reviews return to, with diners describing welcoming staff who explained the menu and kept orders moving even when busy. One reviewer praises the rice box, and another found the food fresh and hot with the spice level just right. The picture is split, though, and the complaints concern the food itself. Two reviewers report chicken that was raw or undercooked, one describing a whole grilled chicken that smelled from the inside and was thrown away. Others describe an extreme order arriving mild and fixed only by pouring extra sauce over it, dry rice, a very small sauce portion, a chewy pitta with no sauce, and a cold delivery missing the requested utensils and napkins. A few compare the branch unfavourably with other Pepe's locations. One reviewer who reported undercooked food says the reply was to ask how staff could possibly know whether it was raw.
Customer Review Summary
Friendly, quick counter service is what the warmer reviews return to, with diners describing welcoming staff who explained the menu and kept orders moving even when busy. One reviewer praises the rice box, and another found the food fresh and hot with the spice level just right. The picture is split, though, and the complaints concern the food itself. Two reviewers report chicken that was raw or undercooked, one describing a whole grilled chicken that smelled from the inside and was thrown away. Others describe an extreme order arriving mild and fixed only by pouring extra sauce over it, dry rice, a very small sauce portion, a chewy pitta with no sauce, and a cold delivery missing the requested utensils and napkins. A few compare the branch unfavourably with other Pepe's locations. One reviewer who reported undercooked food says the reply was to ask how staff could possibly know whether it was raw.
Featured reviews
- Google user
“UPDATE: Owner responded to email the team but unfortunately no one bothered to reply back. It is marketing strategy to prove others that they care which is not. This matter should be taken to food standard Agency. I am not the first one to complain about the raw food being served. Order Number: 2843342 I use to get only loaded fries but yesterday for the first time I tried whole grilled chicken which was raw and smelly. Very disappointing. The picture shown at the menu is no where similar to whole grilled chicken served which was raw and smelled from inside. I threw whole grilled chicken without eating. Pepe’s piri is losing its customer and bad food quality. The standard which was expected from Pepe’s is losing. Customer are being charged for raw food.”
- Google user
“This is very dry I could not finish it. I asked for extra sauce. If you look in the picture, no sauce and the pitta bread was very chewy.”
- Google user
“Ordered extreme and they gave us mild. When we informed them that there might be something not right, they simply said sorry and added extreme sauce over the wrong order, they didn't even offer to change the food though it was there fault. The city centre one is much better than them, even the taste differs much.Not recommending at all.”
- Google user
“I ordered today after receiving my ordered i give 5 star straight away as i was thinking the quality of food and services will be same as it should be on pepe's, but unfortunately when i open my food within 31° could you imagine food was so cold, even drink should be cold in this hot weather but it was less than normal. I also mentioned add notes send utensil please with napkns but nothing was added. I paid full but receive nothing. Disappointed.!!”
- Google user
“I had a great experience, the food was fresh and hot with the spice level being just right. The portions were generous for the price and the staff were friendly and served quickly, even though it was busy. It was clean and had a good atmosphere- i would happily go back.”
Amenities
- Wheelchair accessible entrance
- Assistive hearing loop
Show more amenities
- Accessibility· 3
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Location
Fast Food near Pepe's
- Chickandos4.75181.7 mi
nashville burger, chicken wings, well-seasoned fries
- The Fish King4.41443.8 mi
chips, kebabs, battered sausage
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Pepe's | 3.8452 | — | raw undercooked chicken, rice box, dry rice and pitta |
| Chickandos | 4.7518 | 1.7 mi | nashville burger, chicken wings, well-seasoned fries |
| The Fish King | 4.4144 | 3.8 mi | chips, kebabs, battered sausage |
The 2 nearest fast food by distance. Ratings, hours and review terms come from public business profiles.
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